I got the CD-Rom/Mislabeled CD's error and put in 1 just like the troubleshooter said, but the error still shows up. What am I doing wrong?

i have the same problem, i have a feeling it is because i have had daemon tools and alchohol 120% on my system before, i have removed all traces that i could find, but who can really tell right?

i thiink i need to reinstall windows, tabarnak

i have the same problem, i have a feeling it is because i have had daemon tools and alchohol 120% on my system before, i have removed all traces that i could find, but who can really tell right?

i thiink i need to reinstall windows, tabarnak

Not to be rude, but I don't think I quite understand what you're getting at. What are Daemon Tools and what does Alcohol 120% mean?

Not to be rude, but I don't think I quite understand what you're getting at. What are Daemon Tools and what does Alcohol 120% mean?
AFAIK, both are programs to create CD-images with.

:cry: i have the problem : cannot locate the cd rom but you tell to xange the cd but the copy i have is dvd and i can`t xange the cds.
help me.

I got the CD-Rom/Mislabeled CD's error and put in 1 just like the troubleshooter said, but the error still shows up. What am I doing wrong?


I have the same problem. I have not noticed any replies with help, can anybody help me?
I excede all specs, defrag, cleared out all temp folders, etc. etc.
In fact, when I first clicked to start CIV4, my CIV 3 load screen came up.
I uninstalled and cleaned the hard drive, no help. I just spent a bunch of cash on this game, now I cant get it to even start!!:cry: :cry: :cry:
Please, can anybody help?????:sad: :sad:

I would check to see where the shortcut on the desktop is pointing to. If it launched CIV3 I think that could be your problem. Just guessing though.

No, it probably doesnt launch Civ 3, instead it shows a Civ3 conquest splash.

I have this problem as well.
I have the DVD version, and it has worked ok for a couple of days.
But then all of a sudden it refuses to start, complaining about "wrong cd", and showing a conquest splash.

The only thing I have done on my system is swap mice.

I seem to have a similar problem. I assumed it was something to do with copy protection??

Initially at the end of the install I got a message 'error 1706: No valid source code could be found for product... etc etc' After multiple reinstalling this didn't always occur however. However, I always get the 'wrong CD' message - despite having the DVD (UK). I even disabled my CD drive, but all that did was change the message to insert the correct DVD. I've been running round updating system, drivers etc, but nothing seems to work....

I had the same problem, but was able to load the game from the other CD (install).

I have a similar error. Disk1 opens the Splash, but won't play the Game. Disk2 pops up a Window with Data3 (package file) and does squat. HOWEVER if I have both disks in my two drives the game plays fine. (Except Wonder movies, and bizzare things at the end of the game when you win.)

That is just really weird and in need of some fixing.

A possible workaround:
1. Reinsert DVD.
2. When DVD autorun menu comes up, click Civ4 icon on desktop. Do not try and start from autorun menu.

This has worked for me, but it might be just a fluke.
Does this workaround help anyone else?

Similar thing has happened from me. Launch from the disk (double click on disk, not desktop/start-menu/quicklaunch icon), and it runs fine.

I have Daemon Tools does not cause a problem.

Also, one of my CD drives refuses to play the game (I have the CD-ROM version, not DVD), it gives me CRC errors, which happens on other games too. So, it might also be a drive problem.

I tried OzViking and sjss's suggestion but to no avail... I've tried pretty much all avenues for loading the game and still get the same message :(

I have the UK DVD version, I do NOT have CloneCD, Alcohol, Daemon Tools or anything I can think of that SafeDisc should object to. I've even removed my memory card reader just in case it objects to that. It still gives me the Insert correct CD and try again message :cry:

I only have 1 DVD drive (a reader, drive R) the other is a CD Writer (drive W) that uses the old Adaptec v4.

I was so looking forward to playing this game, and expected the problems to be due to Windows ME, not the copy protection.

