OK, so I recently got a new laptop. It's an Acer Aspire 3680 - nothing fancy, but so long as it can get the job done and hold out for a year or two, that's all I was out for. The problem is, for some random reason it doesn't seem to want to last that long.
Basically, right now I can't run any CD's or DVD's or anything on my laptop. My brother discovered this trying to play a game on it - the autorun didn't appear, and when I went to my computer, the D drive icon wasn't there. I found the driver in the Device Manager, and it had a yellow icon with a question mark on it, showing that something was wrong. First, I tried disabling it, and then reenabling it - that didn't work. I decided to do a Google search with the name of the device (Slimtype DVD C DS24CZP ATA device) and came up with someone else with exactly the same problem here, down to the 39 error code. I decided to take the advice offered there (Not the part about the different programs, as I haven't downloaded any of those - the part about uninstalling it, and then rebooting my computer) but it didn't work - it tried, but it came up with that same 39 error when it tried to find the software for the "new" hardware.
Then I decided to try a System Restore to yesterday, because it was working fine then. That didn't work, either. Before I uninstalled the driver, I looked on Acer's website to see if I could find the right program, but I couldn't. I did a spyware scan, and found a few things, but nothing that could cause this (Just tracking cookies) and a quick virus scan, which found nothing. (I'm in the middle of a full system scan now) I haven't done anything strange to my computer, and the only modification I've done is installing some extra ram, but that was about a week ago, and the cd drive has been working fine since then. (And I don't see how they could be related)
So right now, I'm at a loss. I have a computer less than a month old - that won't read CD's. Is there anything obvious I've missed? Any suggestions, anyone? (Besides going hulk and ripping the screen off the laptop and screaming at it?
) I could really use some help, if anyone has any ideas. Thanks. (For reading all that, even if you don't have any ideas)
Basically, right now I can't run any CD's or DVD's or anything on my laptop. My brother discovered this trying to play a game on it - the autorun didn't appear, and when I went to my computer, the D drive icon wasn't there. I found the driver in the Device Manager, and it had a yellow icon with a question mark on it, showing that something was wrong. First, I tried disabling it, and then reenabling it - that didn't work. I decided to do a Google search with the name of the device (Slimtype DVD C DS24CZP ATA device) and came up with someone else with exactly the same problem here, down to the 39 error code. I decided to take the advice offered there (Not the part about the different programs, as I haven't downloaded any of those - the part about uninstalling it, and then rebooting my computer) but it didn't work - it tried, but it came up with that same 39 error when it tried to find the software for the "new" hardware.
Then I decided to try a System Restore to yesterday, because it was working fine then. That didn't work, either. Before I uninstalled the driver, I looked on Acer's website to see if I could find the right program, but I couldn't. I did a spyware scan, and found a few things, but nothing that could cause this (Just tracking cookies) and a quick virus scan, which found nothing. (I'm in the middle of a full system scan now) I haven't done anything strange to my computer, and the only modification I've done is installing some extra ram, but that was about a week ago, and the cd drive has been working fine since then. (And I don't see how they could be related)
So right now, I'm at a loss. I have a computer less than a month old - that won't read CD's. Is there anything obvious I've missed? Any suggestions, anyone? (Besides going hulk and ripping the screen off the laptop and screaming at it?
