Staff has decided to trial the publication of appeals threads, with the aim of enhancing the transparency of the infraction system. In short, all formal appeals will now be published in a public forum upon their completion. These will not be open for comment, and PDMA rules will still apply to them. However, they will hopefully give an insight into the reasoning process behind certain decisions.
Please note that this change is being implemented on a trial basis. Publication will take place until the end of September 2015. During October staff will decide whether to permanently implement the change.
Please also note that there have been some additional minor wording changes to the appeals process.
The old appeals rules are as follows:
The new rules are as follows:
Your comments on this rule change are welcome.
Please note that this change is being implemented on a trial basis. Publication will take place until the end of September 2015. During October staff will decide whether to permanently implement the change.
Please also note that there have been some additional minor wording changes to the appeals process.
The old appeals rules are as follows:
Spoiler :
APPEALING MODERATOR ACTIONS
The Process
If, after having tried to work it out by privately with the moderator, as required above, a poster still feels that they have been wrongly infracted or banned, they may ask for a review of the infraction or the ban by the SUPERMODS. This new process replaces the previous process of appealing to the ADMINS. All reviews follow the same steps.
1. Member PMs a designated supermod
2. The supermod acknowledges the PM and posts the request in the infraction review subforum (a non public forum)
3. Clearly frivolous requests will be dismissed and the poster notified that their request has been denied
4. Non frivolous requests will be reviewed by at least three supermods, one of whom will be from the area of the forums where the infraction took place.
5. The mod who gave the infraction will be asked to clarify their reasoning on the infraction.
6. Poster is notified of the outcome
7. The decision of this panel is final and no further appeals will be considered by the Supermods or Admins.
The Details
Send a PM to one of the Super Moderators. You can find a list of all supermoderators at the bottom of This Page. They have the responsibility to start the process. If you have not received an acknowledgement within 24 hours, you may resend your request to a different supermod on this list. Warnings are not reviewable; dont waste our time.
Requests for review are required to be presented in a polite manner. Posters should include the following with a request for review. Failure to include all of this information may result in your request being denied out of hand. This initial PM is your opportunity to tell your side of the story. Once the process starts, you may not be contacted until it is over. Incivility or abusive language will not help your cause.
--Reference to infraction in question.
--All previous PMs with the mod issuing the infraction.
--Why you think that the infraction is wrong.
--What outcome you are seeking.
IMPORTANT! - Please note that the requests of posters who persistently ask for a review for all, almost all, or most of their infractions (you know who you are) will not be granted, and those posters will generally be dealt with in the same manner as those who abuse the report posts function. The drive behind this change is to provide an opportunity for people who genuinely feel they have been wrongly infracted to have that infraction re-examined by a panel of the more experienced supermods; we will not allow frivolous requests to clog up the infraction system with even more unnecessary paperwork.
The Process
If, after having tried to work it out by privately with the moderator, as required above, a poster still feels that they have been wrongly infracted or banned, they may ask for a review of the infraction or the ban by the SUPERMODS. This new process replaces the previous process of appealing to the ADMINS. All reviews follow the same steps.
1. Member PMs a designated supermod
2. The supermod acknowledges the PM and posts the request in the infraction review subforum (a non public forum)
3. Clearly frivolous requests will be dismissed and the poster notified that their request has been denied
4. Non frivolous requests will be reviewed by at least three supermods, one of whom will be from the area of the forums where the infraction took place.
5. The mod who gave the infraction will be asked to clarify their reasoning on the infraction.
6. Poster is notified of the outcome
7. The decision of this panel is final and no further appeals will be considered by the Supermods or Admins.
The Details
Send a PM to one of the Super Moderators. You can find a list of all supermoderators at the bottom of This Page. They have the responsibility to start the process. If you have not received an acknowledgement within 24 hours, you may resend your request to a different supermod on this list. Warnings are not reviewable; dont waste our time.
Requests for review are required to be presented in a polite manner. Posters should include the following with a request for review. Failure to include all of this information may result in your request being denied out of hand. This initial PM is your opportunity to tell your side of the story. Once the process starts, you may not be contacted until it is over. Incivility or abusive language will not help your cause.
--Reference to infraction in question.
--All previous PMs with the mod issuing the infraction.
--Why you think that the infraction is wrong.
--What outcome you are seeking.
IMPORTANT! - Please note that the requests of posters who persistently ask for a review for all, almost all, or most of their infractions (you know who you are) will not be granted, and those posters will generally be dealt with in the same manner as those who abuse the report posts function. The drive behind this change is to provide an opportunity for people who genuinely feel they have been wrongly infracted to have that infraction re-examined by a panel of the more experienced supermods; we will not allow frivolous requests to clog up the infraction system with even more unnecessary paperwork.
The new rules are as follows:
APPEALING MODERATOR ACTIONS
The Process
If, after having made a genuine attempt to resolve their concerns with the relevant moderator via private messages, a poster still feels that they have been wrongly infracted or banned, they may ask for a review of the infraction or the ban by the SUPERMODS. All reviews follow the same steps.
- Member PMs a supermod.
- The supermod acknowledges the PM and posts the request in the supermod infraction review subforum (a non public forum).
- The mod who issued the infraction is asked to clarify their reasoning on the infraction.
- Clearly frivolous requests are dismissed and the poster notified that their request has been denied.
- Non frivolous requests are reviewed by a panel of available supermods and admins.
- The panel reaches a final decision, from which no further appeals will be considered by the supermods or admins.
- The poster is notified of the outcome.
- A copy of the appeal thread is published in the infraction review subforum (a public forum).
The Details
Send a PM to one of the Super Moderators. You can find a list of all supermods at the bottom of this page. The supermod you contact will preside over the review. If you have not received an acknowledgement of your request within 24 hours, you may resend your request to a different supermod. Warnings are not reviewable; dont waste our time.
Requests for review are required to be presented in a polite manner. Requests which are not presented politely will be denied. This initial PM is your opportunity to tell your side of the story. Once the process starts, you may not be contacted until a decision has been made. Incivility or abusive language will not help your cause.
Posters should include the following with a request for review. Failure to include all of this information may result in your request being denied out of hand.
- Reference to infraction in question.
- All previous PMs regarding the infraction.
- Why you think that the infraction is wrong.
- What outcome you are seeking.
IMPORTANT! - Please note that the requests of posters who persistently ask for a review for all, almost all, or most of their infractions (you know who you are) will not be granted, and those posters will generally be dealt with in the same manner as those who abuse the report posts function. The appeals system is designed to provide an opportunity for people who genuinely feel they have been wrongly infracted to have that infraction re-examined by a panel of the more experienced staff members; we will not allow frivolous requests to clog up the infraction system with even more unnecessary paperwork.
Publication of appeal threads
Once a review has been finalised, the appeal thread will be published in the infraction review subforum. The thread will be locked, and all posts within should be considered moderator actions; please remember that Public Discussion of Moderator Action is strictly prohibited. The aim of publication is to provide an insight into the appeals process and infraction system, not to provide discussion material.
Certain material will be redacted from the published thread. For starters, PMs between poster and moderator will be redacted unless both parties consent to their inclusion; these messages are intended to be private, after all. Other material which may be redacted includes, but is not limited to, particularly inappropriate content and discussion of third parties. We acknowledge that removing too much material would defeat the purpose of publication, so redaction will be conducted sparingly.
Your comments on this rule change are welcome.