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[Vanilla] Play by Cloud: Error Starting Game

Discussion in 'Civ6 - Technical Support' started by dru-13, May 25, 2019.

  1. dru-13

    dru-13 Chieftain

    Joined:
    May 25, 2019
    Messages:
    1
    I tried the Play by Cloud mode and played a few rounds successfully before I got the error message 'Error Starting Game: There was an error starting the game. We recommend disabling any mods and trying again. error- Save version is incompatible.' Nobody in the game uses any mods, both of us were in game at the time so I don't see how any settings or anything can change, I've uninstalled and reinstalled, I talked with 2K Support and tried everything they recommended. I can't play this save and I can't delete it, which means every time I open Steam, I get a notification saying it's my turn. Has anyone run into this or have any solutions? Either for fixing the save or deleting it.
     

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