I'm getting confused :crazyeye: here by people reporting both CD and DVD problems in this thread. Makes it hard to answer.

It's hard finding a thread on anything without search. Take2 support's solution was to either update the firmware on the DVD drive (already the latest) or take the game back to the shop :(

Try Safe Disk 4 hider here:

http://www.cdmediaworld.com/hardware/cdrom/cd_utils_8.shtml#SafeDisc%204%20Hider

I've seen quite a few posts from UK peeps with identical issues with the DVD (same as I). I am an MCP who builds and runs MS infrastructures - and my computer is more than adequate - athlon 3200, 1GB ram 128MB 6600.

I suspect the protection on the DVD has been set up for Region 1 USA/Canada - and they've used the same master for the UK since they didn't have to deal with another language, even though we're Region 2. Austraila should be ok, Region 4 - but I would like to hear from other UK DVD owners or South African ones (also Region 2) to see if I'm wrong.;)

PC games don't have 'regions'!

You're right - Mostly this hasn't been an issue with PC games - they haven't bothered.

There is localisation of games, and prevention of people using non local disks in computer games. Look at any of the consoles.

I'm wondering out loud if they've used this as part of the copy protection mechanism and this is the problem with the UK DVD version. All movie DVD's do have a region code and it would be pretty easy to make any DVD such as a game similar.

I'd really like to know if this is the situation - as I said I suspect - happy to be wrong.:D

No, it isn't the situation, Yes, you're wrong. Localisation isn't the same thing as region protection!

The problem is with the Safe Disc 4.60.000 protection on the European DVDs.

Most problems with the 'Please insert the correct CD(sic)-ROM...' message should go away if you use that Safe Disc 4 hider program.

AFAIK, the American CDs use Securom 7 for the protection on at least one of the CDs, but that's an entirely different matter.

EDIT: No, according to the Daemon Tools website, the American CDs use Safedisc too.

Tried it from your earlier post (just retried). Unfortunately NADA. Any other suggestions welcome...

Never thought I'd have to try such things as I have nothing suspect to hide, but it doesn't work on ME anyway!

Despite what chuckle said I still tried the region change out of desperation! It made no difference at all - still the same problem. Doesn't look like there is any point using the hider program either if it didn't work for ^

Strike 2! :sad:

Oh dear. Well, I have the UK DVD here, and I also get the 'Please insert the correct CD(sic)-ROM...' message, but that's because I DO have Alcohol 120% installed!

After using sd4hide however, the game then loads and runs fine!

Furiey, the minimum requirements are for Win 2000/XP though. I don't know if that's relevant or not. I would have expected sd4hide to at least get you to the stage where some other error message pops up.

foofaspoon, why not try it before condemning it?

Wonder if anyone else has any other ideas?

I did just try the hider program, but that didn't seem to have any effect either!

I did just try the hider program, but that didn't seem to have any effect either!

You did click 'Hide' I assume and not just run it?

Several people have got the game running well on Windows 98 (pounder) and ME, and if I get issues there, well I'll just have to cope with that, but I don't even get to the game. Sd4hide will not run so I can't say if it would work or not - it says give an error message to the effect of I either don't have Administrator privelages or I'm trying to run it on Windows 9x which isn't supported by sd4hide.

There is a thread dealing with the can't find the DVD issue in the technical support forum here (http://forums.civfanatics.com/showthread.php?t=137819), same suggestions as in this thread.

Chuckle I hadn't actually - how embarressing!! However, sadly it makes no difference, I still get the same error message. Hmm, thanks for the suggestion, though....

Incidentaly, I should say that I just borrowed a friends version which we know works fine and I still get the same error on my computer!!! So swapping it isn't going to be a factor :(

Hmm, my initial workaround is not working properly.

What I end up doing, is ejecting and inserting the DVD, while starting the game from the desktop icon.

