View Full Version : Sound Issues with Recommended Setups


Lancemoody
Jul 01, 2006, 10:13 PM
I am lucky enough to have 3 Mac setups that meet the specs from Aspyr.


1. Dual 2.7Ghz GeForce 6800 Ultra 30" Cinema display 3.5gb Ram.
2. MacBook Pro 2GHZ 15" Dual Core 2GB Ram
3. iMac G5 2GB Ram

All are running 10.4.7 with the very new QuickTime 7.1.2.

All have the same issue with sound.

No game sounds work except the Voice Overs and occasional music.

Sometimes Zooming in very close to towns seems to bring in the ambience (on the 2.7 ghz.)

Would be curious to hear if anyone else is seeing (or not seeing) this (I know many others have now reported it) Please mention what specs, system and QuickTime your system is under.

Thanks,

Lance

monaco27
Jul 01, 2006, 10:59 PM
20" 2ghz iMac Coreduo, 2gb Ram, 256 VRam x1600.

Just got the game today, I'm running 10.4.7 and Quicktime 7.1.2.

Loaded up, maxed out graphics settings and started a game.

No sounds in game except from new technology (voice) and I noticed music when in conversation with another civilization.

All the graphics looked great and ran smoothly, but I'd say about 30 turns in the screen greyed over and the OSX restart sign showed up. Had to hard-restart.

I'm not sure if there's a crash log? Couldn't find one.

Anyways, about to start up again. I hope it doesn't crash me again.

monaco27
Jul 01, 2006, 11:21 PM
Welp, it crashed me again.

Right after a new civilization found me and initiated conversation. Conversation ended and I tried to move a scout. Bam... kernel panic.

I think the first crash happened right after meeting the first AI.

Helmling
Jul 01, 2006, 11:53 PM
Sounds like this version is buggy as all get out.

Dammit, Aspyr!

AlanH
Jul 02, 2006, 05:13 AM
I'm not sure if there's a crash log? Couldn't find one.
As this was a kernel panic then you should find a panic log in /Applications/Console. Click Logs at the top left, click the triangle next to /Library/Logs and click panic log. Scroll to the bottom to see the latest entries. Panic log entries are usually pretty unintelligible to mere mortals, but might give Aspyr a clue if you copy/paste and email to their support.

Application crashes drop reports into ~/Library/Logs, Crash Reporter under each application's name.

Looks like we're all beta testers now :p

Zaimejs
Jul 02, 2006, 02:04 PM
Wow... this is very disappointing news. These problems seem so major that there is no way they couldn't know about them. No sound?! That's ridiculous... but Kernel panics are just scary.

Mumster
Jul 02, 2006, 02:32 PM
That sound issue is the same type of thing that they had with civ3.

monaco27
Jul 02, 2006, 03:02 PM
I dropped the graphics to medium even though they weren't slowing things down... and the kernel panics seem to have disappeared.

Gyathaar
Jul 02, 2006, 03:03 PM
perhaps they were caused by running out of video memory?

gfeier
Jul 02, 2006, 03:05 PM
That sound issue is the same type of thing that they had with civ3.

Not exactly - Civ4 has more sounds that don't play than C3C. At this rate, Civ5 will be entirely silent. So far, it's running OK on my MacBook with graphics set to medium, except for the sounds, of course.

AlanH
Jul 02, 2006, 03:09 PM
Let's not jump to too many conclusions.

I've only seen one report of kernel panics, so let's not .... panic!

The Civ3 sound issues were specifically because Civ3 Complete was not programmed to handle one of the sound file formats used in Civ3. There *could* be a similar case again here, but it's unlikely to be related.

AlanH
Jul 02, 2006, 04:04 PM
I still don't have my transatlantic copy of Civ4, so I am not is a strong position to assist with these problems. However, I'm told there are two kinds of sound file in Civ4 (at least on Windose and so probably also on the Mac version). They are .wav and .mp3 files. And, the mp3 files do things like Mr Spock's voice-overs and music, while .wav files provide the unit sound effects. Sooo, based on the reports so far it sounds like the .wav files are not playing and the .mp3 ones are.

