Computer freezes when starting Civ5

Supercookies · Sep 25, 2010

Computer freezes when starting Civ5
After choosing which directx I want to play on, the menu closes and then without any warning signs it just freezes my computer.
Also it won't let me choose dx10 even though I have vista and dx10 installed.
Is there a fix to this?

braydog92 · Sep 25, 2010

When I start a game it crashes while the guy is telling me about my Civ! I have a Dell XPS 630i, Windows Vista (64 bit & SP2), 8 GB of RAM, DirectX 11, Intel Core 2 Quad CPU 3.0GHz, and an ATI Radeon HD 4800 Series. I was able to start my first game fine, I believe there were 5 Civs total on a huge map. Then I did 6, then 22. On the one with 22 it kicked me out and stopped working! I will try one with small amount of civs again.

BTW when it kicked me out, Steam said that Civ 5 was syncing. It never stopped saying that. I've since restarted my computer and it still didn't work.

Will this be fixed? I know for sure that it isn't my computers fault.

OK, just tried it again with only a few Civs. Still didn't work.

BTW DirectX 9 works just fine. I will have to play it with this for now, but look forward to when I can play with DX11. And again it worked on my first few games, the first night I played until 1:30in the morning.

The_J · Sep 25, 2010

There are some problems with big maps and/or many civs, that problem is known, but not yet the fix.

Supercookies said:
Computer freezes when starting Civ5
After choosing which directx I want to play on, the menu closes and then without any warning signs it just freezes my computer.
Also it won't let me choose dx10 even though I have vista and dx10 installed.
Is there a fix to this?

Please post your system specifications.

And welcome to CFC

.

Supercookies · Sep 26, 2010

OS: Vista 64bit
Video Card: Geforce GTX295
Processor: Intel q9450
Mobo: Gigabyte EP35-DS3
Ram: 4gb

shootersharkey · Sep 26, 2010

I have the Civ V DVD. I already had a steam account. Installing was a bit weird, as for quite awhile my steam client refused to connect to steam, despite a perfectly functioning high-speed internet connection. My son, a TF2 fanatic, advised "oh just wait awhile -- Steam registration servers just "go away" for long periods of time". He was right -- after about 30 minutes, the Steam client connected and registration completed. Aggro, but no real harm.

Got Civ 5 working and played about 200 turns into a game as Arabia. (I think the game was version 1.0.0.7 at the start screen) What fun! (This was on Thursday 9/23). Unfortunately on Friday the game had updated to 1.0.0.17 and now it didn't work anymore. I have the "hangs up in the initial loading screen" problem (when your leader is doing his introduction speech). Oddly, about 1 game in 10 doesn't get hung up, but since this hang can only be cleared by a reset, this is unworkable.

Admittedly, my system is marginal, and I've bitten the bullet and gone ahead and ordered upgrade parts, but I'm disappointed and mystified why the game was fine initially, but after the upgrades is now unplayable.

My system specs are:

Spoiler :

The_J · Sep 26, 2010

Both systems seem to be fine.

I would advice you both to look into this thread here.

Supercookies · Sep 27, 2010

Didn't fix the problem for me.
Also I haven't been able to play civ5 at all, not even once.
The process starts and then it freezes my computer so I'm forced to restart it.

The_J · Sep 27, 2010

Do you also have to restart when you start the game in windowed mode?

And there's a new civ patch out, might help.

shootersharkey · Sep 29, 2010

The 1.0.0.20 update came through, so I decided to try again. Loading a 1.0.0.17 save file resulted in the same behavior -- system hang on the game loading screen (with or without sound on -- makes no difference). I tried starting a new game and this worked. Initially I tried on a small map, and then later went back to a standard map. I can now start games and load 1.0.0.20 saved games without the system hang at the game load screen (when your leader is displayed).

However, I now experience a repeatable CTD upon meeting my first other civ. I can meet a city state with no problem, but the first other civ I meet causes a black screen and then a CTD. I assume it is crashing as it attempts to load the leader screen. My specs were posted earlier -- they are near the minimums (but not below) and I'm running XP/SP3, with English as my OS language.

This update (.20) seems like a tiny step in the right direction, but the games I played initially (version 1.0.0.7) did not have the CTD upon meeting another civ problem.

Computer freezes when starting Civ5

Supercookies

Chieftain

braydog92

Chieftain

The_J

Say No 2 Net Validations

Supercookies

Chieftain

shootersharkey

Chieftain

The_J

Say No 2 Net Validations

Supercookies

Chieftain

The_J

Say No 2 Net Validations

shootersharkey

Chieftain

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