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Old Jun 21, 2009, 02:28 PM   #1
CaesarLord45
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Angry Can't Install BtS

Hey,
Around a month ago, my computer's hard drive unexpectedly crashed. This erased all my docs, music, games, etc. So I installed Civ 4 (vanilla version) about a week ago. Since I was so used to having BtS installed, I tried to install a patch for BtS - without BtS having been installed in the first place. I cancelled the installation of the patch, and tried to install BtS. However, right before it begins to install it reads:
"The Patch failed to install! Aborting installation."
I'm a big fan of the series, but I'm also completely stuck.
Thanks in advance!
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Old Jun 22, 2009, 12:25 PM   #2
ori
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is Civ4 patched?
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Old Jun 22, 2009, 12:27 PM   #3
CaesarLord45
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Yes, when I press the auto - update, it says that Civ 4 is up to date.
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Old Jun 22, 2009, 12:36 PM   #4
ori
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is this XP or Vista?
Do you have Warlords?
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Old Jun 22, 2009, 12:38 PM   #5
CaesarLord45
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I dont have Warlords, and I have Windows XP (2000).
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Old Jun 22, 2009, 12:41 PM   #6
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Try the below - and ignore the Warlords stuff: (obviously: remove only the Civ4 things - but check whether the installer for BtS installed any of the files listed and remove those):


install the most recent version of DirectX 9c from Microsoft

then do the following for a clean reinstall:

Uninstall and Reinstall Civ4 Warlords BtS :

Try to follow this order when doing stuff:
Use Control panel to uninstall Beyond the Sword, then Warlords, then Civ4
Delete "...\documents and settings\<username>\my documents\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\my documents\my games\warlords" manually
Delete "...\documents and settings\<username>\my documents\my games\beyond the sword" manually
Delete "...\documents and settings\<username>\application data\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\application data\my games\warlords" manually
Delete "...\documents and settings\<username>\application data\my games\beyond the sword" manually
Delete "...\documents and settings\<username>\local settings\application data\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\local settings\application data\my games\warlords" manually
Delete "...\documents and settings\<username>\local settings\application data\my games\beyond the sword" manually
(note: application data is a hidden directory so you need to configure windows explorer to show hidden files, also these directories in application data are sometimes removed by the uninstall routine)
Delete "...\Program Files\InstallShield Installation Information\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}" (Civ4)
Delete "...\Program Files\InstallShield Installation Information\{3E4B349F-10B5-4586-9D99-489A90A8B228}" (Warlords)
Delete "...\Program Files\InstallShield Installation Information\{32E4F0D2-C135-475E-A841-1D59A0D22989}" (BtS)
(note: InstallShield Installation Information is a hidden directory so you need to configure windows explorer to show hidden files).
Install Civ4, immediately patch it to 1.61 (download it fresh from here)
Install Warlords, immediately patch it to 2.08 (download it fresh from here)
Install Beyond the Sword, immediately patch to 3.19 (download it fresh from here).
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