1. We have added a Gift Upgrades feature that allows you to gift an account upgrade to another member, just in time for the holiday season. You can see the gift option when going to the Account Upgrades screen, or on any user profile screen.
    Dismiss Notice

Please help!! Crash!!

Discussion in 'Civ4Col - Bug Reports' started by snaphance, Dec 13, 2012.

  1. snaphance

    snaphance Chieftain

    Joined:
    Aug 14, 2011
    Messages:
    33
    Ok, I have received absolutely no help at all, and I have posted about this problem previously.
    Civ IV Colonization crashes every time I try to play a game. Civ IV BTS works like a charm, and never gives me this issue. Whenever I start a game in Colonization, I get as far as the intro screen where I receive my commission, the year is 1492, blah, blah, blah. When I start the game, it freezes for a few seconds, and then it crashes to my desktop with the usual "Windows is searching for a solution to the problem" BS.

    Will somebody please help me? I am getting sick of it.

    Edit: Ok, so I solved the basic problem by setting the graphics to Medium, but now my ships sail underwater, and a bunch of grey, angular shapes flash across the screen. Any thoughts?
     
  2. raystuttgart

    raystuttgart Civ4Col Modder

    Joined:
    Jan 24, 2011
    Messages:
    4,446
    Location:
    Stuttgart, Germany
    If I knew how to help you, I would try to. :dunno:

    You did install the official patch 1.01f, right ?

    Edit:
    Just read in your other thread, that you did.
     
  3. snaphance

    snaphance Chieftain

    Joined:
    Aug 14, 2011
    Messages:
    33
    Is there anybody else who might be able to help me? Anybody at all?

    By the way, I think this speaks volumes about 2k games, particularly their "quality control department" and their "love of the customer," since it seems others have been having this problem since the game came out. Honestly, if a company isn't going to stand by their product and fix the errors that arise, then they really shouldn't be making any products to begin with.

    On a side note, no matter what graphics settings I'm on, the anti-aliasing is always at 0 with no other options. Since others have written about reducing graphics and increasing the anti-aliasing as a solution, is this lack of anti-aliasing an issue?
     
  4. Commander Bello

    Commander Bello Say No 2 Net Validations

    Joined:
    Sep 3, 2003
    Messages:
    3,794
    Location:
    near Koblenz, Germany
    How are we supposed to give advice, when you don't tell us anything about your system?
    Helpful information would be:
    Windows version
    Colonization version (CD/DVD or via Steam or other distributors)
    RAM
    Graphics card and number of driver
    Automatic updating of Windows activated or not?
    Are there any special (non-english) characters in your installation path?
     
  5. snaphance

    snaphance Chieftain

    Joined:
    Aug 14, 2011
    Messages:
    33
    Tell you what, here's my dxdiag:

    ------------------
    System Information
    ------------------
    Time of this report: 12/13/2012, 19:46:16
    Machine name: ANDREW-PC
    Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Latitude D620
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
    Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz (2 CPUs), ~1.7GHz
    Memory: 2048MB RAM
    Available OS Memory: 2038MB RAM
    Page File: 1531MB used, 2545MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Mobile Intel(R) 945 Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Intel(R) GMA 950
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_27A2&SUBSYS_01C21028&REV_03
    Display Memory: 256 MB
    Dedicated Memory: 0 MB
    Shared Memory: 256 MB
    Current Mode: 1280 x 800 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: SEC3157
    Native Mode: 1280 x 800(p) (59.995Hz)
    Output Type: Internal
    Driver Name: igdumd32.dll
    Driver File Version: 8.14.0010.1930 (English)
    Driver Version: 8.15.10.1930
    DDI Version: 9Ex
    Driver Model: WDDM 1.0
    Driver Attributes: Final Retail
    Driver Date/Size: 9/23/2009 18:18:08, 3829760 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-64E2-11CF-1274-C821A2C2C535}
    Vendor ID: 0x8086
    Device ID: 0x27A2
    SubSys ID: 0x01C21028
    Revision ID: 0x0003
    Driver Strong Name: oem3.inf:Intel.Mfg:i945GM0:8.15.10.1930:pci\ven_8086&dev_27a2
    Rank Of Driver: 00F42001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
     
  6. Commander Bello

    Commander Bello Say No 2 Net Validations

    Joined:
    Sep 3, 2003
    Messages:
    3,794
    Location:
    near Koblenz, Germany
    Well, you have 2 GB RAM and 256 MB RAM on the graphics card (only 128 MB by the GMA 950 itself, as far as I see). This isn't much, to say the least.

    I think, even for Civ4 I had more computing power in 2005.

    Then I see a driver from 2009 in that display list. This is a bit astonishing as you're running Win7.

    So my next question would be if you have activated the Win7-Update feature? (Seems so, as you have SP1 installed, but just to make sure).

    In total, after having browsed for the the Dell D620's system specs, I wonder if that rig would really be capable to run anything but the lowest settings.
     
  7. snaphance

    snaphance Chieftain

    Joined:
    Aug 14, 2011
    Messages:
    33
    well, the interesting thing is that Colonization was running fine on my laptop a while ago. But that was several months ago. Civ IV BTS works like a charm, no problems there. Yes, I do have automatic updates.
     

Share This Page