Maybe somone who has the sound problems could be a hero and check if a .wav file plays Ok when double clicked or otherwise opened in iTunes or Quicktime ...? If the files are OK then maybe the file names are incorrect - wrong case? wrong names? The names are defined in the file /XML/Audio/AudioDefines.xml, but I don't think they include the file extension .wav. So the software could be looking for xxx.WAV .. maybe. If so you could try changing the extension to .WAV on one of the sounds you expect to hear, and see if that brings it to life.

You may need to empty caches (not sure how you do that) and relaunch Civ4 as well, so this is not a trivial exercise. But if anyone with a bit of technical savvy and curiosity wants to try something, these are some things to try :p

Mumster
Jul 02, 2006, 04:17 PM
The sound files play fine in QT.

AlanH
Jul 02, 2006, 04:35 PM
So the software is just not picking them up. Sounds like a file name issue to me. ... Windows is totally careless about upper/lower case on file names. The Mac tries to be at the user level, but under the skin it's as case sensitive as any Unix system. However, I'm sure Brad'll be along soon to tell me to stop speculating and leave it to the professionals :p

Helmling
Jul 02, 2006, 04:36 PM
If it's any consolation, the PC-side had to wait for the first patch before Civ4 was playable for a lot of folks. Maybe Aspyr just wanted to give us the complete Civ4 experience!

Me, I'm just counting the days until I can order my Macbook and then still not have a system capable of playing Civ4.

ejday
Jul 02, 2006, 04:44 PM
...However, I'm sure Brad'll be along soon to tell me to stop speculating and leave it to the professionals :p
At this point, I'd bet Brad is washing Xanax down with a bottle of Gran Patrón.

Clearly, their beta-testing program has suffered...

jdevo
Jul 02, 2006, 05:55 PM
Got my copy today, and am having the same sound issues as everyone else. The bg music plays sometimes, but then will just shut off... and no ambient, or unit sounds.

Gameplay is choppy and slow even on small maps...
(g5 tower duo 1.8ghz 1gig ram geforce 5200 - with my system i was expecting more)

This makes me wonder about the person who reviewed the game in that macworld article

AlanH
Jul 02, 2006, 06:03 PM
Here's a possible diagnostic option fo rthe sound issue:

1. Enable logging. In Windows that means editing the Civ4.ini file - probably somewhere in your ~/Library/Preferences/ folder. Civ3 Complete keeps it in ~/Library/Preferences/Civilization 3 Complete/. Change LoggingEnabled to 1. You should then have the following line in the .ini file:

LoggingEnabled=1

2. Play a few turns when unit movement sounds should have been heard.

3. Go into the Civ4 Logs and look for the file audio.log. That might have error messages like:

ERR: FSharedSoundData::Load: Could not read file Sounds/DeclareWar

... but related to the sounds you didn't hear. These *may* give some clues about what's going wrong.

Thanks go to Gyathaar, BTW, who is feeding me with these gems about the files and structures in Civ4 Windows.

PS. The GeForce 5200 seems to be a common factor across a lot of G5 systems that are having problems. It's on the list of supported cards, so it ought to have been tested, I guess. Wonder what's going on :hmm:

Mumster
Jul 02, 2006, 08:40 PM
I cant find the ini file in any folder. however in assets/python/_debugtools there is a file called AudioLogParser.py when I double click on it it decompresses an app called AudioLogParser When I try to launch that is doesn't launch. any ideas?? Also I moved the sound files out of the Sounds/units folder and played a turn and it said in the game that it couldn't find the sound "RifleCock." There are 3 rifle cock sounds and they are named RifleCock-000.wav RifleCock-001 etc

Gatekeeper
Jul 03, 2006, 02:04 AM
How the heck does an issue as big as "no sound" get by beta testers and whatnot? I mean, these aren't "lab" computers they're using ... they're "real life" computers.

Gatekeeper

Cougarcat
Jul 03, 2006, 06:39 AM
How the heck does an issue as big as "no sound" get by beta testers and whatnot? I mean, these aren't "lab" computers they're using ... they're "real life" computers.

