I have a weird wireless network problem.

LucyDuke

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I have a very strange problem with getting my computer to connect to a wireless network. Very strange. I hope somebody here doesn't think it's that strange and knows how to fix it. :)

Quick background, I had the computer built in '04, took it with me to school and had it on a wired network there. It's got XP Pro. I just installed SP2 a few days ago and it didn't make the problem any better or worse. I can get other specs if they're relevant. I had to configure some crap about the school network, but I certainly don't remember what I had to do with it. I brought it home after that and connected it to my home wired network. Everything worked fine.

Then we switched to a wireless network for no real reason. This is when the problem started. The router and the wireless cards are Belkin thingies that I don't know much about. I think the wireless cards are these ( http://catalog.belkin.com/IWCatProductPage.process?Product_Id=179211 ) but I'd have to go home and check to be sure. If they're not that specifically, they're very similar. We've got about five of the cards, and I've swapped 'em between the other computers and they work fine on the other computers so I know it's not the card itself. I've got an old 1996 laptop about three feet away from the problem computer, and the wireless signal is good on the laptop, so I don't think it's a problem with the wireless signal strength. There's no separate network card for the wired network, the socket for the cable is stuck right onto the motherboard. The wireless cards are USB cards. I've got two USB slots on the tower's face, one of them does not work at all for anything, the other is fine for any other use. I usually don't have anything in either. There are either three or four USB slots on the back, all of which work just fine. One of them has a mouse plugged into it, the others are usually free. I've tried each USB slot and none works better than any other (except that the dead one does not work at all).

Now the actual problem. The computer cannot hold a connection to the network. Most of the time when I boot up the computer finds several networks and connects to mine. The network is unsecured, I don't know if that matters. The neighbors have secured networks that I cannot get onto. Sometimes when I boot it, it doesn't get that far and it goes right into the problem mode. But anyway, if I boot it and it does connect, it usually will not disconnect if I don't use the network. Sometimes it does, but usually if I boot up and start doing something that doesn't require the network (playing a game, running Word or PSP or Winamp or something), it doesn't lose the network.

If it does connect to the network when I boot, I can usually use mIRC without a problem. Usually. AIM usually works for a minute or two, then causes the failure. If I try to use Internet Explorer or Firefox at all, the connection will fail. Sometimes it fails for no apparent reason. Sometimes it lets me get a page or two loaded through IE or Firefox, but it will always fail within a few pages.

When it fails, it disconnects from my wireless network and cannot see any networks at all. When I try to search for a network, it cannot find any in range, even though there are at least four (secured) other ones. Very rarely it will eventually find the networks again, but usually the failure is complete until I reboot. Sometimes rebooting doesn't even help, and when I boot it back up it still can't find any networks. I can shut down and leave it off for a few minutes and boot back up and that doesn't seem to convince it.

The only patterns I can discern are that web browsers guarantee a failure, and that once it's failed, it's usually failed until I reboot.

This is all very strange to me. If anyone can help at all I will be very grateful.

Thanks! :)
 
sounds strange indeed :)

off the top of my head, I can't think of anything that would cause this. Out of habit I would at first try to download the newest drivers for that card from the manufaturers' site. In the past I've had strange problems with wireless networks as well that were sometimes fixed by getting the newest drivers :)

Another option would be to try to change the Wireless channel on your router setup, though frankly I don't see how interference from another network would matter on just one specific computer.

Otherwise I'd say stick with wired networks (if possible) unless you really want to be mobile. They're just so much more relieable and still a bit faster (not to speak of security/privacy issues, especially with a unsecured network).
 
Will I be able to download the drivers from another computer and use a USB flash drive to move 'em to the problem machine? 'Cause like I said the problem machine is bad at internetting, and there's no way the network connection would survive long enough to download anything, let alone find it to begin with.

I have no clue how to change the channel on the router anyway. :blush:

Is it possible to run two networks at the same time, one wireless and one wired, from the same internet connection? We still need to have the wireless network. If I could set up a wired network next to the wireless one, though, I guess that would work. I would like to solve the problem anyway, though, rather than just work around it. If something's wrong, I want it fixed, y'know?

Thanks. :)
 
Will I be able to download the drivers from another computer and use a USB flash drive to move 'em to the problem machine? 'Cause like I said the problem machine is bad at internetting, and there's no way the network connection would survive long enough to download anything, let alone find it to begin with.
that should be no problem

I have no clue how to change the channel on the router anyway. :blush:
most routers have a web-based configuration tool that you should be able to call up on your browser. your manual should be able to tell you how: often it's at IP-Adress 192.168.2.1 (just enter it into your browser-address-bar, preferably on one of the relieable computers)

Is it possible to run two networks at the same time, one wireless and one wired, from the same internet connection? We still need to have the wireless network. If I could set up a wired network next to the wireless one, though, I guess that would work. I would like to solve the problem anyway, though, rather than just work around it. If something's wrong, I want it fixed, y'know?

