screen freezes music plays or stutters

[bernie14]

game loads ok, but upon changing screens, truns black or grey, on one occasion, ConAltDel said game unresponsive on another occasion, computer just froze

running windows vista sp2 x64
amd phenon II x4 945 processor3010 mhz 4 core
ati radeon hd 4800 series, 1gb ram
game video settings all the way high

-downloading latest drivers....will test

these are the latest drivers:

Spoiler :

Driver Packaging Version 8.771-100825a-104558C-ATI
Catalyst™ Version 10.9
Provider ATI Technologies Inc.
2D Driver Version 8.01.01.1071
2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000
Direct3D Version 8.14.10.0779
OpenGL Version 6.14.10.10188
Catalyst™ Control Center Version 2010.0825.2146.37182

DONE-----worked for about 3-5minutes, then clicked on research button on upper left and black screen "tictictictictictic"really fast and CRASH!!!


NEXT-test---upgrade directx 11?....test


this is the dxdiag.text

Spoiler :

System Information
------------------
Time of this report: 9/22/2010, 01:36:10
Machine name: BERNARDO-PC
Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 05/05/09 11:31:47 Ver: 08.00.15
Processor: AMD Phenom(tm) II X4 945 Processor (4 CPUs), ~3.0GHz
Memory: 4094MB RAM
Page File: 2836MB used, 5560MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9460)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9460&SUBSYS_E115174B&REV_00
Display Memory: 2808 MB
Dedicated Memory: 1016 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor: SyncMaster P2370/P2370G,SyncMaster Magic P2370G(Digital)
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version: 8.17.0010.1043 (English)
DDI Version: 10.1
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 8/25/2010 22:00:02, 616960 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D720-11CF-E870-1FC1BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9460
SubSys ID: 0xE115174B
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
......

DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
--------------
System Devices
--------------

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
ATI Media Center Video Encoder,0x00600000,1,1,atimcenc64.dll,10.07.0000.40614
Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,
Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,
Full Screen Renderer,0x00200000,1,0,,6.06.6002.18158
Multiple File Output,0x00200000,2,2,WMM2FILT.dll,
WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll,
WMT Import Filter,0x00200000,0,1,WMM2FILT.dll,
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Color Space Converter,0x00400001,1,1,,6.06.6002.18158
WMT Interlacer,0x00200000,1,1,WMM2FILT.dll,
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6002.18158
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18158
Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18005
WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll,
9x8Resize,0x00200000,1,1,WMM2FILT.dll,
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001.18000
WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll,
Microsoft TV Caption Decoder,0x00200001,1,0,MSTVCapn.dll,6.00.6001.18000
MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18158
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.00.6002.18242
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18158
FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,
SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18158
OGM Decode Filter,0x00600000,1,1,dsfOGMDecoder.dll,
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
ATI MPEG File Writer,0x00200000,1,0,atimpenc64.dll,10.07.0000.40614
ATI MPEG Video Decoder,0x005fffff,1,2,atimpenc64.dll,10.07.0000.40614
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18005
WMT AudioAnalyzer,0x00200000,1,1,WMM2FILT.dll,
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
Stretch Video,0x00200000,1,1,WMM2FILT.dll,
Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18158
MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18158
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18158
Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,
Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,
Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,
ATI Media Center Audio Encoder,0x00600000,1,1,atimcenc64.dll,10.07.0000.40614
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.18005
Frame Eater,0x00200000,1,1,WMM2FILT.dll,
Allocator Fix,0x00200000,1,1,WMM2FILT.dll,
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc64.dll,10.07.0000.40614
ACM Wrapper,0x00600000,1,1,,6.06.6002.18158
Video Renderer,0x00800001,1,0,,6.06.6002.18158
Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000
ATI Media Center Multiplexer,0x00400000,2,1,atimcenc64.dll,10.07.0000.40614
Capture ASF Writer,0x00200000,0,0,WMM2FILT.dll,
Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,,6.06.6002.18158
Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,
Video Renderer,0x00400000,1,0,,6.06.6002.18158
Bitmap Generate,0x00200000,1,1,WMM2FILT.dll,
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc64.dll,10.07.0000.40614
Proxy Sink,0x00200000,1,0,WMM2FILT.dll,
Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,
FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,
Proxy Source,0x00200000,0,1,WMM2FILT.dll,
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc64.dll,10.07.0000.40614
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6000.16386
WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll,
File writer,0x00200000,1,0,,6.06.6001.18000
ATI Video Scaler Filter,0x00200000,1,1,atimpenc64.dll,10.07.0000.40614
DVD Navigator,0x00200000,0,3,,6.06.6002.18005
WMT DV Extract,0x00200000,1,1,WMM2FILT.dll,
Overlay Mixer2,0x00200000,1,1,,
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002.18005
Record Queue,0x00200000,1,1,WMM2FILT.dll,
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,
CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.18005
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005
WMT Log Filter,0x00200000,1,1,WMM2FILT.dll,
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.18000
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6002.18005
WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll,
Ogg Demux Packet Source Filter,0x00600000,0,0,dsfOggDemux2.dll,
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6001.18000
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,,6.06.6002.18158
WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll,
NetBridge,0x00200000,2,0,netbridge.dll,6.01.6001.18000
AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18158
WMT Volume,0x00200000,1,1,WMM2FILT.dll,
Wave Parser,0x00400000,1,1,,6.06.6002.18158
MIDI Parser,0x00400000,1,1,,6.06.6002.18158
Multi-file Parser,0x00400000,1,1,,6.06.6002.18158
File stream renderer,0x00400000,1,1,,6.06.6002.18158
WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll,
ATI Video Rotation Filter,0x00200000,1,1,atimpenc64.dll,10.07.0000.40614
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
AVI Mux,0x00200000,1,0,,6.06.6001.18000
Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18158
File Source (Async.),0x00400000,0,1,,6.06.6002.18158
File Source (URL),0x00400000,0,1,,6.06.6002.18158
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.6002.18005
AudioRecorder WAV Dest,0x00200000,0,0,,6.00.6000.16386
AudioRecorder Wave Form,0x00200000,0,0,,6.00.6000.16386
SoundRecorder Null Renderer,0x00200000,0,0,,6.00.6000.16386
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll,
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005
Uncompressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll,
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18005
MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18158
iZotope RX Declipper,0x00200000,1,1,iZRXDeclipperDXHook.dll,1.02.0000.0590
iZotope RX Declicker,0x00200000,1,1,iZRXDeclickerDXHook.dll,1.02.0000.0590
iZotope RX Denoiser,0x00200000,1,1,iZRXDenoiserDXHook.dll,1.02.0000.0590
iZotope RX Spectral Repair,0x00200000,1,1,iZRXSpectralRepairDXHook.dll,1.02.0000.0590
iZotope RX Hum Removal,0x00200000,1,1,iZRXHumRemovalDXHook.dll,1.02.0000.0590

