View Full Version : blank options menu problem


alonesniper
Jan 22, 2008, 06:42 PM
the options menu does not allow me to change settings. Under the Graphics, Audio and Other tabs there is nothing, it is blank.

can anyone suggest a remedy to this problem.

btw, hello, first time posting new thread :)

ori
Jan 23, 2008, 01:41 PM
Welcome to Civfanatics :band:
which game (expansion) are you talking about and which patch version is it?

alonesniper
Jan 23, 2008, 06:42 PM
its beyond the sword, and its the latest version

ori
Jan 23, 2008, 06:46 PM
please post what
Advanced -> About this Build
says in the game

alonesniper
Jan 24, 2008, 12:00 PM
Civ version: 301

Save version: 300

Build version: 3.0.0.93 (75237)

Build date: Thu Jul 05 00:57:40 2007

Build: FINAL RELEASE

Mod name: none

ori
Jan 24, 2008, 12:03 PM
Build version: 3.0.0.93 (75237)
you did try patching to 3.13, right? if so the patch did not install correctly, the above should read 3.0.0.1 if it did install correctly...

There is no easy way of correcting this sadly short of reinstalling the game I list an uninstall routine below:


install the most recent version of DirectX 9c from Microsoft (http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en)

then do the following for a clean reinstall:

Uninstall and Reinstall Civ4 Warlords BtS :

Try to follow this order when doing stuff:
Use Control panel to uninstall Beyond the Sword, then Warlords, then Vanilla
Delete "...\documents and settings\<username>\my documents\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\my documents\my games\warlords" manually
Delete "...\documents and settings\<username>\my documents\my games\beyond the sword" manually
Delete "...\documents and settings\<username>\application data\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\application data\my games\warlords" manually
Delete "...\documents and settings\<username>\application data\my games\beyond the sword" manually
(note: application data is a hidden directory so you need to configure windows explorer to show hidden files, also these directories in application data are sometimes removed by the uninstall routine)
Delete "...\Program Files\InstallShield Installation Information\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}" (Civ4)
Delete "...\Program Files\InstallShield Installation Information\{3E4B349F-10B5-4586-9D99-489A90A8B228}" (Warlords)
Delete "...\Program Files\InstallShield Installation Information\{32E4F0D2-C135-475E-A841-1D59A0D22989}" (BtS) (note: InstallShield Installation Information is a hidden directory so you need to configure windows explorer to show hidden files).
Install Vanilla, immediately patch it to 1.61 (download it fresh from here (http://forums.civfanatics.com/downloads.php?do=file&id=3))
Install Warlords, immediately patch it to 2.08 (download it fresh from here (http://forums.civfanatics.com/downloads.php?do=file&id=3344))
Install Beyond the Sword, immediately patch to 3.13 (download it fresh from here (http://forums.civfanatics.com/downloads.php?do=file&id=7412)).