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May 01, 2008, 09:17 PM
When i start the game the intro video starts but as soon as i get to the menu the moniter turns off but i can still hear the music then it freezes. Any idea why this happens plz help.
Also when i try to install Beyond the sword, it says checking for updates. Then it aborts. and i lose the installation.
May 02, 2008, 04:59 AM
what operating system and what graphics card are you using? did you patch the game manually?
Welcome to CFC [party]
May 02, 2008, 03:56 PM
Its a E-GE-force 8600GT-1024 from evga. The OS is win XP service pack 2. and yes I patch the game manually.
May 02, 2008, 05:09 PM
just to be clear: did you try installing the 1.74 patch onto Civ4 and 2.13 onto Warlords (if you have that) before installing BtS?
May 02, 2008, 06:11 PM
it says it cant because its not compatible with the version and it says i have to unistall the previous version when i didnt download any patches. The version is 1.09.00
May 02, 2008, 08:56 PM
you will likely need to install 1.61 first and then install 1.74
May 02, 2008, 10:08 PM
thanks now i can play civilization bts
May 02, 2008, 10:42 PM
no wait spoke too soon i can get on the menu but cant play a game
May 03, 2008, 05:09 AM
in the menu could you click on Advanced and then on about this build and post a screenshot of this screen?
May 03, 2008, 12:13 PM
I dont know how to paste it on this screen so im gonna tell you
Civ Version: 313
Save Version: 301
Build Version: 22.214.171.124 (81539)
Build Date: Fri Sep 21 11:16: 2007
Build: Final Release
Mod Name: None
May 03, 2008, 01:31 PM
so the install should be good - what is the problem?
May 03, 2008, 05:02 PM
i noticed i got to get to play now when i lowered the graphics to low but i still couldnt start the game could it be the processor?
May 03, 2008, 05:07 PM
what are your system specs?
May 03, 2008, 08:36 PM
I dont no how to get there but will this help i found it on the ini. log
[132.859] ERR: InitWinApp() failed, exiting
[132.859] ERR: CIV Init FAILED, exiting
May 04, 2008, 05:22 AM
click start -> click run -> type dxdiag -> hit enter -> click save results -> post the results file as an attachment here.
you can add attachments by clicking on go advanced and then on manage attachments below the reply box.
May 04, 2008, 11:35 AM
there is the attachment
May 06, 2008, 05:36 PM
sorry work made me forget this thread :blush:
Anyway: you graphics card and rest of the machine should be plenty capable of running this game.
The game seems to be correctly installed - so it is not trivial to find out what happens.
If the monitor turns off on you it is probably some graphics card or driver issue - I see that you have a recent driver installed maybe try an omega driver:
but appart from that I am unfortunately out of ideas :sad:
May 06, 2008, 09:55 PM
It didnt work but tell me when u get any other ideas