Civ4 Install Wizard Error Please Help!

[Tony7]

Ok i just downloaded the game from Direct2drive.com
And it has the setup files and blah blah. So I Hit the Setup.exe and it starts up fine and starts loading the Preparing to Install Wizard to Guide you through
the setup and when its done loading a Error Pops up saying,
Civilization 4 Has not been installed properly please try reinstalling the game.
I reinstalled it nothing , I downloaded it fine I have no clue whats the problem please help?

 

[ori]

Welcome to Civfanatics

you might want to contact D2D as well - they do have a decent support and as their install is different from the cd version they will probably be better equiped to help.
Did the error message say something else? what version are you installing - just Civ4 or also one of its expansions? what operating system (XP, Vista)?