Installation catastrophic failure...please help

A

airbrnebkr

Chieftain

Joined

Jan 1, 2006

Messages

12

• Jan 1, 2006

• #1

Hi all. I hope someone can help me out with this. After installing disk 1 a pop up asks me to insert disk two. When I insert disk two I get a windows screen that says what is on this disk and all it shows is a zipfile. I then get the following popup and the setup goes away.

Feature trasfer error
feature: defaultfeature
component:
file:
Error: Catastrophic failure

Even if I just put in disk 2 I get the same windows screen and I am unable to open the zip file. Anyone have any ideas what may be going on. Thanks in advance for your help.
Doug

 

H

Halruaa

Chieftain

Joined

Jan 2, 2006

Messages

2

• Jan 2, 2006

• #2

I am having the exact same problem, any help would be appriciated.

 

A

airbrnebkr

Chieftain

Joined

Jan 1, 2006

Messages

12

• Jan 2, 2006

• #3

Halruaa,
It turns out it was a problem with the CD. I took the game back and exchanged it for another copy and it installed just fine and works perfectly.
Good luck,
Doug

 

P

pscaps

Chieftain

Joined

Jan 2, 2006

Messages

2

• Jan 2, 2006

• #4

I am having the same problem, did the store give you a hard time about returning the disc. I have the exact error you had. Frustrating as all heck.

 

A

airbrnebkr

Chieftain

Joined

Jan 1, 2006

Messages

12

• Jan 3, 2006

• #5

They didn't give me any trouble at all. I just told them that the game had a defective disk and I would like to exchange for the same game and they said no problem.

Doug

 

G

GreenAvenger

Chieftain

Joined

Jan 3, 2006

Messages

3

• Jan 3, 2006

• #6

Hey guys, I am having the exact same error.

I exchanged the discs, and still the same error. Any chance that the Best Buy here has a bad batch?

Do you guys think I should just keep exchanging till I get lucky? Heh.

 

S

Skrapshak

Chieftain

Joined

Jan 3, 2006

Messages

12

• Jan 3, 2006

• #7

Hello,
I've run into the same error as the rest. Is Airbrnebkr sure it was a faulty disc? Did you do anything else that may have done it?

I ask because GreenAvenger still had the same problem after exchanging.

Has Firaxis or Take 2 made any statements as to there being a known problem with Disc 2 manufacture?

 

G

GreenAvenger

Chieftain

Joined

Jan 3, 2006

Messages

3

• Jan 3, 2006

• #8

I called Take2 support and they just sent me a pretty general email with a lot of out dated troubleshooting tips. I may call back and try my luck again.

 

S

Skrapshak

Chieftain

Joined

Jan 3, 2006

Messages

12

• Jan 4, 2006

• #9

Have you had any luck GreenAvenger. I've seen other threads having the same problem, and they have gotten no answer as well

 

A

airbrnebkr

Chieftain

Joined

Jan 1, 2006

Messages

12

• Jan 4, 2006

• #10

Oddly enough my bad disk came from Best Buy also. That makes me think they have a run of bad disks. Maybe thats why they can sell them for 39.99 when everyone else charges 50.00. I took mine back to Fred Meyer to exchange it..shhhhhhhhh don't tell on me, but at least the new disks work.

Doug

 

M

musteve

Chieftain

Joined

Jan 4, 2006

Messages

1

• Jan 4, 2006

• #11

i'm getting the same error message but in the middle of disc 1 installation...and i didn't buy mine from best buy...but from walmart...
any help on this would be awesome.

 

G

GreenAvenger

Chieftain

Joined

Jan 3, 2006

Messages

3

• Jan 4, 2006

• #12

I am just thinking we have some bad discs out there. I might try again next week.

So far, no help from tech support.

 

S

Skrapshak

Chieftain

Joined

Jan 3, 2006

Messages

12

• Jan 5, 2006

• #13

There are bad discs. I took mine back, and I spent 5 hours playing the tutorial last night. No glitch, no bugs, just fun.

Good luck

Skrap