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CIVILIZATION V
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Civ5 - Technical Support
Seek help from others for all your technical support issues.
Steam-related technical support
Link to the valve steam support forums
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Sticky
Tech Support FAQs
ainwood
Sep 17, 2010
Replies
5
Views
94K
Sep 26, 2010
ainwood
Sticky
Official System Requirements
2K Greg
Aug 5, 2010
67
68
69
Replies
1K
Views
423K
Mar 15, 2015
Connector
C
Sticky
Official Civilization V Steamworks FAQ
2K Greg
Jul 26, 2010
12
13
14
Replies
266
Views
200K
Nov 11, 2014
PieceOfMind
C
Sticky
Guide to installing Civ V on Macs
civ_king
Sep 21, 2010
2
Replies
31
Views
64K
Apr 1, 2012
docbud
P
{PC-SOLVED}The New Patch Broke My Mod Browser (Try Restarting Steam Completely)
Patcheresu
Jun 15, 2012
2
Replies
20
Views
3K
Jun 16, 2012
dshirk
A
{ BNW } Can't open Steam overlay and browse MODS
Aljo161
Jan 17, 2014
Replies
6
Views
2K
Jan 19, 2014
Aljo161
A
G
[Win 8]Multiple problems : Graphics, crash on start and ingame, SDK crash
Guicx
Feb 15, 2013
Replies
3
Views
2K
Feb 17, 2013
Guicx
G
[SUG] First-Aid thread
BSPollux
Nov 5, 2012
Replies
0
Views
954
Nov 5, 2012
BSPollux
M
[SOLVED]Not even start... DirectX fixed it
macmert
Sep 26, 2010
Replies
1
Views
885
Sep 26, 2010
macmert
M
T
[SOLVED] World Builder doesn't generate anything.
theboomzone
Jul 15, 2013
Replies
2
Views
2K
Jul 15, 2013
theboomzone
T
[SOLVED] Why can't i turn leader quality above 'low'?
kamex
Mar 28, 2011
Replies
8
Views
14K
Mar 29, 2011
The_J
[SOLVED] Update Help - Verify Integrity of Game Cache
OctavianFlu
Mar 19, 2011
Replies
2
Views
11K
Apr 7, 2012
spider1
S
[SOLVED] Tearing, pics/ver/dxdiag included
SilencerNate
Mar 31, 2011
Replies
5
Views
2K
Apr 1, 2011
SilencerNate
S
W
[SOLVED] Strange Demo Issue--no longer starts
whstaff
Oct 19, 2010
Replies
6
Views
892
Oct 20, 2010
whstaff
W
A
[SOLVED] Save games suddenly requiring DLC
Acidrain
Jun 11, 2011
Replies
1
Views
1K
Jun 11, 2011
Acidrain
A
R
[SOLVED] Please Help Me: Black screen after intro, but music is playing
ranvanp
Oct 13, 2010
Replies
4
Views
4K
Apr 24, 2012
GotMyNina
G
M
[Solved] ntdll.dll's curse
Mox1
Nov 19, 2013
Replies
11
Views
8K
Nov 24, 2013
Petek
[SOLVED] No speech or music -> Audio driver update solved the problem
Ribannah
Sep 23, 2010
Replies
17
Views
21K
Oct 11, 2010
TreibAir
T
[SOLVED] HELP!!! CiV wont install properly!!!! Solution: Router defective, exchange
ClasuSiosa
Oct 2, 2010
Replies
5
Views
2K
Oct 4, 2010
ClasuSiosa
S
[SOLVED] Graphic Problem - strange leaders
Segwin
Nov 5, 2012
Replies
10
Views
5K
Nov 17, 2012
The_J
[SOLVED] Going from 250GTS to 450GTS, mixed bag..
Baleur
Oct 4, 2010
Replies
10
Views
2K
Oct 7, 2010
tokala
T
P
[Solved] glitch
Porslin
Oct 23, 2012
Replies
10
Views
3K
Oct 26, 2012
Porslin
P
G
[SOLVED] Game is crashing after skipping loading video.
gunslinger6792
Oct 27, 2012
Replies
3
Views
3K
Oct 27, 2012
Petek
D
[SOLVED] Game don't start at all
Dunduks
Nov 24, 2012
Replies
15
Views
8K
Nov 24, 2012
The_J
U
[SOLVED] First go on Win7 - graphical issues
uRabbit
Mar 28, 2011
Replies
10
Views
1K
Mar 28, 2011
uRabbit
U
[Solved] DX10/DX11 Graphics Issues - partially gray and other glitches -> turn of AA!
McLMan
Oct 2, 2010
Replies
3
Views
7K
Oct 6, 2010
McLMan
D
[SOLVED] Combat information table - checked integrity of game files
DisposableHero
Mar 19, 2011
Replies
1
Views
1K
Mar 19, 2011
DisposableHero
D
T
[Problem] Missing pop-ups and achievements in Polynesia scenario
topresch
Mar 30, 2011
2
Replies
20
Views
5K
May 20, 2011
topresch
T
S
[MULTIPLAYER BUG?]One More Turn Problem
smallfish
Mar 21, 2012
Replies
1
Views
2K
Mar 22, 2012
MarkC1
M
R
[MOD] Problem to publish on Workshop
raspoouu
Aug 8, 2015
Replies
0
Views
658
Aug 8, 2015
raspoouu
R
P
[Mac - Parallels] Hexagons are coloured black when zoomed in
pcmacciv5
Oct 25, 2010
Replies
4
Views
893
Oct 26, 2010
The_J
S
[G&K] Unable to load modded saved games
Stile4aly
Jun 30, 2013
Replies
0
Views
864
Jun 30, 2013
Stile4aly
S
B
[G&K] Game Crashes to Desktop
BandC
Jan 12, 2013
Replies
2
Views
1K
Jan 19, 2013
BandC
B
[G&K] Crash when opening cityscreen
BSPollux
Mar 21, 2013
Replies
2
Views
936
Mar 22, 2013
Petek
P
[FIXED] slow switching in UI
pdschmid
Jun 24, 2012
Replies
8
Views
6K
Jul 15, 2012
Pembroke
P
[FIXED] No leader animations??
TPQ
Jun 22, 2012
Replies
12
Views
44K
Oct 8, 2013
Laikennus
L
N
[FIXED] getting a 0xc0000005 when starting up a game of civ 5
Nouco
Oct 5, 2010
Replies
2
Views
7K
Oct 6, 2010
Nouco
N
F
[FIXED] Freezing on loading
footslogger
Jul 3, 2012
Replies
5
Views
1K
Jul 4, 2012
footslogger
F
W
[FIXED] Civ5 crashes on the loading screen / Windows 8.1 / First start ok
w33daw
Nov 2, 2013
Replies
0
Views
4K
Nov 2, 2013
w33daw
W
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