Runtime error

I'm getting this error constantly whether I'm trying to load a game or every 4-5 turn or so.

If anybody can give me an advice on how to solve this problem, thanks a lot!

Well it's been more than a week now and I still got the bug everytime I try to load a game, whether I'm on direct x9 or direct x10/11.

I contacted Take 2 support and they make me update my drivers and direct x (both were done actually but nvm).

My computer is brand new so I'm sure there is no virus or malfunctionning software that could cause this. I also have no problems with all the others games I have.

Finally, they made me go into windows log to sent them the error that happen but, problem!, there is no error registred! I've double check and Windows doesn't log anything when I start the game and make it crash.

So, is there anyone who had that problem before? I really need help because the game is unplayable for me right now.

Thanks for any help.

I guess you've tried to verify the file integrity via Steam? If you didn't, or did it less than 10 times (random number, but still serious), then do it again. And do it again directly afterwards, to see if the file got fixed. If not, do it until to files have to get replaced.

The_J said:

I guess you've tried to verify the file integrity via Steam? If you didn't, or did it less than 10 times (random number, but still serious), then do it again. And do it again directly afterwards, to see if the file got fixed. If not, do it until to files have to get replaced.

Click to expand...

Being new to Steam, I did not know about that. Just to be sure I'm doing the right thing: it's right click on Civ5 on steam library, then go to properties, local files and click on verify integrity of game cache.

So I did it many time, finding many files that were apparently missing (no idea why) and then once it tell me that "All file successfully validated" 10 times in a row, I try Civ5 again and... the same crash happen

Thanks anyway for the info, it may come in handy.

tonberry said:

Being new to Steam, I did not know about that. Just to be sure I'm doing the right thing: it's right click on Civ5 on steam library, then go to properties, local files and click on verify integrity of game cache.

Click to expand...

Yes, this is the right procedure.

tonberry said:

So I did it many time, finding many files that were apparently missing (no idea why) and then once it tell me that "All file successfully validated" 10 times in a row, I try Civ5 again and... the same crash happen

Click to expand...

hhmm...do you have Windows Vista or 7? If yes, then you might need to execute Steam with administrator rights, because else it might not be able to replace the corrupted files.

This can also be caused by a (somehow) flawed mod, btw.
When the activation checkmarks fail to recognize the previously saved files requirements, the engine still attempts to load anything.
In fact, this routine is a major hurdle in my current development of LeoPaRd since i must verify complex combinations of valid (and continually self-updating, btw) Mods *BEFORE* registering DB slots & multiple game sessions.
MD5s aren't enough, technically speaking. I thought Whys would help-out, but haven't heard from him since asking.
No devs would contact me either.

The_J said:

hhmm...do you have Windows Vista or 7? If yes, then you might need to execute Steam with administrator rights, because else it might not be able to replace the corrupted files.

Click to expand...

I have Windows 7 so I'll try that thanks.

I actually manage to solve the problem by putting Steam offline. It's not a valid solution however as I like to play multiplayer and unlock achivements. I just receive a reply by Take 2 telling me to close firewall. I think I already did but I'll double check when I got back home.

Zyxpsilon said:

This can also be caused by a (somehow) flawed mod, btw.
When the activation checkmarks fail to recognize the previously saved files requirements, the engine still attempts to load anything.
In fact, this routine is a major hurdle in my current development of LeoPaRd since i must verify complex combinations of valid (and continually self-updating, btw) Mods *BEFORE* registering DB slots & multiple game sessions.
MD5s aren't enough, technically speaking. I thought Whys would help-out, but haven't heard from him since asking.
No devs would contact me either.

Click to expand...

No it's not that. My Civ5 install is a new one without any mods downloaded except the the officials mods by the publisher.

Alright so I try running steam as administrator and sure enough they found more files missing. So much of it that I've had to check file integrity for many hours and it still finding some files missing!

Finally it tell me that everything is fine, so I check if firewall is down and start a game, click on load and... the game crash like before.

So I go back to steam and it again find files missing! How come so many files are missing from the installation?

Oh well, I'll probably delete and install the game from scratch again but I'm not sure it'll change anything since the install went fine the first time...

What about if you're not using steam?

BN2 said:

What about if you're not using steam?

Click to expand...

Which is the equivalent of turning Steam offline no?


Anyway, I've reinstalled the game and it still crash. Take2 support have suggested that I ask Steam support now since we've pretty much exausted all the others options...

I've created a thread in the Technical support forum so don't bother respond to this one please.