View Full Version : Hi... having problems plz help


ozsan
Jun 18, 2008, 02:21 PM
After I install Civ4 i get an error when i try to run it it says... GFC error: ... primary control theme

can anybody help me out here plz ill appreciate

Ginger_Ale
Jun 18, 2008, 02:57 PM
Since this is more related to troubleshooting, I'll move it to the Tech Support forum where you'll get the best advice.

ozsan
Jun 18, 2008, 03:30 PM
no help? plz need some

ori
Jun 18, 2008, 04:14 PM
welcome to cfc :band:

could you post the complete error message?

ozsan
Jun 18, 2008, 05:08 PM
welcome to cfc :band:

could you post the complete error message?

Thanks...

it says

GFC error: failed to initialize primary control theme

Thats the message

ori
Jun 18, 2008, 05:19 PM
did you try patching the game?
was there any error during install?

ozsan
Jun 18, 2008, 05:33 PM
did you try patching the game?
was there any error during install?

Nope it wasn't during install, it happened when i start it, finish loading and the screen goes black, then this error pops up.

I think i tried to patch but i couldn't it said that there wasn't any Civ4 BTS installed... so i dont know whats going on...

ori
Jun 18, 2008, 05:34 PM
are you talking about Civ4 or BtS or both?

ozsan
Jun 18, 2008, 05:36 PM
are you talking about Civ4 or BtS or both?

It is Civ4 v1.61

ori
Jun 18, 2008, 05:39 PM
try installing the 1.74 patch (you can get it from the homepage of this site). I don't think it will work - but you never know. Apart from that: you'd likely need to completely reinstall - but don't do that before I post how to remove Civ4 completely :)

ozsan
Jun 18, 2008, 05:44 PM
try installing the 1.74 patch (you can get it from the homepage of this site). I don't think it will work - but you never know. Apart from that: you'd likely need to completely reinstall - but don't do that before I post how to remove Civ4 completely :)

So i download the 1.74 patch, apply it, try it and post here again?

The download started.

ori
Jun 18, 2008, 05:59 PM
if 1.74 does not change it, do the following:

install the most recent directx 9c:
http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en

then:
uninstall Civ4 using the control panel, then:
Delete "...\documents and settings\<username>\my documents\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\application data\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\local settings\application data\my games\sid meier's civilization 4" manually
(note: application data is a hidden directory so you need to configure windows explorer to show hidden files, also these directories in application data are sometimes removed by the uninstall routine)
Delete "...\Program Files\InstallShield Installation Information\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}"
(note: InstallShield Installation Information is a hidden directory so you need to configure windows explorer to show hidden files).
Install Civ4, immediately patch it to 1.61 (download it fresh from here (http://forums.civfanatics.com/downloads.php?do=file&id=3))
then install 1.74

if you cannot find some of those files that is fine - the installshield file must go though. How to set windows to show hidden files:

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/hiddenfiles.mspx

note: I'll be online again tomorrow - so don't expect more replies tonight, its been a long day for me :sleep:

ozsan
Jun 18, 2008, 06:25 PM
Thank you... I'll see ya tomorrow. really thank you.

ozsan
Jun 21, 2008, 05:41 AM
Hi... I'm back.... did everything you told me to but after I installed it didnt patch