during install of civ3 complete I'm told:

Error 1305. Error reading from file \Art\movies\intro.bik. verify that the file exist and that you can access it

the file does exist, so I assume the problem is that I cannot access it. what can be done about it?

go to this web site for different solutions; it's probably dirty:

http://www.atari.com/us/support/newfaq/civilizationiii.php?browser=1&issueNum=292&osType=WINXP&pageDisplay=MAIN#faq_prodissues