How to Report Issues on Github
Please follow the steps at this link:
How to Create an Issue on Github
Please note that Github requires a user account. These accounts are free to create, and Github is a reputable development site.
Common Bugs and Issues
- I have problem X. Help! Please note that you can search through all issues - resolved and unresolved - on Github. On the Issues page, use the Filters bar to look for your issue. You can swap between 'Open' and 'Closed' to see if your issue is already resolved, and how to resolve it.
- My interface is broken!: The most common cause of this is a bad EUI install. EUI installs into the DLC folder of your Civ 5 game. If you have moved Civ out of its default directory, this can happen. Please make sure that EUI is in your DLC folder before you post a bug report.
- My interface is still broken, and EUI is installed correctly!: You probably have a mod conflict. Custom civilizations often install unique unit info panels or city view interfaces. Check for compatibility with custom civilizations.
- My game crashes immediately upon launch! Make sure your copy of Civilization 5 is up to date (.279 is latest - see bottom of screen in Civ 5 main menu). Also make sure your mod list is compatible with the Community Patch. You cannot, for example, use two mods with a DLL. Please test your setup with just the mods from the Community Patch Project before. If it still crashes immediately, you have found a bug. Otherwise, it is a mod conflict.
- My game is really slow, or it crashes during a turn in the late game!: Bugs happen. Try reloading the game a few turns earlier. Also, please note that the Community Patch is slightly more CPU and memory-intensive than vanilla Civ 5, so if your computer is at minimum spec, it could cause issues.
Bug Reports Guidelines:
If you encounter a problem with the Community Patch, and it is not resolved by a solution above, please inform us. To make this process useful to us, I have created a template on Github that makes this easy. All you need to do is follow that template. If the template does not work for you, please follow these instructions.
- Source: Before posting about bugs, please note that, do to the many variables introduced by mods, it is very difficult and/or impossible for us to diagnose a bug if you are running other mods in addition to the Community Patch and its recommended list of mods (see the 'How to Install' thread). If you are absolutely certain that the Community Patch is causing the bug, let us know. If you have a hunch that it is the Community Patch, let us know as well, but note what mods you are using.
- Description:Please do not just post a generic 'there was a crash on Turn 23 plsfix thx' issue - that is not terribly useful. Let us know what you were doing, post screenshots, etc. The more descriptive you are, the easier it is for us to find the problem.
- Understanding: We are human, and bugs are a natural part of any mod's life-cycle. Please do not spam demands for fixes - one issue is enough, unless we ask for more information. Also, do not be impatient or angry. We are not professional game developers, and our time is split between modding and real life. We will do what we can, when we can.
- Logging: Make sure logging is enabled and that you've checked the logs for anything obvious that may help.
- Essential Information: If you encounter a bug, please make a post using the Github link above, along with the following:
- Savegame (if applicable)
- Information on crash/bug
- Images (if needed)
- Minidump file (if the game crashed, this file will be in the same folder as your Civ5 exe)
- Steps to repeat issue
- Modlist (if using mods outside of the Community Patch Project set)
If you make a bug report on CivFanatics, it will go ignored.
Please help us keep the forum organized - only post bug reports to Github!
Please help us keep the forum organized - only post bug reports to Github!
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