heliostellar
Chieftain
I've read the store's return policy that I bought the game from and they do not accept opened software. Anyone have any tips on getting a refund for this game? I tried emailing tech support, but not sure how far I'll make it.
Return/Refunding Civ 5
- Thread starter heliostellar
- Start date
I know you have a lot of (legitimate) grievances with the game, but I suggest you just hold on to it. By the holiday season there will be a bunch of exciting mods to play
Also, the purpose of Steam and DRM licenses are explicitly to prevent resales - game developers claim to lose a lot of money on used games. No one is going to take your game back unless it is defective
Also, the purpose of Steam and DRM licenses are explicitly to prevent resales - game developers claim to lose a lot of money on used games. No one is going to take your game back unless it is defective
Gorey
Prince
Never buy a game before you've tried it out.
50 dollars is not something to throw away on impulse purchases.. even when it bears a name you "think" you can trust.
I made that mistake with the total war franchise. "It's Total War.. how can they screw it up". Then Empire happened.
Personally i'd keep it. There will be mods soon enough.
50 dollars is not something to throw away on impulse purchases.. even when it bears a name you "think" you can trust.
I made that mistake with the total war franchise. "It's Total War.. how can they screw it up". Then Empire happened.
Personally i'd keep it. There will be mods soon enough.
anandus
Errorist
I don;'t think emailing tech support will get you very far, you're better off trying to mail customer support of the shop you bought it at.
bossconian
Warlord
- Joined
- Jun 19, 2007
- Messages
- 130
I'll buy it from you for $10 - I just need to see how bad is the multiplayer mode.
anandus
Errorist
Or one could instead play the demo
Illegally downloading games kills the PC gaming-industry and we wouldn't want that, would we now? Well I wouldn't.
Lord Tirian
Erratic Poster
None? Thing is: Once you've opened it, people can't be sure whether you have installed it or not.
And since the first install ties the game to your Steam account forever, it means that after the first install, it's impossible to return/resell it - since it's yours for life (or until Steam goes bankrupt or something).
Note that, as long as you hang on to your Steam account, you can re-download the game as often as you want.
Cheers, LT.
AlexandrosV
Chieftain
- Joined
- Sep 23, 2010
- Messages
- 31
Can't see why they should refund. Features were know, demo was downloadable, just a few days passed and the game is polished, haven't seen any bug. Just wait some week and the game will be better balanced and tweaked, and eventually mods-cIV will be on. Wait some months and this will be the best Grand Strategy Game of ever.
Someone on this forum said, that saying your computer can't run the game, even though it should, might work. But honestly, Civ games aren't really the type of game you want to get return, 5 will improve anyway, unless you want to buy it 6 months for half the price or something.
Empire total war was a swindle 
anandus
Errorist
Well the topicstarted hasn't used the key yet, right?
Otherwise he doesn't have any chance of a refund, no. But I reckon the topicstarter didn't use his key yet (otherwise he wouldn't open this topic).
anandus
Errorist
Dunno, maybe he pre-ordered, tried the demo?
But you are right, an activated Steam game can't be returned.
anandus
Errorist
If the topicstarter did activate the game it's useless to other people.
Selling it on Ebay would be fraud.
Take it back to the store and say the game did not work. Possibly due to the little scratch visible on the DVD. There is a little scratch visible on the DVD isn't there?
Usually they will allow you to exchange the game for something else. But they will rarely if ever refund your money.
Usually they will allow you to exchange the game for something else. But they will rarely if ever refund your money.