Gatekeeper

Perhaps it's a 10.4.7 / Quicktime 7.1.2 issue. Both came out after Civ IV went gold.

AlanH
Jul 03, 2006, 06:47 AM
Beta testers have that excuse, but Aspyr would have had those versions for a while under developer pre-release, and it seems the sound issues are pretty universal.

gfeier
Jul 03, 2006, 12:18 PM
Beta testers have that excuse, but Aspyr would have had those versions for a while under developer pre-release, and it seems the sound issues are pretty universal.

They're obviously right on top of this issue at Aspyr:

"Thank you for contacting us. Unfortunately, the MacBook 13" is not a supported system for Civ IV due to the unsupported video card. We cannot provide support for Macs that do not meet the system requirements.

Aspyr Tech Support"

Hmmm, I guess no one with a supported system has contacted them on this issue (or they're just being jerks). If you do have a supported system and you've contacted Aspyr, please post their response.

Lancemoody
Jul 03, 2006, 12:37 PM
I posted but have not received a reply. Perhaps yours was simply an automated response keyed to the system specs you sent them with the support ticket.

I don't think it's time to start bashing Aspyr...I would still like to hear from anyone with NO issues and a recommended system setup. Does anyone in that category care to respond?

I suspect that we will hear from Aspyr shortly.

Lance

Welnic
Jul 03, 2006, 12:39 PM
I tried Civ IV on my 12" G4 power book. I hadn't gotten around to updating it yet, so it still had 10.4.6 and QT 7.1. The sound worked fine. After updating to 10.4.7 and QT 7.1.2 the sound no longer works.

If I had this hardware and wanted Civ IV I would only get it if I thought that I would be getting something better at some point. It does run, but even though you don't really need perfect graphics to tell what is going on it is still not very fun. You can tell what happens, but scrolling around is very painful.

AlanH
Jul 03, 2006, 12:41 PM
I suspect that we will hear from Aspyr shortly.

Probably not until the 4th July vacation is over at the very soonest.

gfeier
Jul 03, 2006, 12:44 PM
I posted but have not received a reply. Perhaps yours was simply an automated response keyed to the system specs you sent them with the support ticket.

I don't think it's time to start bashing Aspyr...I would still like to hear from anyone with NO issues and a recommended system setup. Does anyone in that category care to respond?

I suspect that we will hear from Aspyr shortly.

Lance

Probably so, but I felt they could have acknowledged the issue. I don't think their response was automated (although it could have been automatic).

AlanH
Jul 03, 2006, 12:48 PM
I tried Civ IV on my 12" G4 power book. I hadn't gotten around to updating it yet, so it still had 10.4.6 and QT 7.1. The sound worked fine. After updating to 10.4.7 and QT 7.1.2 the sound no longer works.
Thanks. OK, that says it all. I was wrong, Aspyr didn't test it with the current versions.

Zaimejs
Jul 03, 2006, 12:54 PM
So can we go back to the old QT install?

AlanH
Jul 03, 2006, 01:01 PM
I imagine you could only do that by reinstalling Tiger and patching it to 10.4.6.

ejday
Jul 03, 2006, 02:17 PM
I imagine you could only do that by reinstalling Tiger and patching it to 10.4.6.
Which would be tricky. You'd have to piece together the upgrade manually – simply reinstalling tiger and using the built-in update function would take it right back to 10.4.7 and QT 7.1.2...

WHarris
Jul 03, 2006, 02:34 PM
I imagine you could only do that by reinstalling Tiger and patching it to 10.4.6.

There are easier ways than that, but I'm not the one to ask how. I've seen discussions on how to regress previous QT installations on Apple's discussion boards, so you might want to check there.

WHarris
Jul 03, 2006, 02:38 PM
I'm also having sound issues, but I use a rather old OS setup: iMac G5, OS 10.3.9 w/ QT 6.5.1.

AlanH
Jul 03, 2006, 02:56 PM
Which would be tricky. You'd have to piece together the upgrade manually – simply reinstalling tiger and using the built-in update function would take it right back to 10.4.7 and QT 7.1.2...

