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[BTS] Error at "Setup Map" Causing Game to Crash

Discussion in 'Civ4 - Technical Support' started by cooldude1128, Apr 19, 2018.

  1. cooldude1128

    cooldude1128 Needs More JPG

    Joined:
    Jun 6, 2012
    Messages:
    322
    Location:
    Lincoln Island
    This is a problem I've been having since I swapped out my graphics card, and at first I had pinned it on the new card until I switched to a third card and kept experiencing the same problem, and it's very curious because only a couple people seem to have had the same error. When I launch Civilization, everything works up until I try to load a game or create a new one, whereupon the bar inevitably freezes on the "Setup Map" phase and then crashes with a generic Windows crash window. This is the error that the "More Details..." dropdown gives me, and as far as I'm able to figure out is the only information I can get out of it.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Civ4BeyondSword.exe
    Application Version: 3.1.9.0
    Application Timestamp: 53869b61
    Fault Module Name: Civ4BeyondSword.exe
    Fault Module Version: 3.1.9.0
    Fault Module Timestamp: 53869b61
    Exception Code: c0000005
    Exception Offset: 00065d0f
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 8485
    Additional Information 2: 84853502223d8164a31468861a7c3d71
    Additional Information 3: f2c9
    Additional Information 4: f2c943ec402c88d561e5aba0c386fb88

    This happens both on vanilla and on every mod that I've tried, from Fall From Heaven to Planetfall. The game is essentially unplayable for me, so I would love to get advice on how to fix it, or even where to start.

    Edit: It should be noted that I've already tried reinstalling BTS, and that I'm using the Steam version.
     
    Last edited: Apr 20, 2018
  2. cooldude1128

    cooldude1128 Needs More JPG

    Joined:
    Jun 6, 2012
    Messages:
    322
    Location:
    Lincoln Island
    I've gotten a new card now; a Geforce GTX 1050 Ti. The problem still persists, so I no longer believe it can be caused by poor hardware.
     

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