I got a call and an email from Walmart today:
"Thank you for contacting Walmart.com regarding Cradle of Civilization Map Pack: The Americas.
We are writing to follow up with our phone conversation. We have finished the research regarding the Cradle of Civilization Map Pack: The Americas. The Cradle of Civilization Map Pack: The Americas is a packed in code that is special to Walmart's SKU for the standard edition for Walmart and walmart.com.
The special standard SKU has a callout on the front (both o-card and liner), and the card in the
inside.
If the item doesn't have the callout, it's possible that it's from a later shipment; as this was launch quanitity only, while supplies last.
[my name], we would like to apologize for any inconvenience you may have experienced.
If no further action is needed and you feel your issue has been resolved then no response is necessary.
If you still have questions, please reply to this email or call us at 1-800-966-6546. We're here to serve you from 8:00 AM to 10:00 PM CDT, Monday through Friday and 9:00 AM to 10:00 PM CDT, Saturday and Sunday.
Sincerely,
Walmart.com Customer Care"
I think the call said basically the same thing. Notice it says, "is a packed in code that is special to Walmart's SKU for the standard edition for Walmart and walmart.com." It doesn't mention the collector's edition. Though their page for the CE DOES mention the map pack and even has a screenshot. It's just listed in the product features and doesn't say anything about being a preorder bonus. So I think the deal is that Walmart is just a bunch of dumb
s and doesn't know about what it is they're selling. It's not a huge loss that I don't have the map pack. I'm just irritated that I sold out and broke my personal boycott of Walmart to get something they promised me, and then they messed up and didn't give it to me.