There should be a combo updater to take it straight to 10.4.6

[EDIT]
Hmm! Can't see it, though. Shows that it's worth downloading the combo updaters when they are available ... just in case. I used to do that, but got out of the habit. I'd better recultivate i!

Aroooo
Jul 03, 2006, 03:37 PM
Go here:
http://www.apple.com/support/downloads/

search for "combo update" and it will pull up all the old combo updaters.

Tony

Zaimejs
Jul 03, 2006, 03:59 PM
I tossed my new quicktime in the trash and put in my 7.04 from a previous install. Still no sounds but ... help!

bnew
Jul 03, 2006, 07:53 PM
Just came to this thread courtesy of Inside Mac Games' forum. I am having both the sound & kernel panic issues others have mentioned. Regarding the sound: I believe it is caused by 10.4.7 - not QuickTime 7.1.2. I have yet to install the QT 7.1.2 update on my MacBook Pro, but I did install 10.4.7.

With regard to the kernel panic, I had several settings on high rendering, so I'll bump them down to medium and keep playing to see what happens. Wish I had bothered to save my game...

Welnic
Jul 03, 2006, 08:17 PM
Just came to this thread courtesy of Inside Mac Games' forum. I am having both the sound & kernel panic issues others have mentioned. Regarding the sound: I believe it is caused by 10.4.7 - not QuickTime 7.1.2. I have yet to install the QT 7.1.2 update on my MacBook Pro, but I did install 10.4.7.

With regard to the kernel panic, I had several settings on high rendering, so I'll bump them down to medium and keep playing to see what happens. Wish I had bothered to save my game...

There is an auto save that is on by default. When you go to load a game the auto saves will be in the auto folder.

thegreatluke
Jul 03, 2006, 10:24 PM
Wow... this is very disappointing news. These problems seem so major that there is no way they couldn't know about them. No sound?! That's ridiculous... but Kernel panics are just scary.
The "no sound" bug seems to come up after people install the new Quicktime and 10.4.6 updates, which came out after Civ IV was finalized, released and shipped.

A kernel panic shouldn't be the game's fault; it's most likely a problem with the system or his OS X preferences.

Zaimejs
Jul 03, 2006, 10:33 PM
It's not 10.4.7... I booted up of my 10.3.9 with 7.04 QT.... no dice. No sound at all. The game played about the same... but still no sound.

I am at a 4th of July party, and I'd rather be dealing with this issue. I feel like there has to be an easy fix... the wavs play just fine... how could professional programmers make such a major boo boo?!

Eio
Jul 03, 2006, 10:40 PM
It's not 10.4.7... I booted up of my 10.3.9 with 7.04 QT.... no dice. No sound at all. The game played about the same... but still no sound.
I can verify this as well. Using 10.4.6 and QT 7.0.4 and no in-game sound except music when zoomed into cities and after research/dipolmacy screens.

Lancemoody
Jul 03, 2006, 10:41 PM
Darn, I was kinda hoping the Apple updates HAD caused the problem--otherwise how can Aspyr explain this?

Lance

Skippy_Kangaroo
Jul 03, 2006, 11:01 PM
I thought I'd post some of my observations on the sound issues.

Like everyone, it seems, only Leonard Nimmoy can reliably be heard on my computer (Macbook Pro 15", 2GHz, 2GB, 256MB VRAM).

However, using the options to use a custom music folder (my iTunes folder) I can more or less consistently hear music (fades out at the closest zoom and the globe view though). How odd!

Mind you, the custom music folder strikes me as a completely pointless option - except for debugging maybe. If I was going to do that I'll just use iTunes in the background as I always do because it allows me to, I don't know, use playlists, skip tracks... (But it was funny to see my computer's hard drive referred to as C: )

Gatekeeper
Jul 03, 2006, 11:01 PM
Heh. What the hell did Aspyr do? Send the wrong disc, one with a testing-stage version of the program, rather than the finished version, to the duplicators?

Gatekeeper

AlexandrNyetski
Jul 04, 2006, 10:42 AM
Sound working as far as I can tell optimally on 20" Intel iMac, 1.5 GB RAM. Assuming that combat sound is not there by default.

lateralis
Jul 04, 2006, 11:06 AM
I'll throw my hat in the "no sound" ring but I'll add a twist - I hear the beginning of almost every sound, they just cut out almost immediately. The music does play sporadically and leonard nimoy's voice overs are always fine.

10.4.7 - QT 7.1.2
dual 2.5 G5, 4 gigs RAM, GeForce 6800 Ultra

Pharaohx
Jul 04, 2006, 11:31 AM
I'll throw my hat in the "no sound" ring but I'll add a twist - I hear the beginning of almost every sound, they just cut out almost immediately. The music does play sporadically and leonard nimoy's voice overs are always fine.

10.4.7 - QT 7.1.2
dual 2.5 G5, 4 gigs RAM, GeForce 6800 Ultra

Finally! I've been waiting for someone else to notice. I get about half a second of a sound and then..silence. The cut off is rather abrupt.

10.4.7 - QT 7.1.2
Dual 2.0 G5, 2g RAM, ATI Radeon 9600 XT

Same experience on my painfully slow 1.8 G5 iMac 1g RAM with the infamous GeForce FX 5200, but that has a whole thread dedicated to those issues.

AlanH
Jul 04, 2006, 01:10 PM
Assuming that combat sound is not there by default.
Are you saying that you *can* hear all combat sounds, but you need to change a setting from its default in order to do so?

Beamup
Jul 04, 2006, 01:24 PM
I can get a few sounds if I zoom in really close and turn my speakers up all the way, but even then they're faint. It appears likely to me that it's a volume problem for this reason - most likely it's actually playing the sounds, just so softly they're inaudible.

Gyathaar
Jul 04, 2006, 04:11 PM
I assume it isnt something silly like that the sounds effects volume slider in the options screen is turned all the way down by default (or even muted)?

Beamup
Jul 04, 2006, 04:44 PM
It appears to be more like even with the volume slider, and the speaker volume, at max, it's so soft it's inaudible.

Eio
Jul 04, 2006, 04:46 PM
Sound working as far as I can tell optimally on 20" Intel iMac, 1.5 GB RAM. Assuming that combat sound is not there by default.
You should hear plenty of combat sounds...

macwhiz
Jul 04, 2006, 05:27 PM
I've got a G5 Dual 2.7GHz with a Radeon 9650 video card, 256MB VRAM.

I get background music... usually. It tends to stutter a lot. Transitions between bits of music are abrupt and jarring. No unit sounds at all. Nimoy's voice is present... but mysteriously stopped working after four or five hours of play. Sound mode is set to "system settings." Running 10.4.6.

There's also plenty of visual bugs, such as the globe view being filled with garbage -- in either full-screen or windowed mode. Or the game lagging quite a bit when played fullscreen on my Cinema HD Display.

And both my CPUs are pegged and running hot whenever the game is running, even if it's not in the foreground. There's no way to truly pause it, it seems. If I don't want my fans spun up and my CPUs toasty, I have to quit the game. Final Cut Express doesn't give my CPUs this kind of workout.

It feels like a game that had a very short beta cycle and a "we'll patch it after we ship it" management ethos.

Mumster
Jul 04, 2006, 05:58 PM
It maxes out my processors even in the main menu. At the end of a turn while it is waiting the processor load should drop. Especially in the main menu screen when there is not even a game in progress. Something is weird here.:crazyeye:

Skippy_Kangaroo
Jul 05, 2006, 03:38 PM
This is what I received from aspyr support on the sound issues. I don't have an opportunity to test it right now but thought I'd put it up here anyway. I find it amusing that they seem confused about the game I'm playing:

Regarding the audio issue, this issue can be resolved by changing the default bit rate in your Midi Setup from 2ch - 24bit to 2ch -16Bit.

To do this, open the Audio Midi Setup control panel in the Applications/Utilities folder.

