Only Sound With Intro Movies and No main menu, please help!!

[plummy]

When I start the game there is just a blue screen but you can hear the sound of the movies playing, then when it gets to the main menu you see the globe animation but the menu is not there.

All worked before I upgraded to Windows XP 64-bit.

Thanks in advance for any advice.

 

[Zydor]

Is that a BFG 6800 ?

Did you check that the graphics driver will run under Win 64 ?

Regards
Zy

 

[plummy]

Its an MSI NX6800, I'm using Nvidia's XP 64-bit driver from the website.

 

[Zydor]

Have you tried turning off all background apps etc inside MSconfig (Services & StartUp tabs - but make sure the 'hide MS services tab is checked ie not empty)

Thought is that there maybe a possible clash in memory with an 'older' application running in the backgound (there is a large active pagefile of 599Mb). Its possible one of them dont like 64Bit windows - this is an easy way to check that

Regards
Zy

 

[plummy]

Thanks for the reply,

I've disabled all the background services but still no luck, I've also noticed that another game that I have does not play the intro movies but the sound is still there. The rest of this game plays fine though. I thought it may be a codec or overlay problem but its a fresh install and everything is as default.

 

[Zydor]

If you are getting it in another game - that obviously points to something on the PC, not Civ IV, that focuses the mind a bit.

I'll have a thunk..... hopefully someone else may have had this and will chip in here - feel free ...

Regards
Zy

 

[Zanmato]

Strange has to why it would be doing this.

The only suggestion I can make is to have a try with the v82.12 64-bit Beta driver and see if that clears it up. Had a quick read through the release notes and says it includes 'added support for 6800 GS AGP'. Further reading suggest that there is a number of open issues with 6800 and the driver has intermittent issues with dual core CPUs. Worth a try in any case.

 

[plummy]

I've tried the new beta driver but with no luck, any more ideas?

Thanks for all the help so far.

 

[Zanmato]

Ok, abit of long shot. But what is your current power supply and is anything overclocked?

 

[plummy]

400W PSU and nothing overclocked

 

[Zanmato]

Should be ok with that PSU, I'm all out of ideas now, sorry. But I hope you can get it sorted.

 

[Zydor]

plummy

It seems to be driver / 64 bit related as it happened after moving to 64 bit.

Try these - recent tweeked driver set - but they have a WHQL tag, whilst the latter tag is not the be-all-and-end-all, it does mean they are not some amateur hack

http://downloads.guru3d.com/download.php?det=1310

Regards
Zy

 

[plummy]

Ok guys,

First off, thanks for the help and the replies.

Taking the advice that its a driver problem I decided to go to the MSI website and download the drivers on the website.

They worked.

However the driver on the msi website are Forceware 71.84 which is quite old. Oh well, dont suppose there is much I can do about it - at least its up and working!

 

[plummy]

For anyone thats interested, it the Forceware 80 drivers that cause the problem, I can install any Forceware 70 driver but no 80 driver