Strange issue with Keyboard?

kibbles · Oct 20, 2008, 05:05 PM

I just started building my new comp. Everything is running fine untill I start the setup for my mobo. When it comes to the set up screen I don't seem to be able to do anything. The keyboard flashes briefly when I plug it in. But afterwards I cannot select any option. I have used both a PS/2 keyboard and a USB keyboard to no avail. I'm starting to worry it is a mobo problem. So I could really use someone's help.

Cutlass · Oct 20, 2008, 05:20 PM

Do you have a different keyboard you can plug in and try? The keyboard is more likely to be bad than the mobo.

warpus · Oct 20, 2008, 05:44 PM

There is sometimes an option in BIOS to enable a USB keyboard during setup.. I had to do that once and was getting frustrated that my keyboard wasn't working.. it would flash on and off, too.

Maybe that's your problem..

lndm · Oct 20, 2008, 05:46 PM

What are you trying to do? Access the BIOS setup or install an OS?

kibbles · Oct 21, 2008, 08:42 AM

Ya, I don't actually get that far. I am at the boot screen for the mobo and it gives me two options. To enter the setup menu or see my other options. F2 or delete. I can't do either. It simply does nothing when I hit either delete or F2. I know the keyboard PS/2 works, It is from the keyboarding I use on the other computer. I have tried resetting the CMOS jumper, nothing different happened. I started suspect it has something to do with my mobo, in which case I'll have a week long wait for a replacement!

warpus · Oct 21, 2008, 09:39 AM

Plug in a ps2 keyboard, go into BIOS, enable USB keyboard (it's an option in there somewhere), plug in your usb keyboard, reboot, profit

kibbles · Oct 21, 2008, 10:43 AM

Quote:

Originally Posted by warpus

Plug in a ps2 keyboard, go into BIOS, enable USB keyboard (it's an option in there somewhere), plug in your usb keyboard, reboot, profit

Thing is the ps2 keyboard doesn't work on the build computer. So basically I am stuck at setup start screen for BIOS.

lndm · Oct 21, 2008, 01:34 PM

Does your keyboard have a switch on the bottom (XT/AT) ?

kibbles · Oct 21, 2008, 04:29 PM

No, it doesn't, however I just tried the PS/2 keyboard today on the build computer and it was working for a few seconds then it...froze? I turned on num lock and it worked but only briefly. After that was stuck in num lock. I still can't enter BIOS setup. The problem remains mysterious to me. Perhaps there is something wrong with the port itself?

lndm · Oct 21, 2008, 04:46 PM

Maybe your system is freezing? Is your heatsink attached firmly and evenly to your CPU? Is it the right one? and did you use a thermal compound?

You might try pressing delete (to enter setup). Turn on your system, count to three, then press delete repeatedly, twice a second until something happens (or doesn't

)

kibbles · Oct 22, 2008, 08:08 AM

Well, this is strange... My PS/2 Keyboard seems to work for a few second then it kinda... Freezes? I can turn num lock on and off an such but then I can't do anything. Hmmmm... Well, when I get out of school I will try to rapidly press delete as you suggested.
Note: I am still where I started I haven't progressed pass the BIOS boot screen.

Genocidicbunny · Oct 22, 2008, 10:25 PM

Ive had a similar problem. Turned out I plugged the keyboard into the mouse PS/2 port. Maybe you did something similar?

kibbles · Oct 23, 2008, 04:34 PM

Quote:

Originally Posted by stickciv

Ive had a similar problem. Turned out I plugged the keyboard into the mouse PS/2 port. Maybe you did something similar?

Nope, O well I tried to send an RMA notice to newegg, but for some reason my order history is empty?!?! So i ended up e-mailing customer service. Currently waiting for their reply.

warpus · Oct 23, 2008, 04:56 PM

Have you tried any other ps2 keyboards?

aimeeandbeatles · Oct 24, 2008, 06:15 AM

Are there any bent pins in the PS2 plug? One time I had a bent pin and the keyboard did the same thing. Fortunatly, I always keep spare keyboards.

kibbles · Oct 29, 2008, 02:35 PM

Well, I have sent the Motherboard back... Only problem is... They won't take it! Apparently it came with a SATA power cable, which I don't even recall coming with it (I had to use one of my spares). So much for the heavenly customer service I have been hearing about from Newegg. I even proposed to pay for the missing cable but they refused.

lndm · Oct 29, 2008, 02:56 PM

That's harsh. Buy a new cable for 2 dollars and pack the box to look exactly like it was when you opened it.

kibbles · Oct 29, 2008, 06:07 PM

Quote:

Originally Posted by lndm

That's harsh. Buy a new cable for 2 dollars and pack the box to look exactly like it was when you opened it.

