I have tried everything

[arseface]

Hey guys,
Well. when I play CivIV it usually causes a CTD (very annoying ) and i have tried everything to make it stop. I have scoured the tech support forum and tried the .ini changes yesterday, which seemed to make it not CTD for a long time, but today I played a game and about ten seconds into it, it rebooted my machine. Anything i can do to fix it thats not in the forums?

I'm not quite sure of my systems specs because its my dads computer but the graphics card is an Asus something.

 

[Zanmato]

I suspect you meant the main motherboard is a Asus. Please post your DxDiag log - 'Start > 'Run' > Type 'dxdiag' > Save all info then attach the txt file to your next post and we'll see if we can offer up any solutions.

 

[Dudy80]

Its not always a motherboard, asus makes graphics cards, but they are more geared twards mobos.

Heres a link if your wondering.

http://www.superwarehouse.com/Asus_Video_Cards/b/28/c/2020

 

[Zanmato]

Ok, I wasn't aware they made GFX cards too. Thanks for info, I learnt something new today.

 

[Corrodias]

It "rebooted your pc"? i take it that means you got a BSOD but you have windows xp configured (as is the default) to reboot as soon as it has finished the memory dump.

If your computer is having a BSOD or "reboot" problem, it's not the game's fault, or at least not entirely. There is something wrong with your computer, and it can range from damaged hardware to bad drivers or overheating.

 

[Zanmato]

If it's rebooting, it is unlikely to be overheating as it would just shut itself down. Check the 'Event Log/Viewer' in the Admin tools control panels. That should give you the memdump and might give you a idea of what is causing the problem.

I would give the RAM a once over with memtest, just to rule out a faulty chip somewhere.

 

[Akhenaton]

If it's rebooting, it is unlikely to be overheating as it would just shut itself down.

Actually, it's much more likely that an overheating system would BSOD and get a Windows reboot than shut down completely. Shutting down on overheat requires BIOS support or a separate monitoring app to trigger it. Only the PSU always has HW to shut down on overheat and that protects just the PSU itself (except select models with extra temp sensors). Also, properly working temp protection for Intel CPUs should not shut the system down but lower the core clock instead. AMD CPUs crash in a way (tripping THERMTRIP#) which with BIOS support will shut down the system, but not without it.

Then OTOH, machines may shut down for other reasons than overheating. Overheating is worth investigating as a troubleshooting step, but it should be made with a stress tester, not a game. HW monitoring doesn't test every component and for example older graphics cards have no monitoring capability, in which case you need to physically open the case and verify that all fans are turning and there aren't too bad dust accumulations or other airflow obstructions.