Black Betty
Chieftain
- Joined
- Apr 26, 2010
- Messages
- 2
Just bought Civ IV - Colonization from EB Games. It appears to install correctly however it fails to run, both at the end of the installation process and when I try to start the executable directly.
Also, there are no start menu entries for the game.
Installing the patch makes no discernible difference.
Message is:
Unable to locate component
This application has failed to start because d3dx9_33.dll was not found. Re-installing the application may fix this problem.
(Reinstallation didn't.)
System is dual core AMD 64. Gigabyte MB. (Ultradurable 3, 7-series) 4 GB ram. nvidia geforce 9500 512 MB video card.
Operating system is Vista - Ultimate edition.
Attempting to install DirectX directly from the CD it runs through copying components, then after a long pause finishes with Installation failed. See the logs.
Running the DX9.0c redistributable downloaded from MS website completes successfully, but so fast it's obvious nothing is happening.
DX9 Error log below. First batch is from the game installation run. Second the later manual run.
Also, there are no start menu entries for the game.
Installing the patch makes no discernible difference.
Message is:
Unable to locate component
This application has failed to start because d3dx9_33.dll was not found. Re-installing the application may fix this problem.
(Reinstallation didn't.)
System is dual core AMD 64. Gigabyte MB. (Ultradurable 3, 7-series) 4 GB ram. nvidia geforce 9500 512 MB video card.
Operating system is Vista - Ultimate edition.
Attempting to install DirectX directly from the CD it runs through copying components, then after a long pause finishes with Installation failed. See the logs.
Running the DX9.0c redistributable downloaded from MS website completes successfully, but so fast it's obvious nothing is happening.
DX9 Error log below. First batch is from the game installation run. Second the later manual run.
Code:
--------------------
[04/26/10 21:38:37] module: dxupdate(Jun 20 2007), file: dxupdate.cpp, line: 1269, function: CabCallback
Failed API: DeleteFile()
Error: (5) - Access is denied.
Unable to delete C:\Users\BJ\AppData\Local\Temp\DX8FB6.tmp\d3dx9_28.dll.
--------------------
[04/26/10 21:38:37] module: dxupdate(Jun 20 2007), file: dxupdate.cpp, line: 5714, function: DirectXUpdateInstallPlugIn
Failed API: SetupIterateCabinet()
Error: (1224) - The requested operation cannot be performed on a file with a user-mapped section open.
Unable to iterate through D:\DirectX9\Dec2005_d3dx9_28_x64.cab. The file may be damaged.
--------------------
[04/26/10 21:38:37] module: dsetup32(Jun 20 2007), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn
DirectXUpdateInstallPlugIn() failed.
--------------------
[04/26/10 21:38:37] module: dsetup32(Jun 20 2007), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX
InstallPlugIn() failed.
--------------------
[04/26/10 21:38:39] module: dsetup32(Jun 20 2007), file: dsinline.h, line: 302, function: DXRemoveFile
Unable to remove C:\Users\BJ\AppData\Local\Temp\DX8FB6.tmp.
--------------------
[04/26/10 21:38:39] module: dsetup32(Jun 20 2007), file: inline.h, line: 220, function: CleanUpDirectory
Unable to remove: C:\Users\BJ\AppData\Local\Temp\DX8FB6.tmp\d3dx9_28.dll which is locked, reason = 5.
****************************************************
--------------------
[04/26/10 21:55:45] module: dxupdate(Jun 20 2007), file: dxupdate.cpp, line: 1269, function: CabCallback
Failed API: DeleteFile()
Error: (5) - Access is denied.
Unable to delete C:\Users\BJ\AppData\Local\Temp\DXB10C.tmp\d3dx9_29.dll.
--------------------
[04/26/10 21:55:45] module: dxupdate(Jun 20 2007), file: dxupdate.cpp, line: 5714, function: DirectXUpdateInstallPlugIn
Failed API: SetupIterateCabinet()
Error: (1224) - The requested operation cannot be performed on a file with a user-mapped section open.
Unable to iterate through D:\DirectX9\Feb2006_d3dx9_29_x64.cab. The file may be damaged.
--------------------
[04/26/10 21:55:45] module: dsetup32(Jun 20 2007), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn
DirectXUpdateInstallPlugIn() failed.
--------------------
[04/26/10 21:55:45] module: dsetup32(Jun 20 2007), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX
InstallPlugIn() failed.
--------------------
[04/26/10 21:55:46] module: dsetup32(Jun 20 2007), file: dsinline.h, line: 302, function: DXRemoveFile
Unable to remove C:\Users\BJ\AppData\Local\Temp\DXB10C.tmp.
--------------------
[04/26/10 21:55:46] module: dsetup32(Jun 20 2007), file: inline.h, line: 220, function: CleanUpDirectory
Unable to remove: C:\Users\BJ\AppData\Local\Temp\DXB10C.tmp\d3dx9_29.dll which is locked, reason = 5.