Game Not Loading Issue

cac1281

Chieftain
Joined
Mar 21, 2015
Messages
4
So I have a Samsung laptop with Civ V and have been playing it fine for years. A few weeks back I screwed up and got some bad malware into my machine and made other things on the computer unusable, mind you Civ still worked. Yesterday, under the advice of my buddy who fixes computers for a living, I rebooted Windows. Everything went smoothly except now when I try to play Civ, the game won't load. After I click on any one of the DirectX options a window appears the quickly vanishes and nothing. This is really frusturating since I never had this problem before so any advice is appreciated. Thanks in advance.
 
cac1281,

What did you mean by "I rebooted Windows"? Did you reformat your hard drive and reinstall Windows from scratch, do a Windows repair install, go back to an earlier system save point, etc.?

Which version of Windows do you have, and what are your system specs?

Have you tried uninstalling and then reinstalling Civ-V? Have you tried verifying the integrity of your game files on Steam?
 
Top Bottom