- Joined
- Oct 25, 2000
- Messages
- 12,534
Just received this email from DanQ of Apolyton:
"We (the ACS administration) and our hosts are currently aware of the server problems and the extended (24hrs.+) downtime that has resulted to date. Our hosts have been busy working on diagnosing and resolving the problem and as of yet we have not received any word as to the exact nature of the problem; at this point, however, they are undoubtedly concentrating their effort on getting the server back online in as timely and efficient manner as possible. It is not aware if the intermittent blackouts
experienced earlier this week are related to the present difficulties, but at this point nothing is being ruled out.
We have begun to receive emails from concerned fans about our current circumstances, and we do appreciate your concern. From this point on we will most likely respond to such letters by directing people to locations where they can find updates on our status, such as on this fellow Civilization fansite that has generously agreed to relay our status reports during our downtime, as opposed to including it in the response directly.
For those of you who are wondering what you can do to assist, we thank you for your offer but at this point the most help you can be to us is to continue to remain patient and understand that all of us at Apolyton and our hosting administrators are doing what we can. Finally, for those whom have already written and plan to write in criticizing our apparent action or lack thereof before and during the commencement of this downtime, please
take into consideration the following: while we recognize your frustrations (and know that we share them too), such statements are not helpful and moreover do not take all variables into account. If you would like a greater detailed explanation as to our current hosting arrangements, feel free to write me -- in a civilized tone -- and I will respond to it as soon as is possible.
In closing, as soon as we receive a more detailed report on the present state of affairs, it will be passed along to you via the said method and indeed word of mouth thereafter. Thank you for your time and continued support".
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I'll post a news about this on the main page...
"We (the ACS administration) and our hosts are currently aware of the server problems and the extended (24hrs.+) downtime that has resulted to date. Our hosts have been busy working on diagnosing and resolving the problem and as of yet we have not received any word as to the exact nature of the problem; at this point, however, they are undoubtedly concentrating their effort on getting the server back online in as timely and efficient manner as possible. It is not aware if the intermittent blackouts
experienced earlier this week are related to the present difficulties, but at this point nothing is being ruled out.
We have begun to receive emails from concerned fans about our current circumstances, and we do appreciate your concern. From this point on we will most likely respond to such letters by directing people to locations where they can find updates on our status, such as on this fellow Civilization fansite that has generously agreed to relay our status reports during our downtime, as opposed to including it in the response directly.
For those of you who are wondering what you can do to assist, we thank you for your offer but at this point the most help you can be to us is to continue to remain patient and understand that all of us at Apolyton and our hosting administrators are doing what we can. Finally, for those whom have already written and plan to write in criticizing our apparent action or lack thereof before and during the commencement of this downtime, please
take into consideration the following: while we recognize your frustrations (and know that we share them too), such statements are not helpful and moreover do not take all variables into account. If you would like a greater detailed explanation as to our current hosting arrangements, feel free to write me -- in a civilized tone -- and I will respond to it as soon as is possible.
In closing, as soon as we receive a more detailed report on the present state of affairs, it will be passed along to you via the said method and indeed word of mouth thereafter. Thank you for your time and continued support".
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I'll post a news about this on the main page...
.
It's still very slow right now (both in load time of the pages and in the amount of posts being made on the forums), but at least it's back...
