Just bought a brand new latop solely to play Civ IV. I dowloaded the patch, but still get repeated "Civ IV has encountered a problem and needs to close" messages almost every time I try to load it. Oddly, twice it has loaded and run fine, but other times I get this error. The system is a Gateway 3725, 1 Gig Ram, Radeon 600 graphics. If you're the first to tell me the trick to get the program to always load, I'll send $20 to you through PayPal or US mail.