When i start the game the intro video starts but as soon as i get to the menu the moniter turns off but i can still hear the music then it freezes. Any idea why this happens plz help.
Also when i try to install Beyond the sword, it says checking for updates. Then it aborts. and i lose the installation.

what operating system and what graphics card are you using? did you patch the game manually?

Welcome to CFC [party]

Its a E-GE-force 8600GT-1024 from evga. The OS is win XP service pack 2. and yes I patch the game manually.

just to be clear: did you try installing the 1.74 patch onto Civ4 and 2.13 onto Warlords (if you have that) before installing BtS?

it says it cant because its not compatible with the version and it says i have to unistall the previous version when i didnt download any patches. The version is 1.09.00

you will likely need to install 1.61 first and then install 1.74

thanks now i can play civilization bts

no wait spoke too soon i can get on the menu but cant play a game

in the menu could you click on Advanced and then on about this build and post a screenshot of this screen?

I dont know how to paste it on this screen so im gonna tell you
Civ Version: 313
Save Version: 301
Build Version: 3.0.0.1 (81539)
Build Date: Fri Sep 21 11:16: 2007
Build: Final Release
Mod Name: None

so the install should be good - what is the problem?

i noticed i got to get to play now when i lowered the graphics to low but i still couldnt start the game could it be the processor?

what are your system specs?

I dont no how to get there but will this help i found it on the ini. log
[132.859] ERR: InitWinApp() failed, exiting
[132.859] ERR: CIV Init FAILED, exiting

click start -> click run -> type dxdiag -> hit enter -> click save results -> post the results file as an attachment here.
you can add attachments by clicking on go advanced and then on manage attachments below the reply box.

there is the attachment

sorry work made me forget this thread :blush:

Anyway: you graphics card and rest of the machine should be plenty capable of running this game.
The game seems to be correctly installed - so it is not trivial to find out what happens.
If the monitor turns off on you it is probably some graphics card or driver issue - I see that you have a recent driver installed maybe try an omega driver:
http://www.omegadrivers.net/

but appart from that I am unfortunately out of ideas :sad:

It didnt work but tell me when u get any other ideas