Help! Civ4 crashes when loaded

[canadiancivfan]

Hello all, just signed up here looking to get back into Civ4 after having a break from it for a few months.

Unfortunately after loading Civ4 and the 1.52 update, whenever I load a game I get graphical problems (random colours scattered over the screen), and then the game freezes completely.

I don't have any problems with any other games including FS2004 or Battlefield 2.

My PC is an AMD64 3200 / 2 gigs ram / Geforce 6800 (128mb) with the newest drivers (81.98) installed.

I emailed support but all I got back was "Dir Sir or Madame, please install the latest video card drivers"... If they had actually read my email, I mentioned I had the latest drivers.

So does anyone know a solution to this? I played it before without any problems on this same system.

 

[Zanmato]

I think there is somekind of issue with the game using the 6800. Have a look at this thread as it may provide some clues and possible solutions: http://forums.civfanatics.com/showthread.php?t=134244. It looks like you are describing more or less the same issue.

Just be sure that the card is getting enough power and is being properly cooled.

 

[canadiancivfan]

It runs fine for all other games, but yes this seems to be the same issues as others are reporting... great, guess BF2 will have to do for now

 

[canadiancivfan]

I wouldnt' even suggest bothering with the tech support, they just copy and paste generic responses that have nothing to do with the situation (they said to do a defrag... why of course, a defrag is going to fix a graphics issue...)

This is seriously pissing me off... maybe I'll just go back to Civ3 for now, in the mean time I'm going to try contacting Firaxis directly.

 

[Zanmato]

Hopefully, the issue with the 6800 will be sorted in the next patch. I think it was working fine with the 1.09 patch just that when the 1.52 patch came out it screwed over the 6800's.

 

[robaughjr]

Maybe it is the patch, have you tried running it with the 1.09 patch or no patch at all? Also don't email tech support, it will take them 2 weeks to respond with a form letter. Call them directly and throw a fit until they put someone on the phone that can help you.