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Fine till I click the "Start your journey" button

Discussion in 'Civ5 - Technical Support' started by Kieram, Jun 20, 2012.

  1. Kieram

    Kieram Chieftain

    Joined:
    Jun 9, 2012
    Messages:
    12
    Game loads fine get the leader speech fine, click the button game locks up tried verifying keeps coming up with 1 file. I wait till I get all files verified, restart the game and it crashes again.
     
  2. The_J

    The_J Say No 2 Net Validations Retired Moderator Supporter

    Joined:
    Oct 22, 2008
    Messages:
    32,228
    Location:
    DE/NL/FR
    Is this the first time you try to play Civ5, or have you played it before on that computer?
    If it's the former case, please give us your DxDiag file (my what???), so that we can see if your hardware fits the minimum specs.
     
  3. Kieram

    Kieram Chieftain

    Joined:
    Jun 9, 2012
    Messages:
    12
    Been playing for a year or 2 in fact was playing this AM decided to re-start the game (figured I need to change strategy). Went ahead re-started chose load initial save and the crash started. Tried to start a fresh game same thing everything was fine till clicking on start your journey freeze up solid.
     
  4. Kieram

    Kieram Chieftain

    Joined:
    Jun 9, 2012
    Messages:
    12
    Spoiler :
    ------------------
    System Information
    ------------------
    Time of this report: 6/20/2012, 10:04:29
    Machine name: OWNER-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
    Language: English (Regional Setting: English)
    System Manufacturer: To Be Filled By O.E.M.
    System Model: To Be Filled By O.E.M.
    BIOS: BIOS Date: 06/11/09 08:35:42 Ver: 08.00.15
    Processor: AMD Athlon(tm) II X4 640 Processor (4 CPUs), ~3.0GHz
    Memory: 8192MB RAM
    Available OS Memory: 8192MB RAM
    Page File: 2146MB used, 14234MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GT 430
    Manufacturer: NVIDIA
    Chip type: GeForce GT 430
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0DE1&SUBSYS_00000000&REV_A1
    Display Memory: 4065 MB
    Dedicated Memory: 993 MB
    Shared Memory: 3071 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: Acer S231HL
    Monitor Id: ACR01A6
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.9573 (English)
    Driver Version: 8.17.12.9573
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 2/10/2012 00:13:00, 17642816 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4EA1-11CF-D546-0C201FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0DE1
    SubSys ID: 0x00000000
    Revision ID: 0x00A1
    Driver Strong Name: oem11.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section015:8.17.12.9573:pci\ven_10de&dev_0de1
    Rank Of Driver: 00E60003
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_105B0E1D&REV_1000
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/20/2010 23:23:47, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_105B0E1D&REV_1000
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/20/2010 23:23:47, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 23:23:47, 350208 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: USB Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC31C
    FF Driver: n/a

    Device Name: USB Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC31C
    FF Driver: n/a

    Device Name: USB Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC31C
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52F
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52F
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52F
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4397
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC31C
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Logitech HID-compliant Cordless Mouse
    | Vendor/Product ID: 0x046D, 0xC52F
    | Matching Device ID: hid\vid_046d&pid_c52f&mi_00
    | Upper Filters: LMouFilt
    | Lower Filters: LHidFilt
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 589.5 GB
    Total Space: 953.8 GB
    File System: NTFS
    Model: SAMSUNG HD103SJ ATA Device

    Drive: D:
    Model: Optiarc DVD RW AD-7260S ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Broadcom NetLink (TM) Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_0E1D105B&REV_10\4&221DBF3&0&0048
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_0E1D105B&REV_00\3&267A616A&0&91
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_0E1D105B&REV_00\3&267A616A&0&A2
    Driver: n/a

    Name: VIA 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_0E1D105B&REV_C0\4&2966AB86&0&38A4
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_0E1D105B&REV_00\3&267A616A&0&98
    Driver: n/a

    Name: NVIDIA GeForce GT 430
    Device ID: PCI\VEN_10DE&DEV_0DE1&SUBSYS_00000000&REV_A1\4&C50CEE&0&0010
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_0E1D105B&REV_00\3&267A616A&0&90
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_0BEA&SUBSYS_00000000&REV_A1\4&C50CEE&0&0110
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_0E1D105B&REV_00\3&267A616A&0&9A
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9608&SUBSYS_0E1D105B&REV_00\3&267A616A&0&48
    Driver: n/a

