I have been unable to access BNW CIV5 since the 10/27 update on my Windows 8 PC.
Each time I try to access the game, a receive a message from STEAM Stating:
I have re-started the PC, I even disabled McAfee real time scanning, scheduled scanning, and firewall. Nothing changes.
Oddly, on my Windows 7 Laptop with AVG, I can access it ok.
Has anybody else had this problem or is familiar with it?
If so, do you know how to resolve?
If not, is there anyway or place I can go to get some service?
STEAM has no live technical support, I've posted this on numerous message boards, and this is not the first time I've had STEAM cause unresolved issues.
I find the whole customer service model very frustrating, as the burden is on the user it appears to be the IT Tech.
I'm no expert on troubleshooting Steam problems but some ideas that come to mind that you should try are
1. Restart Steam (this sometimes fixes simple things)
2. Change download server (Settings -> Downloads -> Change Download Region
3. Verify Cache Integrity (right click the game in the library -> Properties -> Local Files -> Verify Integrity of Game Cache)
4. Delete client registry blob (see my post 6 posts ago)