All I can say is keep reinserting the DVD and clicking the the icon on the desktop, and once in a while it starts.:crazyeye:

Haven't figured out a sureproof way of starting it yet.:confused:

I occasionaly have the same problem and it goes away if I turn my PC off and then turn it back on and go immediately back to the game.

Highly annoying, but there it is.

The annoying No CD-ROM Pops even when i have a DVD :cry: . Try downloading Anti-Blaxx.Install it. then right click and go to settings. In the Protection field put SafeDisk. (if doesnt work try others). In the game, get the autorun.exe path on your CD (DVD). Works fine for me.

I got the CD-Rom/Mislabeled CD's error and put in 1 just like the troubleshooter said, but the error still shows up. What am I doing wrong?
It's happened to me several times. It's like my cd rom doesn't refresh and show the proper cd installed. I look and it still says CD 1 or CD2... but after opening the drive, and closing the drive several times it usually refreshes. I wonder if it has anything to do with autoplay features of some drives and/or if there is any copy protection screwing it up. In my case I have a DVD-RW and a couple of burn programs on there. Like I said, it eventually refreshes and finds the disk. But it certainly is a pain.

I had this problem with my laptop. I have a Dell Inspiron with a DVD+R/W drive and I had recently applied a hacked firmware to allow it to burn DVD-R/W discs. While this worked great, unfortunately CIV4's copy protection wasn't able to verify the CD. I rolled back the firmware to an official version and the problem went away.

I had a simular problem with my laptop, I was getting the error "Please eject and re-insert the cdrom"..

I unistalled NERO and rebooted and the game loaded right up. Putting copyright protection on a disc that wont let you play it if there is burning software on your computer is quite low. Not that it would stop anyone from pirating it, Just annoys the real paying customers.

I had a simular problem with my laptop, I was getting the error "Please eject and re-insert the cdrom"..

I unistalled NERO and rebooted and the game loaded right up. Putting copyright protection on a disc that wont let you play it if there is burning software on your computer is quite low. Not that it would stop anyone from pirating it, Just annoys the real paying customers.
The funny thing is that I have like 3 different burning suites on my computer as I find different ones are good for different things... but I eventually got the game to install. It's just one of those things publishers try to do to prevent theft when in reality it's the guys printing 1000's of copies that are the menace. In any case, good luck to all those having install wrong disc issues. Try uninstalling your burn software lik A_Nacht recommends and see if that helps.

dunn whether anyone of u who experience the insert correct disc error has the same situation as me..

I have a DVD-RW drive H: *and* CD/DVD combo drive G:. Because I initially install Civ4 from H:, whenever I tried to play Civ4 via G:, the error pops up. But the game loads ok when I put the DVD back to H: and run the game.

So if you have multiple drives, you may wanna try switching the drives.

ps: I did a registry search, there's actually a reference inside indicating from which drive Civ4 was installed. Hope this can help some? :)

dunn whether anyone of u who experience the insert correct disc error has the same situation as me..

I have a DVD-RW drive H: *and* CD/DVD combo drive G:. Because I initially install Civ4 from H:, whenever I tried to play Civ4 via G:, the error pops up. But the game loads ok when I put the DVD back to H: and run the game.

So if you have multiple drives, you may wanna try switching the drives.

ps: I did a registry search, there's actually a reference inside indicating from which drive Civ4 was installed. Hope this can help some? :)
Yeah, many games do that... they only look for the disc in the drive it was originally installed in. Kinda stupid but it's the way the games install and then bascically hard code themselves to that drive. I know there is a way to change it but I don't remember.

On my two PCs and a friends PC autorun programs don't always activete the correct program. When installing, two of the systems activated Catalyst installers and the third was something else. (It didn't have Catalyst). This has happened for me on other installs before this. I thought it was just something wrong somewere in my systems. I have a lot of system protection and upkeep software running. On one of the three systems I had to create the desktop short cut manually after the autorun wouldn't accept either disk and the desktop shortcut didn't exist.