Crashing at Loading

Jarqvin

Chieftain
Joined
Sep 23, 2013
Messages
1
I have this problem in BNW where the game always crashes after entering the "Loading" screen. I never get to the main menu... the game worked fine for nearly 200 hours and now it started crashing, every time. My computer well exceeds the requirements; but there's the dxdiag none the same.

My current Civilization V version is (according to the launcher, as I can't actually reach the game itself) 6.1.7601.

I've tried the following cures but none have made any difference:
* Verifying the integrity of the game cache from Steam
* reinstalling video driver
* updating video driver
* installing an older driver
* reinstalling, cleanly, Civ V multiple times
* not having foreign characters in my Windows username
* disabling intro movies from the settings.ini file
* deleting intro movies

I have no clue what to do. The game has always been bug-free for me but now it has just gone insane :mad: I've included my dxdiag and Windows' error report to help understand this.
Please help me! :confused:
 

Attachments

A start is to use SFC scan since man of these 'faults' are corrupt windows files. Sadly it can also be hardware failure, usually memory, so a ram rest could be done as well.

But I should say that I am no expert, I just re-telling what I was told, once upon a time regarding this.
 
If you have F-Secure running on the background try excluding the Civ V files (under Steam) from the files it keeps scanning.
 
If you have F-Secure running on the background try excluding the Civ V files (under Steam) from the files it keeps scanning.

I just got this myself. I selected the civ dir in steam to be excluded and it works again. Thanks.

Edit: I wonder if this is Civs, Steams, or F-Secures fault. I have post about on their forum. I'm guessing on Civ or Steam since I have not gotten any big update on F-Secure lately (other than new virus def.). But Steam has updated lately. I have played Civ with the two hotfixes. So I'm guessing on Steam (again). Although good that the the exclude map workaround helped. But I shouldn't have to do this.
 
My thread over at F-Secures support forum was answered just now by a producer, he said the problem with Civ 5 has been fixed. I tested it out (I removed the excluding I did in F-Secure) and it works again.
 
Back
Top Bottom