Thanks. :)
most routers have a wired plug at the back as well as the wireless antennae, though you'd probably need a switch/hub to use more than one wired computer. If your router doesn't have that it would get a whole lot more complicated, but I can't imagine a router manufacturer to produce a wireless router without a fallback wired interface (though you never know ;) )

...while looking for routers with LAN Ports I found that on the Belkin page to fix frequent disconnects, they seemed to have the same idea:

Resolution

To address this issue, follow the steps below:
Note : The steps below are applicable only for Belkin routers.
  1. Open an Internet Explorer window on your computer and type in http://192.168.2.1 in the address bar. This will take you to the Belkin router's web based configuration page. If you are not able to open the page click here.
  2. You will get a login page. Leave the password blank. Click Submit .
  3. On the left side of the page, click Channel and SSID below Wireless .
  4. The wireless channel on the Belkin router is set to Auto by defualt. Change the wireless to a static channel. Click Apply Changes .
  5. Click Logout in the top right hand corner.
Note: The wireless card in the computer will automatically detect the change in channel number on the router and will update the channel on the card.


http://www.belkin.com/support/article/?lid=en&pid=F5D7230-4&aid=2437&scid=0
 
Thank you. I will try the channel-changing thing tonight. :)
 
Does the Belkin card come with its own configuration software? If so, then you can often gets problems with that software fighting the windows wireless zero software.

if this is the case, then you can turn-off the windows version.


Note: only do this if Belkin has its own network configuration software
Click start then settings / control panel
Open administrative tools
Open services.
Scroll through the list until you find Wireless Zero Configuration
Double-click on it, and on the general tab, there is a drop-down for start-up type. Set that to disabled.
 
It does come with its own software. I disabled that software a while ago, because I was having the same problem using the Belkin thing as I did with the Windows one. Do you think if I tell the Windows software to bugger off and use the Belkin one instead, I'll have any better luck? I'll give it a shot in a little bit.

I went to change the channel. This is what I found:
belkinkl5.jpg


It wasn't on auto. :confused:
 
So I tried to use the Belkin utility. It didn't seem to make any difference.

I managed to dig the old CAT5 that I thought was busted out of the closet, and I found the regular thingies on the back of the wireless router and connected to the network with a wire. Yay! So I used that connection to download the most recent driver for the wireless card. Now, I disabled the wired network. I installed the new driver and tried to use the Belkin utility again. It's even worse with the new driver! Before, it would see networks and maybe be able to connect to one. Now it doesn't see any at all. I haven't tried the Windows wireless thingy yet, 'cause I'm downloading something using the wired connection.

I'll post later when I see if the Windows wireless thingy works.
 
Can you take the wireless card back and get a different one to see if it's a hardware problem?
 
I guess the brand might not be compatible with my computer. I've tried swapping the cards between different computers, though, and they work fine on other computers. Maybe I'll try a completely different one. :hmm:
 
My friend recently had a similar problem.. kinda.. his computer would reboot if he tried to use any sort of program that connects online.. be it explorer, firefox, msn, or mirc.

Turns out he had a virus (or a trojan?)... Actually, he had a bunch of viruses.. He figured one of these was preventing him from surfing the net.

He reinstalled windows and all as good, again. I realize that a fresh windows install is probably the last thing you want to do, but I thought I'd share anyway.
 
I thought about a fresh install, to the point where I was pricing hard drives so I could back everything up beforehand. But I really didn't want to go through such a potentially-messy process.

Anyway, I bought a cat5 cable and ran a line from the router to the computer. If I had known that the router had cat5 slots in the back, I would've done this a year ago. (That kind of makes me feel like the guy that solved his computer problem when tech support asked if the machine was plugged in. In my defense I did not buy this router. :) So the problem is circumvented in the meantime. If I end up in a spot where I need the wireless access, I'll bump. Thanks guys. :)
 
Yup. Same problem even using the Windows utility. Same problem using whatever it is that Ubuntu uses, too.

Same problem using a fresh install of XP on a completely reformatted hard drive.

It's gotta be some kind of hardware incompatibility, I guess, but I can't figure out what! :(
 
I had a belkin wireless USB connector one time, from personal experience i've found them fairly bad and the program they use to manage connections i find unhelpfull at best.

This might sound stupid but have you tried using another wireless adaptor? perhaps not a network card one but one that can be plugged in via a USB port?

The length of time going from buying the network card though will probably mean you can't take it back but you could always borrow someone elses just to see if affects your problem, i remember one of my friends having a wireless connection problem and it was something to do with his computer rather than the hardware of the wireless stuff itself. Cannot remember what it was though (so that story wasn't that helpfull i guess...)
 
I've got three of these Belkin ones, and I've tried all three in several different USB slots on the machine. They work just fine on other computers. I'm using one now! No, I haven't tried a different wireless card. I'm going to have to, it's just a matter of getting one.
 
It sounds like the common demoninator here is the fact that connects to your computer via USB. My guess would be there is some kind of USB controller or conflict issue going on that's affecting the wireless reciever.

If you need (or want) to go wireless again, try installing a PCI wireless card instead and see if that changes anything. Otherwise you could try doing a "repair" on your USB controller and see if you can find any drivers. If that is the problem, it could be tricky to nail down.
 
Have you checked for firmware updates for your router? I had an issue with my Motorola router and the firmware update fixed it all.

I haven't checked that specifically, but I didn't notice anything like that when I was downloading the updated drivers.

It sounds like the common demoninator here is the fact that connects to your computer via USB. My guess would be there is some kind of USB controller or conflict issue going on that's affecting the wireless reciever.

Yeah, I have no idea how to approach that... :ack: The USB slots are all fine for anything else.

If you need (or want) to go wireless again, try installing a PCI wireless card instead and see if that changes anything. Otherwise you could try doing a "repair" on your USB controller and see if you can find any drivers. If that is the problem, it could be tricky to nail down.

Well, since the last time I posted in this thread, the regular cat5 cable fried, so I'm wire-less on that computer again. I expect that I'm going to get a regular internal (PCI? I dunno, whatever the kind of slot I installed my video card in is called) wireless card when it's time. I've got a lot of stuff that's away more pressing, but when I get around to approaching the problem again, I'll be hitting y'all up. :D
 
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