I realize this is an old complaint, but none of the suggestions I could find here or on other forums was helpful. I bought vanilla Civ 5 from Steam this past March, and could not get it to run. I got to the start video, and then to the select game screen, but it ALWAYS crashed at the leader screen indicating that civilizationv.exe had failed and had to close. I couldn't even get the tutorials to run.
I tried:
Verifying integrity of game cache (multiple times)
Re-installing DirectX and VCredist (multiple times)
Re-installing Microsoft Net Framework 4.0
Setting config.ini to EnableGameCoreThreading = 0
Setting UserSettings to SkipIntroVideo = 1
Nothing worked; crash every time.
I gave up and deleted Civ 5.
I upgraded to a new video card, and decided to give Civ 5 a chance. No improvement. I repeated the above steps, and added:
Upgraded to the latest (9/12/12) Nvidia video drivers
Deleting .wmv intro files (resulting in massive crash and the subsequent "verify integrity of game cache" reloaded the .wmv files)
I still crash at the "leader" screen with a error that civilizationv.exe has failed.
I'm at my wits' end. I can't find any other fix, other than to get a new computer, which isn't an option right now.
I've attached a dxdiag and my most recent zipped MDMP file.
Help!?
I tried:
Verifying integrity of game cache (multiple times)
Re-installing DirectX and VCredist (multiple times)
Re-installing Microsoft Net Framework 4.0
Setting config.ini to EnableGameCoreThreading = 0
Setting UserSettings to SkipIntroVideo = 1
Nothing worked; crash every time.
I gave up and deleted Civ 5.
I upgraded to a new video card, and decided to give Civ 5 a chance. No improvement. I repeated the above steps, and added:
Upgraded to the latest (9/12/12) Nvidia video drivers
Deleting .wmv intro files (resulting in massive crash and the subsequent "verify integrity of game cache" reloaded the .wmv files)
I still crash at the "leader" screen with a error that civilizationv.exe has failed.
I'm at my wits' end. I can't find any other fix, other than to get a new computer, which isn't an option right now.
I've attached a dxdiag and my most recent zipped MDMP file.
Help!?