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Privacy Policy Problem

Discussion in 'Civ6 - Bug Reports' started by steveymer, Nov 7, 2016.

  1. steveymer

    steveymer Chieftain

    Joined:
    Nov 7, 2012
    Messages:
    17
    Today, whenever I load the game it prompts me to agree to a privacy policy for 2K online games from 2014. When I click "I agree" it brings up another window asking me to agree to a privacy policy from 2016. When I click "I agree" on that one, nothing happens. There's no way to get that window to disappear (and it covers up the main menu), so I can't play the game. Anyone else have this? Any ideas?
     
  2. remconius

    remconius Deity

    Joined:
    Jun 22, 2003
    Messages:
    2,470
    Location:
    Amstelveen, NL
    Same problem here.
     
  3. SmartMuffin

    SmartMuffin Chieftain

    Joined:
    Nov 9, 2005
    Messages:
    97
    Having the same problem. Game is now unplayable.
     
  4. steveymer

    steveymer Chieftain

    Joined:
    Nov 7, 2012
    Messages:
    17
    Well, at least it's not just me?
     
  5. tsaari

    tsaari Chieftain

    Joined:
    Jul 22, 2013
    Messages:
    2
    Location:
    Finland
    Same problem here
     
  6. vra379971

    vra379971 Deity

    Joined:
    Jan 2, 2003
    Messages:
    2,010
    Confirming unplayaBLE.
     
  7. tsaari

    tsaari Chieftain

    Joined:
    Jul 22, 2013
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    Location:
    Finland
    I just got past it by clicking Disagree..I think that the terms are only for online play..

    But still should be fixed ASAP
     
  8. LeeS

    LeeS Imperator Supporter

    Joined:
    Jul 23, 2013
    Messages:
    6,929
    Location:
    Illinois, USA
    Anyone else experiencing a "My 2K" pop-up blocking your access to the game?

    The pop up says I must accept use terms etc etc and when I click I accept I merely get another pop-up with a slightly different date, and which will not dismiss no matter how many times I click the "I Agree to All". There is also a "I Disagree to All" button but I did not want to click on that in case it wants to kill the game. I have a pre-prder copy of the game purchased directly from Steam. I alreayd accepted all these terms back on the 21st when the game unlocked and downloaded.

    This just started an hour or so ago.

    It might also be some wierd steam client update thing because BTS (which I got through steam) wants me to re-accept the EULA. Accepting the Civ4:BTS eula allowed me to play civ4: BTS.

    Civ5 did not make me re-agree to anything in order to play it, but civ6 is locked and unplayable because no amount of clicking the buttons or looking at the new version of the agreement and clicking anything there gets the pop-up to dismiss.

    I actually have to ctrl-alt-del and end task in order to escape the condiiton without clicking the I disagree.
     
    Last edited: Nov 7, 2016
  9. Daniel Stein

    Daniel Stein Chieftain

    Joined:
    Nov 7, 2016
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    Male
    I have been playin CIV VI for over 70 hours but today when I opened it up the 2K Games EULA agreement popped up (with a privacy policy of Oct 21, 2016). After I clicked I Agree to All, this window closed and another one popped up with another 2K Games EULA agreement, this time with a privacy policy of Oct 31,2014.
    However, this time I can't seem to close such window either by clicking on I Agree to All or I Disagree to all.
    Does any of you know a solution to this problem???
    PS: Sometimes the privacy policies order changes (I get the 2016 first then the 2014)
     
  10. LeeS

    LeeS Imperator Supporter

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    Illinois, USA
    Last edited: Nov 7, 2016
  11. Jart

    Jart Chieftain

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    Jun 30, 2014
    Messages:
    36
    disagree had no bearing on the issue fix please
     
  12. Francis Xavier

    Francis Xavier Chieftain

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    Gender:
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    Same issue
     
  13. Decius

    Decius Chieftain

    Joined:
    Jul 26, 2007
    Messages:
    74
    Location:
    Where celebrities meet the surf
    I also have the same issue. I can't play the game.
     
  14. Ben-1983

    Ben-1983 Chieftain

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    I am having this exact same problem. If anyone has a solution it would be greatly appreciated :)
     
  15. killi666

    killi666 Chieftain

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    Nov 7, 2016
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    Gender:
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    Similar issue here... didn't get the 2016 privacy policy after 'accepting' the 2014 policy, it was stuck on 2014. Not accepting it didn't do anything, the dialog doesn't go away. Viewing the policy, scrolling to the end, clicking OK doesn't help. I verified my local cache, said one file had to be redownloaded... fingers crossed... nope... now it says I have to accept a 2013 policy... I do and then I get the October 31st 2014 policy to accept again... dead end, clicking 'Accept' does nothing.

    FYI, Windows 7 64bit OS.
     
  16. cholsy

    cholsy Warlord

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    Dec 20, 2010
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    Last edited: Nov 7, 2016
  17. killi666

    killi666 Chieftain

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    I need to beat down Cleopatra, come one... <sigh>
     
  18. libertypoint

    libertypoint Chieftain

    Joined:
    Nov 22, 2005
    Messages:
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    Location:
    Cary, NC
    I am also having this problem.
     
  19. cholsy

    cholsy Warlord

    Joined:
    Dec 20, 2010
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    135
    It seems to work. Thanks LeeS!! :)
     
  20. PonderThis

    PonderThis Chieftain

    Joined:
    Nov 15, 2014
    Messages:
    97
    Same thing, but clicking "Disagree" did work for me.
     

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