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[Vanilla] Civ IV Gold Edition windows 10 admin login required

Discussion in 'Civ4 - Technical Support' started by PSUDuck1, Jan 10, 2018.

  1. PSUDuck1

    PSUDuck1 Chieftain

    Jan 10, 2018
    I wanted to put this here because Steam tech support explains the problem. Can anyone provide an easy solution?

    Suraj C., Jan 10, 05:35 EST:
    Hey Donald

    Thank you for the reply!

    I understand that you wish to know if there is a way to play Civilization IV on Windows 10, is that correct?

    As previously stated, the CD version of Civilization IV does not work on Windows 10 as the software protection (DRM) included in the CD requires a Microsoft service that has been removed in Windows 10 as it contained a security flaw.

    That said, while we do not have an official workaround, as Civilization IV is not officially compatible with Windows 10, there are two options that can allow players to play on Windows 10:

    1. The Steam version of Civilization IV does not include the same DRM and can be played on Windows 10. You will have to purchase the Steam version in order to play (http://store.steampowered.com/ , an account is required).

    2. The CivFanatics forums (https://forums.civfanatics.com/) are known to have found a few workarounds that allowed players with the CD version of the game to play on Windows 10. However, please understand that these are not officially supported by 2K, and that we are not responsible for any content or files posted on their forums. You will have to do so at your own risk.
    I apologize for now being able to give you a better solution, but I hope that this information may help you find a solution that works for you!

    If you have any further 2K related questions or concerns, please don't hesitate to contact us and I'll do my best to assist you further!

    Kind regards,

    Suraj C.
    2K Support

    Donald, Jan 6, 03:48 EST:
    Also, I do not want to play online, I just want to play the game that I own and legally bought. This is terrible service. All you need to do is send me a file to be able to run a CD.

    This sucks. I own a legal copy of a game and can not play it. I was moving in June and just now got to sit down and try to play. Is there any way to get the update from another source?


    Virus-free. www.avast.com (https://protect-eu.mimecast.com/s/XUr7CG56McOJZG9FYKG58)

    Donald, Jan 6, 03:44 EST:
    This sucks. I own a legal copy of a game and can not play it. I was moving in June and just now got to sit down and try to play. Is there any way to get the update from another source?


    Virus-free. www.avast.com (https://protect-eu.mimecast.com/s/N6raCE9R0h0WoRqFxo6IN)

    Leah L., Jan 5, 19:01 EST:
    Hey there Donald,

    Thanks for reaching out to us at 2K Support! We really appreciate it.

    I'm sorry to hear that you're experiencing issues launching Civilization IV, I completely understand your concern! This is occurring, as you have suspected, due to a Windows 10 security update which tells players to run the CD version of Civilization IV as administrator, but this sadly won't work.

    It is my sincere regret to inform you that our exchange program for Civilization IV Steam keys, unfortunately, has been discontinued as of 6/4/2017 at 12 AM PST which is announced here: http://support.2k.com/hc/en-us/articles/115005314867-GameSpy-Multiplayer-Exchange-Program-Ending

    We apologize for our limited ability to intervene in this matter and sincerely hope that we are able to be of better assistance for you in the future. If you have any other 2K-related questions, please don't hesitate to ask, I'm happy to help you however possible!

    Kind regards,

    Leah L.
    2K Support

    Donald, Jan 4, 23:54 EST:
    I just tried to run my Civ IV CD on my computer that runs windows 10. It installs but it needs an administration login. I believe this is due to a security upgrade and I wanted to know if you have a patch available for this issue. I want to play Civilization IV or Civ IV Gold Edition. Thank You.

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