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6002.18158

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc64.dll,10.07.0000.40614
IMA ADPCM,0x00200000,1,1,,6.06.6002.18158
PCM,0x00200000,1,1,,6.06.6002.18158
Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18158
GSM 6.10,0x00200000,1,1,,6.06.6002.18158
CCITT A-Law,0x00200000,1,1,,6.06.6002.18158
CCITT u-Law,0x00200000,1,1,,6.06.6002.18158
MPEG Layer-3,0x00200000,1,1,,6.06.6002.18158

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,,6.06.6001.18000
,0x00000000,0,0,,
Dazzle DVC100 Audio Device,0x00200000,1,1,,6.00.6001.18000
Line In (High Definition Audio ,0x00200000,0,0,,6.06.6001.18000

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6002.18158
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18158

WDM Streaming Capture Devices:
,0x00000000,0,0,,
HD Audio Muxed capture,0x00200000,1,1,,6.00.6001.18000
Dazzle DVC100 Video,0x00200000,1,3,,6.00.6001.18000
,0x00000000,0,0,,
Dazzle DVC100 Audio Device,0x00200000,1,1,,6.00.6001.18000

WDM Streaming Rendering Devices:
ATI HD Audio rear output,0x00200000,1,1,,6.00.6001.18000
HD Audio HDMI out,0x00200000,1,1,,6.00.6001.18000
HD Audio Headphone/Speakers,0x00200000,1,1,,6.00.6001.18000
HD Audio SPDIF out,0x00200000,1,1,,6.00.6001.18000

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005

Video Capture Sources:
Dazzle DVC100 Video,0x00200000,1,3,,6.00.6001.18000

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18005
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.18000

WDM Streaming TV Tuner Devices:
Dazzle DVC100 TVTuner,0x00000000,0,0,,

WDM Streaming Crossbar Devices:
Dazzle DVC100 Crossbar,0x00200000,7,2,,6.00.6001.18000

WDM Streaming TV Audio Devices:
Dazzle DVC100 TVAudio,0x00000000,0,0,,

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18005
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18005
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18005

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,,6.06.6002.18158
Default DirectSound Device,0x00800000,1,0,,6.06.6002.18158
Default WaveOut Device,0x00200000,1,0,,6.06.6002.18158
Digital Output Device (HDMI) (H,0x00200000,1,0,,6.06.6002.18158
Digital Output Device (SPDIF) (,0x00200000,1,0,,6.06.6002.18158
DirectSound: Digital Output Device (HDMI) (High Definition Audio Device),0x00200000,1,0,,6.06.6002.18158
DirectSound: Digital Output Device (SPDIF) (High Definition Audio Device),0x00200000,1,0,,6.06.6002.18158
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,,6.06.6002.18158

now set the Anti Alias DOWN to 4.....

worked for a little longer time about 5-6 turns, then same CRASH!!!

NOW WHAT!

-then lower setting ????? WHY WOULD I HAVE TO NOOOOOO!!!

 

[enchanter100]

4800 series is not the top of the line anymore. try just turning a few things down like tesselation or leader animations. or AA

 

[The_J]

Are you maybe running an installation with Crossfire?

 

[bernie14]

Are you maybe running an installation with Crossfire?

have no idea...... how would i know?

i tried the game on directx9 and it just lasted a few moret urns before the grqaphicsj ust seemd to give out, this time got a pale green screen with horizontal brown lines ?!?

 

[The_J]

have no idea...... how would i know?

Crossfire means that you have 2 connected ATI cards.
If you don't know anythign about it, then you probably don't have it.

i tried the game on directx9 and it just lasted a few moret urns before the grqaphicsj ust seemd to give out, this time got a pale green screen with horizontal brown lines ?!?

How are your graphics settings?
Try to turn them down, and report if it goes then better.

 

[bernie14]

ok here is what i did, no idea why it worked.....

i set the video options to medium, un checked the full screen, and restarted the game

still crashed

so i opened up my mofo computer and it was very dusty in there i vacuumed, pulled out my card and reset it nice and firm

NO CRASHES, i even set the options all to high (plus 1920x1080 screen and 4x AA) and no crashes so far (only played to 2000bc though)

 

[Pyrion]

You took a vacuum to the inside of your case?

I'm amazed you didn't kill anything with the static electrical discharges that usually causes. Better to go buy a few cans of compressed air, drag the rig outside, and blow it out, rather than taking a vacuum to it.