I must admit the thing that confuses me the most is the reticence of the developers to make better use of the tremendous community resources available for beta testing. It is so much easier to fix problems before they get released that an open beta of new fixes through a willing community of users should be a no-brainer. I would have been thrilled to have such an opportunity to beta test more thoroughly some of the projects I ran.
I agree so much that I think I must be missing something. Why wouldn't they use this vast volunteer resource of fanatical civers? Particularly since there has been so much fan negativity in regards to Quality and Assurance testing? Ever since Civ4 was released a vocal minority has expressed dismay about 'paying to be a beta tester' (
as in buying a buggy product requiring heavy patching, which in turn requires patching etc..). I sense that this minority is rapidly growing. But I would suspect that many of them would be quite happy to be actual Beta testers if given the opportunity. Those that don't participate in the
Beta program would benefit from those that will. Problem solved... right?
So why doesn't Firaxis take this Beta patch approach? Does it involve questions of proprietary rights or something? Or is it just a question of logistics? From my angle on this I would think the managing of it would be near as
simple as managing a large forums such as CFC. And the human resource could be in large part, if not in the whole, volunteers. The financial resources required, including the forums hosting and the releasing of the patches etc, is a mystery to me. But I can't help but think of the phrase "
a stitch in time saves nine". Resources are expended fixing broken fixes. Perhaps expending a little more resource towards preventative patching would be cost effective? On the surface it sounds about right.. but of course I know nothing of the mechanics which govern planet Firaxia.
But I do know that Firaxis takes time to incorporate fan feedback into their plans. I don't know if this occurs on the 'payroll' or if Civing Fanatics at Firaxis use their own time for this. In any case I don't see how Firaxis would be bogged down, or have to expend a great deal of resource to manage this when there is such an active CivCom from which they could draw upon. If the input from a mob of testers can be organized and abridged into focused feedback by a few volunteer leaders, then Firaxians wouldn't have to wade through the muck of OT chat, longwinded posters such as myself etc. They could cut right to the chase and glean kernels of relevance from the harvests of the beta group moderators. Think along the lines of an expanded version of the good works that ainwood has done in the "Civ4 BTS - Bug Reports" forum, and that which Methos did with the "Civ IV: Beyond the Sword Info Center". Information collected, sorted, graded, abridged and presented for efficient effect.