Every big company has a Sales department. But how do you get the salespeople trained? By coming to this thread, of course! Here we will translate what normal people say into salesperson-speak. For example: Don't Say Old technology Do Say Backward compatible Don't say Overpriced Do say Premium Don't say Piece of $#!t Do say Stands alone Don't say Unavailable Do say Can't keep it on the shelf Don't say "There's a cheaper version in the other store" Do say "I hear you may get something like this for slightly less money over there, but you should never settle for the lesser of two weasels." If you think of more, post them here!