Change Properties For: to Built - in Output. This will show you the Output options. The sample rate should be at 44,100hz, but the Bit rate is defaulted to 2ch - 24bit. Change that to 2ch -16Bit. Once this is changed, Quake 4 should have sound from the internal speaker without having to plug in speakers or headphones.

Beamup
Jul 05, 2006, 03:44 PM
QUAKE 4? Hope that's a typo. Anyway, I'm trying it right now. Will report in a couple minutes.

lateralis
Jul 05, 2006, 03:46 PM
http://img264.imageshack.us/img264/4038/lateralismidisetup0op.th.png (http://img264.imageshack.us/my.php?image=lateralismidisetup0op.png)

here's my midi setup thingy.

everything already seemed to be set to what they said it should be. Mine might be a little different since I use the digital optical out but I'm getting the sound issues both through digital and through headphone.

Beamup
Jul 05, 2006, 03:51 PM
Helps with the music, but still no unit/battle sounds.

Pharaohx
Jul 05, 2006, 03:52 PM
Helps with the music, but still no unit/battle sounds.

Really? That is a start at least. I'll give it a try when I get home.

Beamup
Jul 05, 2006, 03:58 PM
I should clarify that it doesn't help much. The difference is whether, when all applicable volume settings are turned up to max and the camera is zoomed all the way in on a city, it's clearly audible though soft, or requires very careful listening to notice it at all.

Skippy_Kangaroo
Jul 05, 2006, 04:20 PM
Just tried it myself (I managed to get onto the computer for 10 minutes). No dice.

I have noticed that music actually works later in the game (say industrial age) but not at the start of the game. How odd. Later in the game you still have problems with sound effects starting and cutting out almost immediately although the music is more reliable.

I replied to Aspyr pointing out that their suggestion didn't work (at least for me). Stay tuned...

Pharaohx
Jul 05, 2006, 04:22 PM
Just tried it myself (I managed to get onto the computer for 10 minutes). No dice.

I have noticed that music actually works later in the game (say industrial age) but not at the start of the game. How odd. Later in the game you still have problems with sound effects starting and cutting out almost immediately although the music is more reliable.

I replied to Aspyr pointing out that their suggestion didn't work (at least for me). Stay tuned...

Bummer, with a capital, "B."

Zaimejs
Jul 05, 2006, 04:49 PM
I changed the settings... made no diff.

Zaimejs
Jul 05, 2006, 06:07 PM
Yeah... that makes sense. The city music is a midi file whereas the battle sounds are wavs.

jsurpless
Jul 05, 2006, 08:03 PM
I'm running on a Quad G5 10.4.7 with 2.5 GB RAM... no sound either... did hear Nimoy once... can get custom music to play in the background but it drops out if I zoom in or out beyond a certain level... or if I go to the City view...

Really disappointing... graphics are somewhat jumpy at times...

Sent Aspyr an email...

Kewalk
Jul 08, 2006, 06:17 PM
I got this when I pinged Asypr about my sound issues- remarkably similar to those written about here:


"Thanks for playing Civ 4. There are a few know issues regarding sound effects in the game. Specifically, you may not hear unit movement and noises, battle sound effects, and the music at the start of the game. [b] This was unfortunately due to complications in converting the engine to the Mac binary, and the regrettable but necessary decision was made to proceed without them.

Regarding in-game music, however, if you zoom the camera in on any of your towns, you will hear it become louder, but if you zoom out to the wider map view, it will become inaudible. I hope this clears up the question for you.

Have a good day!"


And that was it- I have since asked if there was a patch forthcoming and have not gotten a response.

Lancemoody
Jul 08, 2006, 06:25 PM
That was not was Glenda or Brad said.

It seems to imply that the decision was made to ship without the sound.
This is unacceptable if true. The note also downplays the sound issue--sound acts as a feedback in the game for game actions. It is needed.

There was no law saying shipping had to take place on a certain date.

If this is true then it is a complete turnaround for Aspyr and a black mark on their otherwise fine reputation. How can one know what they will decide to ship with in the future? Will they make the hard decision that the visual is unneeded on a future game?

