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Old Mar 04, 2011, 07:22 PM   #1
Bibor
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Upload failed / this is not a valid image file

As of today I'm getting these weird messages:
Upload failed (for ZIP and TXT) or
not a valid image file (for JPG, PNG, GIF)

if I try to add an attachment to my either new or previous posts. Help?
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Old Mar 04, 2011, 07:26 PM   #2
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We're looking into this problem.
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Old Mar 04, 2011, 09:21 PM   #3
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Not sure what's causing this. Will continue to investigate.
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Old Mar 05, 2011, 02:33 AM   #4
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I can't upload civ 4 saves either, tried quite a few times with a few different saves.
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Old Mar 05, 2011, 03:34 AM   #5
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MIME type issue. Getting the following message on the SL wiki for PNGs:

Quote:
File extension does not match MIME type.
Check with your host.
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Old Mar 05, 2011, 10:38 AM   #6
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Avatar upload troubles.

I am trying to upload a new avatar, but after I click "save changes", the site gives me an error that says "Invalid File". I checked the image, and it is within the requirements. I then tried to upload my old avatar, but it gives the same error message for that as well. Is there something that I am doing wrong that is causing this?
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Old Mar 05, 2011, 01:43 PM   #7
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Alright, so it's not just me then.
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Old Mar 05, 2011, 11:54 PM   #8
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So it appears when the server had it's recent downtime, it caused a few problems.
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Old Mar 06, 2011, 09:46 AM   #9
Whomp
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In the short run, for those of you trying to load saves you might want to use this site.

http://www.sendspace.com/

For screenshots there's always imageshack and photobucket.
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Old Mar 09, 2011, 09:45 AM   #10
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Canīt upload attachment to post

Hi,
i just tried upload 2 small files containing xml- and lua-files
a) Improved_Build_Queues_(v6b).7z
b) InGame.7z

as attachments to these 2 Posts:
MOD-Incompatibility: Active City Defense (v 2)
MOD-Incompatibility: Improved Build Queue Mod

I get these error-messages
when i try to upload them from a directory: "Upload of file failed."
when i try to upload them from an URL: "Upload failed due to failure writing temporary file."

Is there a Post-Number-Limit for attachments, is that an error, does anyone else has this problem?
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Old Mar 09, 2011, 11:53 AM   #11
CivGeneral
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Right now, there is an issue with uploading into the database. As noted from the announcement on the top of the forum. The solution I can offer is to use an external file hosting site.

Imageshack, photobucket, and imgur are suggested for images
Filefront (now known as gamefront) and dropbox are suggested for files like zip, 7z
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Old Mar 09, 2011, 11:58 AM   #12
The_J
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Moderator Action: Threads merged.

Quote:
Originally Posted by CivGeneral View Post
Right now, there is an issue with uploading into the database.
Funny, but you're wrong. The file database is not affected by the issue (out of whatever reason), "only" the normal attachements.
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Old Mar 09, 2011, 12:01 PM   #13
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Then what about uploading avatars via an external site, since I recall Superbeaver tried it and gotten the error something on the lines of can't write temporary file.
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Old Mar 09, 2011, 12:11 PM   #14
The_J
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some things are affected, some not.
The file database is an addon to the vBulletin forum, so there's purely technical a chance that it might not be affected by whatever bug we're encountering here.
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Old Mar 09, 2011, 04:35 PM   #15
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Quote:
Originally Posted by The_J View Post
Funny, but you're wrong. The file database is not affected by the issue (out of whatever reason), "only" the normal attachements.
Not just forum attachments: uploads for the hosted wiki sites are affected as well. It seems to have happened after the recent downtime. If it's a problem with Atomic Gamer's server settings, then you're barking up the wrong tree.
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Old Mar 10, 2011, 03:34 AM   #16
CivGeneral
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I did a quick google search and came across this:

Quote:
The only thing I see that could cause this is that your 'upload_tmp_dir' setting is empty. You (as root) or your host will need to edit php.ini and set 'upload_tmp_dir' to point to the full path to a directory on the server that is chmod'd to 777.

You will also need to restart Apache after making this change.

Source
Not sure if this would help
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"Night was created for adults. You should go home kid!" - Morrigan Aensland | "Ultimately, I really make these comics to please myself. The rest of you are just along for the ride. If you try to please other people, then you'll never be happy with what you've done." - David Morgan Mar

Last edited by CivGeneral; Mar 10, 2011 at 03:43 AM.
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Old Mar 10, 2011, 12:18 PM   #17
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April avatar switch is going to be fun this year.
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Old Mar 10, 2011, 12:23 PM   #18
CivGeneral
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Quote:
Originally Posted by Catharsis View Post
April avatar switch is going to be fun this year.
Yeah.... ....about that. I suspect its going to take a long time to fix it (I've seen similar issues on other forums where it got resolved in a matter of days) I'd think many people would start raging against the forums because a write permission and/or missing directory is the culprit (or whatever borked the uploads during the downtime).
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"Night was created for adults. You should go home kid!" - Morrigan Aensland | "Ultimately, I really make these comics to please myself. The rest of you are just along for the ride. If you try to please other people, then you'll never be happy with what you've done." - David Morgan Mar

Last edited by CivGeneral; Mar 10, 2011 at 12:28 PM.
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Old Mar 11, 2011, 11:46 AM   #19
Vaidd
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I think we should all post random guesses about what's going on. Here's mine:

I've seen similar issues before where the problem was that the inodes on the affected filesystem had been exhausted. Of course, this assumes you have a UNIX-based server on the backend, and that you have a dedicated filesystem that only stores uploaded files and doesn't affect other parts of the forums. In short, this probably wasn't any help at all.

In all seriousness, I know you folks are working hard to solve the problem. Thanks for all you do to keep the forums up and running.
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Old Mar 11, 2011, 12:46 PM   #20
Lone Wolf
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Grrr! I was just going to change my avatar
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