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Activation E-Mail didn't work for a certain address

Discussion in 'Site Feedback' started by Wulfram G.T., Feb 25, 2017.

  1. Wulfram G.T.

    Wulfram G.T. Chieftain

    Joined:
    Jan 6, 2017
    Messages:
    17
    Gender:
    Male
    Location:
    Basel
    Hei

    I made an account and used my private E-Mail address ending with "@gmx.ch". The account activation e-mail was never sent to it. I tried my other address also with "@gmx.ch" - also didn't work. It also wasn't in the spam folder and yes, i certainly wrote the address correctly.
    Then i used my student address ending with "@stud.unibas.ch" and it worked.
    So, there seems to be a bug and I thereby report it. Would also prefer to use my private address.

    Thanks for your notice
     
  2. Petek

    Petek Alpha Centaurian Administrator Supporter

    Joined:
    Nov 8, 2001
    Messages:
    3,402
    Location:
    Berkeley, Calif., USA
    I'll look into this matter. We had a problem several years ago (see here) in which gmx had apparently identified our site as a spammer. Thought it had been resolved, though.
     
  3. The_J

    The_J Say No 2 Net Validations Retired Moderator Supporter

    Joined:
    Oct 22, 2008
    Messages:
    30,333
    Location:
    Germany / Netherlands
    Just chiming in due to the PM: No, I didn't get any email for the PM, also using my gmx.de address for the forum.

    Does the server receive emails which bounce back?
     
  4. Petek

    Petek Alpha Centaurian Administrator Supporter

    Joined:
    Nov 8, 2001
    Messages:
    3,402
    Location:
    Berkeley, Calif., USA
    Thanks for the feedback. It seems that CFC has been blacklisted by gmx. I haven't seen a bounced email, but I'll check.
     
  5. Philosopher2

    Philosopher2 Chieftain

    Joined:
    Apr 26, 2017
    Messages:
    3
    I had the same issue with my email, which is at a completely unrelated domain, but which also has a two-letter suffix. Could you check that the site can generate confirmation emails to domains with two-letter suffixes?
     
  6. username4

    username4 Chieftain

    Joined:
    May 22, 2017
    Messages:
    13
    Same issue here with a web.de address, protonmail.ch worked.
     
  7. Lycrist_Katkiller

    Lycrist_Katkiller Chieftain

    Joined:
    Jan 21, 2018
    Messages:
    6
    Gender:
    Male
    I had the same issue with gmx.de :-/ Worked arround using my universtity Mailing address :)
     

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