I simply can't believe that this is true.

Glenda?
Brad?

Lance

Beamup
Jul 08, 2006, 06:32 PM
Well, either tech support or Glenda is saying things that aren't true (which includes being mistaken, keep in mind). My money's on the tech support guy trying to sound like he knows more than he really does - at least for the time being.

jdevo
Jul 08, 2006, 06:51 PM
I don't see how they can ship a game with no sound, knowlingly, without some sort of disclaimer... if this is true, we've been screwed.

yvovandoorn
Jul 08, 2006, 07:46 PM
Bah! I should've come on here before I went to Fry's and got my copy there. I, too, have no sound on my Mac. I guess I'll keep using Windows XP via boot camp to play Civ 4 (which technically has been donated to my bro since I rejoiced & gave it to him when this came out for the Mac).

What is funny is that in the audio setup it still lists DirectSound 3D, EAX2 & EAX3, also mine came shipped with mono as default... which is sort of weird (stereo is the default on the Windows version).

I too have noticed that I hear about 1 second worth of sound (trees being chopped down).

I have a 20" iMac Intel Core Duo /w 10.4.7 & Quicktime 7.1.2

Lagermane
Jul 08, 2006, 09:35 PM
2.1 ghz G5 iMac, Radeon X600, 512 ram, running System 10.4.6....

I don't seem to be having as many sound issues as others. Certain of the unit/event sounds seem to either choke or not get played at all, but the actual music is fine... except in the early part of the game, when it only seems to play if you zoom up close to a city. This stopped after I jumped to the classical age; from then on, music appeared to work just fine at all distances (though got a bit choppy during turn changes).

Kewalk
Jul 08, 2006, 11:38 PM
I agree with Lancemoody- The tech guy most likely put his foot in his mouth. I am running iMac G5/2.1Ghz/ATI x600/1Gb Ram and have noticed more and more sound as the game progresses but it is harder to play without the feedback sounds. If you are not really looking- things (like barbarians at the gate) slip by.

I can only hope for a patch.

------------------------------
Quis custodiet ipsos custodes?

Zaimejs
Jul 08, 2006, 11:58 PM
Yeah... I hate how I get attacked by people, and unless I'm really paying attention, I don't notice because there are no sounds, and the messages go by so quickly.

Is there a message archive? I know there must be, but I haven't found it yet.

Welnic
Jul 09, 2006, 01:25 AM
The event log is a little pencil on a piece of paper looking thing in the upper left corner.

Ayjona
Jul 10, 2006, 02:06 AM
Here's some more sound advice (pun sadly intended):

The game did not ship without the unit, battle, movement and game startup music sounds. They are all there, in the Assets/Sounds folder, and they all work fine when played on their own. I've compared the Sounds folder of my mac install of Civ 4 to the same on my Windows install of Civ 4 on my MBP, and they match almost perfectly, except for the mac civ Sounds folder actually being 50 mb larger than the pc's. So "proceed without them" must presumably have meant just to leave the functionality out, but include the sounds. This has my hopes up for a patch that will correct the issue.

The restart issue occured on my shiny new MBP as well, until I turned off Anti-Aliasing. I've run the game for at least half an hour at the absolute maximal graphical settings except for Anti-Aliasing, and so far, no panicking kernels or overheated CPUs.

I installed windows on my MacBook just to be able to say that I have it without ever using it. Right now, Aspyr is guilty of forcing me to fire up XP every time I want to play Civ 4 and hear my units insult me in Greek. I'd say that's enough of a crime for us to put pressure on them to fix the problem ;-)

glendaadams
Jul 10, 2006, 01:31 PM
I'd say that's enough of a crime for us to put pressure on them to fix the problem ;-)

Oh boy, we definitely don't need any more pressure to fix the sound problems :). We're as freaked out as all of you and trying to get a fix as quickly as we can.

Glenda
Aspyr Media

The WAB
Jul 10, 2006, 04:14 PM
Well Brenda it seems time to speed up things, no? We are gamers you know. You can't make us wait so long for a game to release and then release a game with so much sound issues. I actually stop the game every few turns to see if a patch is available.