*Sigh* it's to late. By the time it returns my 30-day return limit will have expired. On a brighter note the board cost about $45 (relatively inexpensive) and it doesn't look like the shipping will cost me anything!

GoodGame · Oct 30, 2008, 05:58 PM

Who made your board? At any rate, once the Newegg warranty fails, you can have the pleasure of dealing with the manufacturer directly.

Have you tried re-seating all the components (mobo, ram, cpu) and mobo wiring? Are you completely sure that the USB connector you've tried is connected to the mobo (sometimes the front-panel needs extra connections)? Have you tried all the USB ports on the mobo?

My most recent build was with a USB keyboard from scratch, so I don't understand why a non-USB keyboard would be a requirement for a first time boot.

lndm · Oct 30, 2008, 09:05 PM

Quote:

Originally Posted by GoodGame

so I don't understand why a non-USB keyboard would be a requirement for a first time boot.

USB keyboards are not always interpreted by the BIOS, by default. Therefore without Windows running, with some systems they will not do anything. Getting into the BIOS setup can be one of those catch 22 situations.

Oct 20, 2008, 05:05 PM	#1
kibbles Warlord Join Date: Aug 2007 Location: Kenya Posts: 213	Strange issue with Keyboard? I just started building my new comp. Everything is running fine untill I start the setup for my mobo. When it comes to the set up screen I don't seem to be able to do anything. The keyboard flashes briefly when I plug it in. But afterwards I cannot select any option. I have used both a PS/2 keyboard and a USB keyboard to no avail. I'm starting to worry it is a mobo problem. So I could really use someone's help. __________________ "From the moment I picked your book up until I laid it down, I was convulsed with laughter. Someday I intend reading it." -Groucho Marx Updated Political Compass: Economic Left/Right: -7.50 Social Libertarian/Authoritarian: -2.21

Oct 20, 2008, 05:20 PM	#2
Cutlass Ideas are Like Stars Join Date: Jan 2008 Location: US of A Posts: 32,358 Images: 6	Do you have a different keyboard you can plug in and try? The keyboard is more likely to be bad than the mobo. __________________ Ideas Are Like Stars. Come visit us again! Learn the Basics of Money HERE More Money has been Lost Because of Four Words than at the Point of a Gun. Those words are "This Time is Different." Taking from the poor and giving to the rich is Why Nations Fail In American we call that Reaganomics.

Oct 20, 2008, 05:44 PM	#3
warpus pork strike force Join Date: Aug 2005 Location: Stamford Bridge Posts: 30,992	There is sometimes an option in BIOS to enable a USB keyboard during setup.. I had to do that once and was getting frustrated that my keyboard wasn't working.. it would flash on and off, too. Maybe that's your problem.. __________________ My New Zealand thread with photos of New Zealand

Oct 21, 2008, 08:42 AM	#5
kibbles Warlord Join Date: Aug 2007 Location: Kenya Posts: 213	Ya, I don't actually get that far. I am at the boot screen for the mobo and it gives me two options. To enter the setup menu or see my other options. F2 or delete. I can't do either. It simply does nothing when I hit either delete or F2. I know the keyboard PS/2 works, It is from the keyboarding I use on the other computer. I have tried resetting the CMOS jumper, nothing different happened. I started suspect it has something to do with my mobo, in which case I'll have a week long wait for a replacement! __________________ "From the moment I picked your book up until I laid it down, I was convulsed with laughter. Someday I intend reading it." -Groucho Marx Updated Political Compass: Economic Left/Right: -7.50 Social Libertarian/Authoritarian: -2.21

Oct 21, 2008, 09:39 AM	#6
warpus pork strike force Join Date: Aug 2005 Location: Stamford Bridge Posts: 30,992	Plug in a ps2 keyboard, go into BIOS, enable USB keyboard (it's an option in there somewhere), plug in your usb keyboard, reboot, profit __________________ My New Zealand thread with photos of New Zealand

Oct 20, 2008, 05:46 PM	#4
lndm Prince Join Date: Oct 2008 Location: Australia Posts: 589	What are you trying to do? Access the BIOS setup or install an OS?

Oct 21, 2008, 01:34 PM	#8
lndm Prince Join Date: Oct 2008 Location: Australia Posts: 589	Does your keyboard have a switch on the bottom (XT/AT) ?

