While there are a couple different methods for directly reporting bugs to the developers (see this post), it may also be beneficial for members to post here in the Bug Reports sub-forum to elicit help from fellow Civfanatics (the developers may also read these posts on occasion as well).
If you do decide to report an issue here in the Bug Reports sub-forum, please try to adhere to the following guidelines:
If you do decide to report an issue here in the Bug Reports sub-forum, please try to adhere to the following guidelines:
- Do a search first. If someone else has reported the bug you have found already, then please post in that thread instead of creating a new one. This makes it easier to identify and track all instances of a particular bug.
- Include the game version/build number in your thread title and post. This number can be found at the bottom of the menu screen. For example, you might use the title '[Build 1.0.1 (1090925)] Bug description' or '[Build 1.0.1 Patch 1] Bug description'.
- Be thorough with your descriptions. If you played the turn in a certain order and it caused a crash, try to note what exactly you did. A lot of times this isn't important, but for the few times it is, having the exact order can be critical to reproducing an issue.
- Where possible, try to reproduce the bug. Load the save file, play in the same order, and show that it happens again. If you can do that, then post the save file along with what needs to be done to reproduce it. Add [reproducible] to the thread title.
- Try to post saves from BEFORE a bug manifests itself. Also ties into point #1. If we have a save where a bug occurs 100% that's the ideal situation. Most of the time spent "fixing bugs" actually involves trying to find out WHY a problem is happening, while the fix itself takes only a minute or two. Often times a save from after a problem has occurred is little help in determining what CAUSED the problem to begin with.
- Post what happened against what you expected to happen.
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