    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_0E1D105B&REV_00\3&267A616A&0&A3
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_0E1D105B&REV_00\3&267A616A&0&92
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_0E1D105B&REV_00\3&267A616A&0&10
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_0E1D105B&REV_00\3&267A616A&0&A1
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_0E1D105B&REV_00\3&267A616A&0&88
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_9600&SUBSYS_0E1D105B&REV_00\3&267A616A&0&00
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_0E1D105B&REV_00\3&267A616A&0&A5
    Driver: n/a

    Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_0E1D105B&REV_3A\3&267A616A&0&A0
    Driver: n/a

    Name: 802.11n Wireless LAN Card
    Device ID: PCI\VEN_1814&DEV_3060&SUBSYS_30601814&REV_00\4&2966AB86&0&28A4
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_0E1D105B&REV_00\3&267A616A&0&99
    Driver: n/a

    Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.01.3996.0000
    ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.01.3996.0000
    ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.01.3996.0000
    RealPlayer Video Filter,0x00200000,1,1,rdsf3260.dll,15.00.0003.0037
    ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.01.3996.0000
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
    LAV Splitter,0x00800004,1,1,LAVSplitter.ax,0.39.0000.0000
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    MONOGRAM AMR Splitter,0x00600000,1,1,mmamr.ax,1.00.0001.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPC - MPEG-2 Video Decoder (Gabest),0x00500001,1,1,Mpeg2DecFilter.ax,1.05.0003.3819
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
    WavPack Audio Decoder,0x00600000,1,1,WavPackDSDecoder.ax,1.01.0000.0484
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    MONOGRAM AMR Decoder,0x00600000,1,1,mmamr.ax,1.00.0001.0000
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
    MONOGRAM Musepack Decoder,0x00600000,1,1,mmmpcdec.ax,0.09.0002.0000
    Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0288.0000
    Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0288.0000
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    File Source (Monkey Audio),0x00400000,0,1,MonkeySource.ax,
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
    madFlac Decoder,0x00600000,1,1,madFlac.ax,1.10.0000.0000
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
    Haali Video Renderer,0x00200000,1,0,dxr.dll,
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0288.0000
    DirectVobSub,0x00200000,2,1,VSFilter.dll,2.40.3819.0003
    DirectVobSub (auto-loading version),0x00800002,2,1,VSFilter.dll,2.40.3819.0003
    MONOGRAM AMR Encoder,0x00200000,1,1,mmamr.ax,1.00.0001.0000
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
    Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.11.0288.0000
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
    MONOGRAM AMR Mux,0x00600000,1,1,mmamr.ax,1.00.0001.0000
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    DC-Bass Source,0x00400000,0,1,DCBassSource.ax,1.03.0000.0000
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    RealPlayer Transcode Filter,0x00600000,0,0,rdsf3260.dll,15.00.0003.0037
    ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.01.3996.0000
    LAV Splitter Source,0x00800004,0,1,LAVSplitter.ax,0.39.0000.0000
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    VP7 Decompressor,0x00800000,1,1,vp7dec.ax,7.00.0010.0000
    MONOGRAM Musepack Splitter,0x00600000,1,1,mmmpcdmx.ax,0.04.0000.0000
    madFlac Source,0x00600000,0,1,madFlac.ax,1.10.0000.0000
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
    RealPlayer Audio Filter,0x00200000,1,1,rdsf3260.dll,15.00.0003.0037
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    WavPack Audio Splitter,0x00600000,1,1,WavPackDSSplitter.ax,1.01.0000.0323
    ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.01.3996.0000
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
    LAV Audio Decoder,0x00800003,1,1,LAVAudio.ax,0.39.0000.0000
    LAV Video Decoder,0x00800003,1,1,LAVVideo.ax,0.39.0000.0000
    Haali Video Sink,0x00200000,1,0,splitter.ax,1.11.0288.0000
    AC3File,0x00600000,0,1,ac3file.ax,
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.01.3996.0000
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    ffdshow Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Xvid MPEG-4 Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Xvid MPEG-4 Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    AC-3 ACM Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

    Audio Capture Sources:
    Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

    WDM Streaming Capture Devices:
    HD Audio Mixed capture,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    WDM Streaming Rendering Devices:
    HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Audio Renderers:
    Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
     
  5. The_J

    The_J Say No 2 Net Validations Retired Moderator Supporter

    Joined:
    Oct 22, 2008
    Messages:
    32,228
    Location:
    DE/NL/FR
    Hardware looks okay.

    Might be worth a try to check, if deleting the .wmv files in Civ5's root directoy will solve the problem (don't think so, because if it was, you would not be able to get to that point, but better try, I'd say).
     
