Reporting Problems
Known Issues
- Check the Known Issues (below) and Troubleshooting (next post) sections of this thread, in case your issue is already described.
- Ensure you have the logging system enabled. In your CivilizationIV.ini file, these entries need to be set as shown:
Code:
; Set to 1 for no python exception popups
HidePythonExceptions = 0
; Create a dump file if the application crashes
GenerateCrashDumps = 1
; Enable the logging system
LoggingEnabled = 1
- If you are playing in Multiplayer you also need these entries to be set as shown:
Code:
; Enable synchronization logging
SynchLog = 1
; Overwrite old network and message logs
OverwriteLogs = 1
; Enable rand event logging
RandLog = 1
; Enable message logging
MessageLog = 1
- If you are on Windows, BTS must be run as administrator or some logs won't generate and some settings won't be saved.
- If you experience a crash, please describe what happened and post the crash report. On Mac, if you miss a crash report message, check for a copy in the Console application.
- If you experience an in-game error message, zip your Logs folder and attach it to a post describing how the problem occurred. I also need to know the following information:
- macOS or Windows
- Steam or Non-Steam
- Mapsize
- Difficulty Level
- If you experience an Out of Sync (OOS) error in multiplayer, I'll need the Logs folder from at least 2 players, preferably all.
- Many issues I can solve just from these logs/reports, but sometimes I need a saved game. Keep a recent autosave handy in case I do.
- Thanks for taking the time to report a problem with History Rewritten. I hope I can fix it for you!
- Info Screen has a few issues, needs to be overhauled
- Build queue options tooltips show Prophet GPP instead of Faith
- Alerts about peace treaties are sometimes inaccurate
- Tribal Islands display as suggested moves for land units (not fixable)
Last edited: