Civ 5 won't start

AlcatrazUK

Chieftain
Joined
Aug 9, 2012
Messages
76
Ok...so just bougt a copy of Civ V...legit copy, serial number etc.

Loaded onto PC, dowloaded Steam, registered copy, etc.
Civ 5 won't load, Windows experienced an unexpected error...


My graphics card is only thing that is below spec....is that enough to not allow it to load????
 
When I first got Civilization V my graphics card was below specifications and the main menu lagged, so I'm going to assume yes.
 
Thanks for your help...hopefully this works:
------------------
System Information
------------------
Time of this report: 8/11/2012, 01:11:25
Machine name: USER-3CA6FF242C
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.120504-1619)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: OptiPlex 745
BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.6.4
Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (2 CPUs)
Memory: 3062MB RAM
Page File: 794MB used, 4153MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
 
Sorry about that...
---------------
Display Devices
---------------
Card name: Intel(R) Q965/Q963 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel(R) GMA 3000
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2992&SUBSYS_01DA1028&REV_02
Display Memory: 256.0 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.4943 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/2/2008 15:15:26, 57344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: igxpmp32.sys
Mini VDD Date: 4/2/2008 15:15:26, 6008704 bytes
Device Identifier: {D7B78E66-6AD2-11CF-D760-D021A3C2CB35}
Vendor ID: 0x8086
Device ID: 0x2992
SubSys ID: 0x01DA1028
Revision ID: 0x0002
Revision ID: 0x0002
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SoundMAX HD Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1983&SUBSYS_102801DA&REV_1004
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: ADIHdAud.sys
Driver Version: 5.10.0001.7265 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/20/2009 14:39:04, 339456 bytes
Other Files:
Driver Provider: AnalogDevices
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 16000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
 
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