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Having the bugs coming in to a central repository is really important, especially since we're now on so many platforms. That said, don't think for a second that we're not poking around looking for potential problems in need of attention. =)

No problem with having them active, it just makes it really difficult for us to debug a save. Having a save with the issue occurring that the engineers can just load up and reproduce is the ideal, although we realize that's not always how you play. =) We're also taking a look at the crash dumps...

Good morning! I took a look at this save, and there are 30-40 mods active, and the map you're playing is YnAMP - Giant Earth. Does this happen when you're running without all the mods enabled? Thank you!

Could you please copy and paste the path to your "My Games" folder? For example, mine is "C:\Users\dshirk\Documents\My Games\" Thanks!

Can you post your dxdiag and logs please? Thanks!

In the user path you noted above, are there any special characters in your windows username not shown here? Thanks!

We've brought everything but the public lobby browser back online, so you should be good to go with your current games, and starting new games with friends, etc.

We've seen this on a few modded games with the city banners in particular after the update, but have not yet isolated it to a single UI mod. I would start with disabling all the UI mods (leave gameplay mods running for now) and see if that makes a difference, then start adding them back in...

Thank you, taking a look.

Could you please zip up your log files and post them here, in addition to your DXDIAG? Thanks!

It looks like you still have a large number of mods loading looking at your latest logs, including a number of errors related to some of those mods. To remove the possibility that this is the issue, I would recommend unsubscribing from all of them (or removing any that were added manually) to...

Disable all your mods and only leave official Firaxis content enabled. Then see if the problem occurs. When it does, please zip up your logs and attach them here. Thanks!

We just deployed an update to get us most of the way there. Your games should be back on the list. We still have the Public Lobby list disabled.

Do you have any active mode? Can you please zip up your logs directory and post it here? Thanks!

The PBC server is temporarily offline due to issues related to the high level of traffic. We're working on it now and hope to have an update shortly. That said, your games are safe and will return.

We do! Logs and dumps appreciated!

Our graphics engineer would like you to try clearing your shader cache in the driver control panel. https://www.amd.com/en/support/kb/faq/dh2-012 Let me know if this does anything for you. Thanks, and let me know!

Racha, when you see that, could you check the game exe directory for a crash dump? Additionally, zip up your logs and post them here. Thanks!

Does it remain hung, or does it crash to desktop when this happens?

Could you please zip up your logs and post them here? Thanks!