  6. Kieram

    Kieram Chieftain

    Joined:
    Jun 9, 2012
    Messages:
    12
    still looking for the root directory found a bunch of .mdmp files but can't figure out how to put one in here
     
  7. The_J

    The_J Say No 2 Net Validations Retired Moderator Supporter

    Joined:
    Oct 22, 2008
    Messages:
    32,228
    Location:
    DE/NL/FR
    You have to .zip them, because the forum doesn't allow .mdmp.
    Hopefully one of the devs will see this thread to look at these files :).
     
  8. Kieram

    Kieram Chieftain

    Joined:
    Jun 9, 2012
    Messages:
    12
  9. Kieram

    Kieram Chieftain

    Joined:
    Jun 9, 2012
    Messages:
    12
    Thanks for all the help btw :)
     
  10. lena

    lena Firaxian

    Joined:
    Jun 15, 2012
    Messages:
    13
    Thanks for the .mdmp! Will forward it.

    One thing you could try in the meantime is deleting/renaming the cache folder (C:\Users\lena\Documents\My Games\Sid Meier's Civilization 5\cache" - obviously replace my username with yours) and then try again.
     
  11. Kieram

    Kieram Chieftain

    Joined:
    Jun 9, 2012
    Messages:
    12
    didn't help but thanks lena
     
  12. lena

    lena Firaxian

    Joined:
    Jun 15, 2012
    Messages:
    13
    Could you try and set your graphics settings really low just to further isolate the issue? Also are you running in full screen? If so could you try out windowed mode?
     
  13. vontos

    vontos Chieftain

    Joined:
    Sep 30, 2010
    Messages:
    16
    I am having the exact same problem but it didn't begin until today. I was able to begin several G&K games since it released. I'm even able to load my older saves and play them with no problems. It's just the "Begin your journey" that causes everything to lock up.

    EDIT: It seems to be creating an autosave file before it locks up. I just checked and the autosave file is almost 6 gigabytes. I deleted all my saves and it seems to be working fine now. There was another 6 gb autosave in the folder that was created on June 20. I don't know if something happened then that caused the problem or what that was.
     
  14. timtofly

    timtofly One Day

    Joined:
    Sep 28, 2009
    Messages:
    9,439
    6 Gigs, I wonder if people are realizing that their hard drive is getting full?
     
  15. tonitoni

    tonitoni Chieftain

    Joined:
    Jul 9, 2012
    Messages:
    7
    I'm also having the exact same problem.

    Still working fine?
     
  16. tonitoni

    tonitoni Chieftain

    Joined:
    Jul 9, 2012
    Messages:
    7
    Problem fixed. I deleted all my saves and it seems to be working fine now. Thank you very much for your help.
     
  17. Archerinho

    Archerinho Chieftain

    Joined:
    Jul 12, 2012
    Messages:
    31
    Hi guys,
    I have a problem that might look the same. I will look for the save files when I get home but I could use some help I guess.
    I've been playing the civ 5 deluxe edition for a while without any issues. My hardware is fairly weak, so my graphics details are all set to low. When I installed the Gods and Kings expansion and launched it, there were no crashes, and the game loaded. It did not lag and stuff, however, when I clicked the begin your journey button I just couldn't do anything. The game did not freeze, I mean I can move the map, see the tiles, I can click the advisers' buttons and other things such as the diplomacy screen, but I can't order my units to do anything. They don't move, they can't even be selected. The screen just says "end turn" and when I click it nothing happens. Any ideas? I've been trying to solve this for a while, but can't help it. I just need to know whether it is my hardware that causes problems or I have game related problems.
     
  18. The_J

    The_J Say No 2 Net Validations Retired Moderator Supporter

    Joined:
    Oct 22, 2008
    Messages:
    32,228
    Location:
    DE/NL/FR
    I guess your problem is not related to the rest, please try this.
     
  19. Archerinho

    Archerinho Chieftain

    Joined:
    Jul 12, 2012
    Messages:
    31
    Thanks.
    I tried it - the game loaded much much faster, there was no any lag.
    I run the game under DirectX 9 but I don't think this could be the issue.
    Should I post DXdiag results?

    Any other ideas?

    One more thing - when I exit the game from the game menu, I can still hear the game sounds although the game can't be seen in the taskbar. I have to kill the process manually. Maybe this can help for something. I just want to somehow play the game :))
     
  20. tonitoni

    tonitoni Chieftain

    Joined:
    Jul 9, 2012
    Messages:
    7
    Did you delete the saved games files?

    C\Program Files (x86)\Steam\SteamApps\Common\Sid Meier's Civilization V\Saves\Single -> Auto & Quick
     

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