The sound issue is so annoyning with this game. I really miss my one-more-turn trance. Has Sid already played the Mac version? Was he angry?

ejday
Jul 10, 2006, 04:54 PM
Buggy... yes... but even on my hand-cranked PB, I'm still finding it retains its one-more-turn allure. I can, of course, quit any time I want.








(My wife may disagree...)

AlanH
Jul 10, 2006, 05:00 PM
I guess I'm the only person for whom lack of sound will have zero impact. I always play Civ3 with sounds off, mainly because I find the music intensely annoying, but also because the sound effects are not appreciated by my family, trying to watch TV or listen to the radio.

The WAB
Jul 10, 2006, 06:21 PM
Buggy... yes... but even on my hand-cranked PB, I'm still finding it retains its one-more-turn allure. I can, of course, quit any time I want.


You see! ;) That's not Civ like I know it. If you can't stop that's Civ :cool:

Actually I just stopped again to see if there is a patch available. So Brenda hurry up! People are waiting!

AlanH
Jul 10, 2006, 06:23 PM
So Brenda hurry up! People are waiting!

She might not choose to hear you unless you call her Glenda :p

The WAB
Jul 10, 2006, 06:28 PM
She might not choose to hear you unless you call her Glenda :p

Oops :blush:

Well I guess no patch for me. If my name was Glenda I wouldn't like to be called brenda. Damn me and my big mouth. :sad:

Beamup
Jul 10, 2006, 06:30 PM
And here I was thinking you were just combining Brad and Glenda's names to refer to them both quickly. Silly me.

The WAB
Jul 10, 2006, 06:32 PM
Oh, that's a lifesaver. :lol: Yes indeed that was what I was reffering to :thanx:

Wannabuyaduck
Jul 10, 2006, 09:03 PM
So I finally got my copy. (I clicked on the wrong shipping when I ordered it and apparently it was delivered by camel.)

I'm running a Dual 2 Ghz Intel iMac with 256 MB of VRAM and 2 Gig of RAM, Running 10.4.7a.

So far I've played through the tutorial with all of the graphics cranked up to the max and it ran perfectly (except of course for the sound issue). As soon as I started up with my first "real game" I moved a worker and boom Kernel Panic. I'm going to try playing in windowed mode and I'll send the report to Brad.

Just thought I'd put my 2 cents in.

ejday
Jul 10, 2006, 10:00 PM
... (I clicked on the wrong shipping when I ordered it and apparently it was delivered by camel.)...
Standard camel or did you pay the extra "walking forward" fee?

Wannabuyaduck
Jul 11, 2006, 10:14 AM
Standard camel or did you pay the extra "walking forward" fee?

Standard camel, but I think they just gave him a mapquest map from California to Maine and wished him good luck!

JoAT
Jul 11, 2006, 12:22 PM
Standard camel, but I think they just gave him a mapquest map from California to Maine and wished him good luck!

I think I met your camel a couple of days ago. He stopped me while I was just walking down the street in Smalltown, Ohio. He asked me for directions and bummed a cigarette...

:crazyeye:

JoAT

Beamup
Jul 11, 2006, 12:35 PM
Oh, that camel. I met him as he was coming through Boston. Unfortunately (and having nothing at all to do with me) he was accosted by unknown thugs and your copy of Civ4 was stolen! And I'm certainly not using said copy as a bribe to make one of my thesis committee members more pliable...

Nicci
Jul 11, 2006, 12:39 PM
He asked me for directions and bummed a cigarette...

JoAT

any brand in particular?

spekkio
Jul 11, 2006, 01:12 PM
I submitted a ticket to Aspyr, and they know about the sound issues and are working on a patch.

JoAT
Jul 11, 2006, 02:35 PM
any brand in particular?

Parliments ;)

On topic: While the graphics engines for Civ 3 and Civ 4 are vastly different, what sound subsystem is used for the unit sounds in each. Since the missing sounds of both Civ 3 & 4 can be played outside the app, is it likely that the in-game problems are directly related?

JoAT