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Thread Tools |
May 01, 2008, 09:17 PM
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#1 |
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Chieftain
Join Date: May 2008
Location: California
Posts: 11
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No Menu
When i start the game the intro video starts but as soon as i get to the menu the moniter turns off but i can still hear the music then it freezes. Any idea why this happens plz help.
Also when i try to install Beyond the sword, it says checking for updates. Then it aborts. and i lose the installation. |
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May 02, 2008, 04:59 AM
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#2 |
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Repair Guy
  
Join Date: Dec 2005
Location: Baden-Württemberg, Germany
Posts: 13,174
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what operating system and what graphics card are you using? did you patch the game manually?
Welcome to CFC 
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May 02, 2008, 03:56 PM
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#3 |
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Chieftain
Join Date: May 2008
Location: California
Posts: 11
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Its a E-GE-force 8600GT-1024 from evga. The OS is win XP service pack 2. and yes I patch the game manually.
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May 02, 2008, 05:09 PM
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#4 |
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Repair Guy
Join Date: Dec 2005
Location: Baden-Württemberg, Germany
Posts: 13,174
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just to be clear: did you try installing the 1.74 patch onto Civ4 and 2.13 onto Warlords (if you have that) before installing BtS?
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May 02, 2008, 06:11 PM
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#5 |
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Chieftain
Join Date: May 2008
Location: California
Posts: 11
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it says it cant because its not compatible with the version and it says i have to unistall the previous version when i didnt download any patches. The version is 1.09.00
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May 02, 2008, 08:56 PM
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#6 |
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Repair Guy
Join Date: Dec 2005
Location: Baden-Württemberg, Germany
Posts: 13,174
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you will likely need to install 1.61 first and then install 1.74
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May 02, 2008, 10:08 PM
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#7 |
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Chieftain
Join Date: May 2008
Location: California
Posts: 11
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thanks now i can play civilization bts
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May 02, 2008, 10:42 PM
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#8 |
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Chieftain
Join Date: May 2008
Location: California
Posts: 11
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no wait spoke too soon i can get on the menu but cant play a game
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May 03, 2008, 05:09 AM
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#9 |
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Repair Guy
Join Date: Dec 2005
Location: Baden-Württemberg, Germany
Posts: 13,174
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in the menu could you click on Advanced and then on about this build and post a screenshot of this screen?
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May 03, 2008, 12:13 PM
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#10 |
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Chieftain
Join Date: May 2008
Location: California
Posts: 11
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I dont know how to paste it on this screen so im gonna tell you
Civ Version: 313 Save Version: 301 Build Version: 3.0.0.1 (81539) Build Date: Fri Sep 21 11:16: 2007 Build: Final Release Mod Name: None |
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May 03, 2008, 01:31 PM
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#11 |
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Repair Guy
Join Date: Dec 2005
Location: Baden-Württemberg, Germany
Posts: 13,174
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so the install should be good - what is the problem?
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May 03, 2008, 05:02 PM
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#12 |
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Chieftain
Join Date: May 2008
Location: California
Posts: 11
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i noticed i got to get to play now when i lowered the graphics to low but i still couldnt start the game could it be the processor?
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May 03, 2008, 05:07 PM
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#13 |
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Repair Guy
Join Date: Dec 2005
Location: Baden-Württemberg, Germany
Posts: 13,174
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what are your system specs?
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May 03, 2008, 08:36 PM
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#14 |
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Chieftain
Join Date: May 2008
Location: California
Posts: 11
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I dont no how to get there but will this help i found it on the ini. log
[132.859] ERR: InitWinApp() failed, exiting [132.859] ERR: CIV Init FAILED, exiting |
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May 04, 2008, 05:22 AM
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#15 |
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Repair Guy
Join Date: Dec 2005
Location: Baden-Württemberg, Germany
Posts: 13,174
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click start -> click run -> type dxdiag -> hit enter -> click save results -> post the results file as an attachment here.
you can add attachments by clicking on go advanced and then on manage attachments below the reply box. |
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May 04, 2008, 11:35 AM
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#16 |
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Chieftain
Join Date: May 2008
Location: California
Posts: 11
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there is the attachment
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May 06, 2008, 05:36 PM
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#17 |
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Repair Guy
Join Date: Dec 2005
Location: Baden-Württemberg, Germany
Posts: 13,174
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sorry work made me forget this thread
 Anyway: you graphics card and rest of the machine should be plenty capable of running this game. The game seems to be correctly installed - so it is not trivial to find out what happens. If the monitor turns off on you it is probably some graphics card or driver issue - I see that you have a recent driver installed maybe try an omega driver: http://www.omegadrivers.net/ but appart from that I am unfortunately out of ideas 
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May 06, 2008, 09:55 PM
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#18 |
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Chieftain
Join Date: May 2008
Location: California
Posts: 11
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It didnt work but tell me when u get any other ideas
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