Bug Reports and Technical Issues

I'm continuing on my efforts to abuse you as beta testers

This thread is to report bugs, crashes or simply things that don't seem to work as they're supposed to. I'm incredibly thankful for every bug report I get here, because that's the only way to effectively test everything, since I don't have the time to play out every addition I make

Note: I will acknowledge bug reports using the "like" function, unless I have something to add or a specific question. Posts I have liked have an associated note in my backlog and will be addressed eventually.

As it's in our mutual interest to get every problem located and fixed quickly, please follow the subsequent guidelines:

1) Check if the error was reported already. At least read the previous page to see if someone else already had your problem.
2) Please note which version (release or Git) of the modmod you're using, and the revision in case of the Git version. I'll assume its the current Git revision at time of posting unless noted otherwise
3) Enable Python exceptions and logging. The former shows an error message ingame whenever something's wrong with Python (and that's the reason for 95% of the errors), the latter stores these into a separate file. Both are disabled on default, to activate them, open your Beyond the Sword folder and open the _Civ4Config link. Then search for "HidePythonExceptions" and "LoggingEnabled" and set them to 0 and 1, respectively, i.e.:

Code:

; Set to 1 for no python exception popups
HidePythonExceptions = 0
[...]
; Enable the logging system
LoggingEnabled = 1

4) Make screenshots, often it's much easier to understand what you mean this way.
5) Keep savegames and logs ready. I need to locate the error and have an easy method to verify if the fix works; that's what those are for. You find your logs under "My Games\Beyond the Sword\Logs\", and I'm usually referring to PythonDbg.txt when I'm asking for one. Please keep in mind that logs get overridden once you start a new game, so better make a copy of it. Saves are usually the best way for me to reproduce errors, because engineering a proper situation for myself is hard and time consuming. They may not be necessary, but it's good if you have them. Savegames from before the problem occurs are more useful than those from afterwards (I want to reproduce the error and see if my fixes remove it), so it's for the best if you keep a previous autosave on hand.

Common problems:

I have downloaded the mod, but when I start it, the menu screen is empty.
It's likely that this is because you're playing BtS with a language other than English. This mod is only in English, and for some reason this affects the main menu for all other languages. Switching your language to English should take care of this problem and is highly advisable anyway, because most of it isn't translated.

I have installed the Git version, but the scenarios do not show up / when starting the scenarios it appears as if there are no changes compared to the latest download.
Make sure you have renamed the mod folder "RFC Dawn of Civilization" after downloading. Otherwise the scenarios won't find the mod they belong to.

I have recently reinstalled Civ4 BtS and the mod won't start.
Make sure that the game is updated to the latest version (3.19). The automatic patch process is not sufficient to get up to date, you have to download the patch from the download database here at CFC.

I am using the Steam version of Civ4 BtS, and when starting the mod I receive error messages along the lines of "unable to execute file".
There are some problems with the Steam version and its attempt to work around the shutdown of Gamespy. What you have to do is to switch to the original version of the game which is available on Steam as a "beta". See here for detailed instructions on how to do so.

I downloaded the Git repo as a ZIP file, now when I try to start a scenario it quits with the message "failed to read world builder file"
This may affect one or more scenarios and is unfortunately a consequence of how Github creates its ZIP files, so I cannot do anything about it. To fix the problem, get Notepad++ and open the scenario file ("open with Notepad++"), then choose Edit -> EOL Conversion -> Windows.

 

That happens when you do last minute changes! Fix will be up at some point today.

 

Last minute in terms of release.

Can you upload a save from the turn before the exception is produced?

 

Should be alright, thanks.

 

Once again I have to ask for the save.

Edit: nevermind, will be fixed.

 

No idea, sorry.

 

Do you have a save so I can play through that congress on my own?