Oct 21, 2008, 04:29 PM	#9
kibbles Warlord Join Date: Aug 2007 Location: Kenya Posts: 213	No, it doesn't, however I just tried the PS/2 keyboard today on the build computer and it was working for a few seconds then it...froze? I turned on num lock and it worked but only briefly. After that was stuck in num lock. I still can't enter BIOS setup. The problem remains mysterious to me. Perhaps there is something wrong with the port itself? __________________ "From the moment I picked your book up until I laid it down, I was convulsed with laughter. Someday I intend reading it." -Groucho Marx Updated Political Compass: Economic Left/Right: -7.50 Social Libertarian/Authoritarian: -2.21

Oct 21, 2008, 04:46 PM	#10
lndm Prince Join Date: Oct 2008 Location: Australia Posts: 589	Maybe your system is freezing? Is your heatsink attached firmly and evenly to your CPU? Is it the right one? and did you use a thermal compound? You might try pressing delete (to enter setup). Turn on your system, count to three, then press delete repeatedly, twice a second until something happens (or doesn't )

Oct 22, 2008, 08:08 AM	#11
kibbles Warlord Join Date: Aug 2007 Location: Kenya Posts: 213	Well, this is strange... My PS/2 Keyboard seems to work for a few second then it kinda... Freezes? I can turn num lock on and off an such but then I can't do anything. Hmmmm... Well, when I get out of school I will try to rapidly press delete as you suggested. Note: I am still where I started I haven't progressed pass the BIOS boot screen. __________________ "From the moment I picked your book up until I laid it down, I was convulsed with laughter. Someday I intend reading it." -Groucho Marx Updated Political Compass: Economic Left/Right: -7.50 Social Libertarian/Authoritarian: -2.21 Last edited by kibbles; Oct 22, 2008 at 10:23 AM.

Oct 22, 2008, 10:25 PM	#12
Genocidicbunny Mr [10] Join Date: Feb 2005 Location: In the motherland. Posts: 5,472	Ive had a similar problem. Turned out I plugged the keyboard into the mouse PS/2 port. Maybe you did something similar? __________________ Optimists learn English, Pessimists learn Chinese. Realists learn to assemble an AK-47.

Oct 23, 2008, 04:56 PM	#14
warpus pork strike force Join Date: Aug 2005 Location: Stamford Bridge Posts: 30,992	Have you tried any other ps2 keyboards? __________________ My New Zealand thread with photos of New Zealand

Oct 24, 2008, 06:15 AM	#15
aimeeandbeatles watermelon Join Date: Apr 2007 Location: Aperture Science Laboratories Posts: 12,143 Images: 10	Are there any bent pins in the PS2 plug? One time I had a bent pin and the keyboard did the same thing. Fortunatly, I always keep spare keyboards. __________________ Note: I'm female. Don't forget that. \| The Petty Archives \| Let's Play: Portal 2 "When he goes to bed at night, Chuck Norris checks under his bed for aimeeandbeatles." -- choxorn

Oct 29, 2008, 02:35 PM	#16
kibbles Warlord Join Date: Aug 2007 Location: Kenya Posts: 213	Newegg is seriously aggravating... Well, I have sent the Motherboard back... Only problem is... They won't take it! Apparently it came with a SATA power cable, which I don't even recall coming with it (I had to use one of my spares). So much for the heavenly customer service I have been hearing about from Newegg. I even proposed to pay for the missing cable but they refused. __________________ "From the moment I picked your book up until I laid it down, I was convulsed with laughter. Someday I intend reading it." -Groucho Marx Updated Political Compass: Economic Left/Right: -7.50 Social Libertarian/Authoritarian: -2.21

Oct 29, 2008, 02:56 PM	#17
lndm Prince Join Date: Oct 2008 Location: Australia Posts: 589	That's harsh. Buy a new cable for 2 dollars and pack the box to look exactly like it was when you opened it.

Oct 30, 2008, 05:58 PM	#19
GoodGame Red, White, & Blue, baby! Join Date: Dec 2004 Posts: 13,475	Who made your board? At any rate, once the Newegg warranty fails, you can have the pleasure of dealing with the manufacturer directly. Have you tried re-seating all the components (mobo, ram, cpu) and mobo wiring? Are you completely sure that the USB connector you've tried is connected to the mobo (sometimes the front-panel needs extra connections)? Have you tried all the USB ports on the mobo? My most recent build was with a USB keyboard from scratch, so I don't understand why a non-USB keyboard would be a requirement for a first time boot. __________________ Ways to be banned from RL: Heart disease, Cancer, Strokes, Chronic Respiratory diseases, Accidents, Diabetes, Alzheimer's disease, the Flu, kidney disease, infection,... http://heartdisease.about.com/cs/cho...a/raiseHDL.htm Evrbody thot Ceiling Cat was stoopid, Warning: User cites from the Internet, or even just makes stuff up., so Ceiling Cat let thm do stoopid stuff dat they shuldnt do! NAH-məs-tay

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