I discovered something interesting for some computer troubleshooting -- first, you have to get into a workable state, and then from there, get to the optimum state, or the one you want.. For a concrete example, take my constant display adaptor problems. The workable state there would be the default VGA adaptor. And the optimum state would be the ATI adaptor. This isn't all the time, though -- for example, if you're troubleshooting an installer, the optimum state would to be get it going, and there's really nothing inbetween (unless it freezes while installing). What do you all think of this? Any other ideas?