Hey guys, I looked around this forum as best I could but I admit I'm having a little trouble paying attention to detail when the game I just bought won't run properly. So my apologies if this is repeated elsewhere.
I have a retail copy of the game and every time I try to load it, I make it past the opening video (which looks beautiful) but then the game gets stuck on a plain black screen and doesn't make it any further, regardless of amount of time left (15 minutes waiting for the game to load was the max, I believe).
I installed Steam for the first time just before installing the game and installed the game from Steam (pretty sure on that, wasn't paying very close attention). I have the option to open Steam and run the game. I've tried both the DirectX 9 option and the DirectX 10/11 option doing this and neither works. I've also tried closing Steam and running the game from the Civ 5 shortcut, which doesn't work either.
I'm using Windows 7 on an HP G71 notebook bought roughly nine months ago. If you need any other info, I'll do my best to provide it. If anyone can help with this, I'd greatly appreciate it.
I have a retail copy of the game and every time I try to load it, I make it past the opening video (which looks beautiful) but then the game gets stuck on a plain black screen and doesn't make it any further, regardless of amount of time left (15 minutes waiting for the game to load was the max, I believe).
I installed Steam for the first time just before installing the game and installed the game from Steam (pretty sure on that, wasn't paying very close attention). I have the option to open Steam and run the game. I've tried both the DirectX 9 option and the DirectX 10/11 option doing this and neither works. I've also tried closing Steam and running the game from the Civ 5 shortcut, which doesn't work either.
I'm using Windows 7 on an HP G71 notebook bought roughly nine months ago. If you need any other info, I'll do my best to provide it. If anyone can help with this, I'd greatly appreciate it.
