View Full Version : Error 1607 When Attempting to Install


Dunedein
May 13, 2006, 08:05 AM
Ok, so when I attempt to install Rome: Total War, I get error 1607: Unable to Install InstallShield Scripting Runtime. I've tried this fix: http://docs.info.apple.com/article.html?artnum=300361 and this one too: http://consumer.installshield.com/kb.asp?id=Q108340. When I attempt the latter fix what happens is at the very end I attempt to install the proper IsScript and I unzip it, and when I double click on it it tells me, "The windows installer service could not be accesed. This can occur if you are running windows in safe mode or if windows installer is not correctly installed. Contact your support personel for assistance." I find that pretty damn funny because the thing I am attempting to install is, in fact the windows installer. I have also tried installing it on a different username, didn't work. Oh yeah, and I do have service pack two, that seems to be causing a lot of problems for people, but I know I've installed this game on SP2 before.

I think the reason why these fixes didn't work is because about three months ago, I wanted to play a mod for Rome. So I attempted to copy the Rome: Total War folder so I could play both the mod and the original game. I completely screwed that up by stopping the copying about 5 times right in the middle for varying reasons. After that, I just stopped attempting to copy it because I ran out of patience and I put the mod on my original folder, which worked fine.

About a month later, I wanted to get rid of the mod, so I wanted to uninstall it, and the regular game. The only problem was that when I went to the add/remove programs list there was some error when I tried to remove it. So what I did was manually remove it, and two days ago I removed the registry keys. Additionally, this problem is ONLY with this game, isn't that crazy!

So, now I am at a loss as to what to do. Anyone know what I should do?

diablodelmar
May 16, 2006, 09:19 AM
I've got some good advice: suicide is never, never the way out.

Cheezy the Wiz
May 21, 2006, 08:49 PM
kick that sucker good!

Aethelstan
Jul 05, 2006, 12:21 PM
Hey dude, pointless posting from utter cretins aside, the solution for this one is easy (though I assume by now you've already figured it out). Oh well. For future reference, this problem is fixed by doing the following:

1. Right clicking on the task bar and selecting "Task Manager".
2. Clicking the tab "Processes".
3. Ending all instances of the process named "msiexec.exe" (press yes when it warns you of the perils of doing such a task, don't worry, it's bollocks).

Et voila. Problem should be solved. If not, try this link out for other potential solutions: [URL="http://support.microsoft.com/default.aspx?scid=kb;en-us;888019"]