RogueGypsy47, not sure if it can help, but I had an equivalent problem: the interface/access for Age of Ice vanished.
Perhaps at the opposite of you, it worked fine when I installed the game many months ago. Then, it simply was not there when I tried last month to play it again.
I installed with version 3.17, then upgraded with version 3.19 when it appeared.
However, I discovered 2 things that were related:
1- some files also vanished from where there were supposed to be, hidden files were displayed (a sign is when you see a desktop.ini icon appearing on your desktop, and the display options changed in Windows Explorer, and/or the Restore Points can not be turned off - with a greyed line saying it is by Group Policy ... when no one but you is teh Administrator!)
2- my gaming computer was infected with (mainly) 2 viruses: w32-SillyFc and w32-IRCbot (or something like this - Norton/Symantec's names).
As an effect, the viruses (especially SillyFC I beleive) changed the attributes of some files from Archive to Hidden and System /so then you can not easily retrieve them and return them in normal state.
This S system attribute forbids anything to be written on top of it, and it is a silent error
What does it mean? It means that, even if you copied files or folders, there are hidden files underneath your system that will stay untouched and cannot be overwritten, and copying files will give you the wrong feeling that everything went ok as the system will NOT tell you that he can't overwrite a Hidden and System file. Your files will simply be skipped when you copy them over another hidden/system version.
You always stay with a corrupted version, even if you installed a new/clean/strong anti virus that will clean up the viruses, but not change will be made to the attributes: the anti-virus will clean them but will also let them in the state found when scanning. Files are clean, but not in the proper state.
The solution(s)?
1- with such viruses, it is most probable that your restore points and systems are infected. I simply reformat/delete the partitions, reinstall the operating sys and drivers from scratch, update the operating system until Microsoft update says it is fine, install an antivirus that you pay - not a free version that will just be just a temproray solution - (I use McAfee Total Security on 5 computers highly exposed to viruses, or Norton Internet Security 2010 on more than 145 stand-alone computers: they are fine. I found Kaspserky a bit heavy for simple users, but it is also a good choice)
2- re-install your game and update to 3.19 before doing anything else.
I know... the very heavy way ... but if you have been infected like I had, this is the only clean solution otherwise you are just wandering in a building without foundations...
